Steer clear of this practice. We had been going to them since birth. Our daughter had multiple ear infections. We called with a fever of 104.7 and the incompetent nurse told us to call back the next day because there were no openings. I would think a fever that high would be an exception. I had called the two previous days with a fever of 102 and the same nurse said it was normal after shots. I don't where she went to school but that's not normal. We ended up in the emergency clinic. And surprise surprise, it was another ear infection. If she had listened to my concerns we could have gotten antibiotics in her system 3 days earlier! (And they noticed fluid in her ears during the shots. A clear precursor to an ear infection!)
We decided to switch practices because of this incident and I've been trying for 2 weeks to get our records. For some reason they wouldn't physically hand then to me even though I had filled out the proper paperwork and faxed it to them. 2 weeks later and still waiting for our records
If you want a hassle-free practice with competent nurses, do not go here. read more