Today is my second time visiting this office. The first time my daughter was under 3 and i was able…read moreto stay with her. The staff is very nice and gave me tour of the facility and notified me that after 3, the children go alone. Today she got a cleaning and xrays. She was all smiles. Very different experience from when i went to the dentist. They get ipads and stickers. We had to come back for a filling. The dentist and staff were nice and explained the process to me.

LOVED this office! They assist with payment plans and the service provided is AMAZING! Don't let…read morethe scary reviews push you away from a visit here cause you'll be disappointed you did. I think our nurses name was Danielle, she was so kind! My nephew is super afraid of doctors and after the visit was ALL SMILES! I was so surprised and happy to say the least. He was in pretty bad shape and they're being super attentive toward his pain and comfort level it's awesome! Again great visit and service! Thanks ladies!

I am writing this review after more than 20 years as a patient of Dr. Arnold and his team…read more I first started seeing Dr. Arnold and Teri when he took over the practice of a dentist who had passed away in the early 2000s. My first impression was that Teri had everything completely under control, and Dr. Arnold seemed like a somewhat nerdy surfer guy who really knew his stuff. There is nothing better than a practitioner who "nerds out" on what he does - you know he's passionate about it. I immediately liked them both. Over the years, I grew alongside the practice. Despite expanding, adding another office, and relocating to Brandon, Dr. Arnold, Teri, and the rest of the staff remained exactly what made them special from the beginning: grounded, professional, caring, and genuinely invested in my dental health. They always worked with me as partners to achieve the best possible outcomes. In many ways, they felt more like friends than healthcare providers. One thing that always impressed me about Dr. Arnold is his honesty. He doesn't sugarcoat anything--you get a straightforward assessment of your condition and the available options. At the same time, he provides thoughtful, well-developed treatment plans and clearly explains each option so you can make informed decisions. His directness is balanced by compassion, empathy, and a complete absence of judgment. Teri and the office staff are absolute experts when it comes to insurance and billing. If there's a way to maximize your benefits and minimize your costs, they'll find it. When I underwent Invisalign treatment to correct an overbite that was largely cosmetic rather than functional, Dr. Arnold and his staff helped me take advantage of discounts and other opportunities that saved me literally thousands of dollars. Another quality I greatly appreciated is Dr. Arnold's attention to detail. He can be a perfectionist--and in cosmetic dentistry, that's a tremendous asset. During my Invisalign treatment, I eventually had to tell him I was satisfied because he wanted to continue correcting tiny imperfections that I barely noticed. He was completely transparent about this, and while I appreciated his commitment to achieving the best possible result, I wasn't eager to spend another few years in Invisalign trays. We discussed it openly, aligned on our goals, and developed a plan we were both happy with. That experience perfectly reflects one of Dr. Arnold's greatest strengths: communication. Although I have since moved out of state and now see another provider, I will always remember the exceptional care, service, and compassion I received from Dr. Arnold and his team. Those of you who still live in the area are fortunate to have them. Thank you, Dr. Arnold, Teri, and the entire staff for more than 20 years of outstanding dental care. It was truly appreciated.

My son is on spectrum any doctor visit is very hard for family because he gets so nervous with any…read moredoctor appt it takes days for nervous system to unwine before appt and after first visit the whole staff made him feel like they knew him and cared to know him so even with major work to be done he was excited to come back even knowing it was to extract teeth and did not even flintch even huged them when leaving and he does not like to touch people after appts he even went to sleep witch due to his nevous system usually takes 24 to 48hrs after any doctor appt. first time in whole life he slept when got home i swear with a smile miracle workers

Once again another stressless dental visit. Did you know their water is reverse osmosis/ So I don't…read morehave to bring my own water to rinse. I am picky about that sort of thing. Again, oddice is very modern and well appointed, very unique decor that was well thought. Always running on time. Comfy chairs and roomy rooms. Staff are superior and as usual genuinely happy. Dr is always a bundle of good energy with a fun story to share. They remember the details, like what name you prefer. I love that. It was my 4th visit? this year and still impressed. Highly recommend.

My family just left the dental office: my 2yr old & 4yr old toddler had a cleaning. We are new…read moreclients. I stayed back while their Dad took them in. He praised how friendly the staff were and how nice the establishment is...he wants us to all go there now and recommend Dental Theory in the family group chat . 10/10 would recommend.

I am not a big fan of Dentists or their offices, but my opinion has completely changed after…read morevisiting Smile 360 in Riverview, they are FANTASTIC! I live in New Tampa and looked long and hard to find a great dentist. My research paid off. Nicole, the Receptionist, has the kindest, no pressure, no worries presence and she is very good at her job and just a kind human being. (Her customer service is 5 Stars). Brittany ( Dr. Byars) assistant is as kind and gentle and also gets a 5-star rating. I needed a root canal and a crown- I told them I was a chicken and did not want to feel a whole lot of pain - (I already had 5 days of a toothache) Thank Goodness for Dr. Byars! (who gets 6 stars!) He listened, explained the exact procedure, and what needed to be done. Once I agreed, Dr. Byars went to work - it was painless. I was so surprised (and HAPPY) that I did not jump out of the chair once! Follow-up instructions were followed, and I didn't have any problems or pain after the numbing shots wore off. For the first time in my life, I will have no issues if I need to go back to this team for my dental care. Thank You ALL at Smile360.

Very disappointing experience with this office…read more I came in because of their $49 new-patient promotion. During the appointment, the doctor focused mainly on one tooth and recommended treatment costing approximately $2,762. I did not feel that much additional testing was done, and I was not provided with a complete treatment plan. The biggest problem was the communication afterward. I requested additional information about the proposed treatment, self-pay pricing, and my dental images. Although some X-rays were provided, several important questions remained unanswered. I sent multiple follow-up emails and called the office several times. I was repeatedly told that someone would get back to me but I still did not receive the requested information or clear answers. Based on my experience, the $49 promotion felt more like a way to get new patients through the door before presenting them with expensive treatment recommendations. Combined with the lack of clear follow-up and difficulty obtaining basic information, the entire experience left me very uncomfortable. I would not recommend visiting this office.

Our entire family (my husband, myself, and our two children) has been going to Dr. Jennifer Vicente…read moreat Vicente Family Dentistry for more than 12 years, and in all that time we have never had a single negative experience. That alone says so much about the level of care and professionalism in this office! When we first started coming here, Dr. Vicente's father and mother were part of the practice, and they were always incredibly accommodating, kind, and honest. After they retired, the same wonderful culture continued with the amazing Iris and Frances, who make every visit smooth and welcoming. One of the things we appreciate most is how accommodating the office is with scheduling. Whether you need to repair a filling or come in for a cleaning, they will gladly put you on a waiting list and call you the moment a cancellation opens up. Their cleaning appointments book at least 6 months in advance, which honestly speaks volumes about how good they are. I highly recommend scheduling early so you can choose a time that works best for you. Dr. Vicente herself is extremely cordial and has incredible bedside manners. She explains everything she is doing step by step while working on your teeth, which makes you feel comfortable and fully informed. The billing is always honest and transparent, which unfortunately is not something you can say about every dental office. In fact, we had to leave the practice for 1 year due to a dental insurance change and go to one of the larger dental chains. That year was disappointing ~ we missed not only Dr. Vicente but also the honesty, transparency, and fair pricing that this office provides. The difference in care was night and day. We were so relieved to come back. Dr. Vicente and her entire team are professional, caring, and truly dedicated to their patients. I genuinely give Dr. Vicente 10 stars every single visit. If you are looking for a dentist you can trust for your entire family, this is absolutely the place to go!

Dr. Vicente is a diamond among all the dentistry factories around. My husband and I have been so…read morehappy since we found them. The whole staff are friendly, patient, knowledgeable and skilled! Our hygienist is wonderful and has such a nice touch. I used to hate having my teeth cleaned but she made it pleasant! We feel seen and cared for.

I'm always pleased with the dentist and her staff. Everyone is friendly and competent - a rare…read morecombination these days. I have never had trouble making appointments or issues with the staff in any way! I highly recommend this office and dentist!

Professional, patient centered care. They explain what you need and why. They work with you on…read morescheduling any needed procedures. I've never had anything but great dental care. I would reccommend them to anyone.

Staff was very accommodating and friendly. Dr Stubbs thoroughly explained alignment procedure and…read morewhat to expect, easy payment options were also offered by finance department. Overall a very pleasant visit, looking forward to starting with Invisalign treatment

I have not personally met Dr. Stubbs, so I can't speak negatively about him directly. However,…read moreduring the short period of about five months that my son was a patient, most of our interactions were with the staff who handled the tightening and adjustments of his braces, and those ladies were very kind and sweet. My one-star review is solely based on a very unpleasant experience with the office manager who handles billing. Back in October, she and I had a conversation about getting my son back in for treatment due to some unfortunate personal circumstances. She informed me that I could not schedule an appointment unless I made an upfront payment, which I was not comfortable doing at the time. I decided to wait a few months until I was more financially stable. This was especially disappointing because I had previously been told that my other son would need braces about six months from our last visit. Fast forward to January 2026: I called the office with the intention of scheduling both of my sons together--one who had previously been a patient and one who had never been a patient--for orthodontic treatment. Before I was even given the opportunity to explain my plan or discuss any payment options, the office manager immediately brought up my first son's account and refused to schedule either child. She specifically stated, "If you didn't uphold your payments for one son, how can we trust you to pay for the other son's treatment?" She continuously talked over me and did not allow me time to explain my intentions or discuss payment arrangements. She then claimed that I owed over $2,000 for services my son never received and stated that I would need to pay over $400 toward that balance before she would even consider scheduling my other son, who had never been a patient. I expressed that I did not agree with how the office was handling this situation and felt we were being treated unfairly, especially since services were never rendered. This interaction felt more like a money grab than patient care. When I voiced my concerns, she attempted to intimidate me by repeatedly referencing the contract I signed, stating that payment was required whether or not my son attended appointments. She also claimed that all orthodontic offices operate this way, which I know is untrue. My entire family has had braces, and before moving to the Tampa Bay area, my son attended a dental office that never charged for services that were not provided. My advice to anyone considering this office: please read your contract carefully. I never expected to be in a situation where life circumstances would interfere with my ability to bring my son to appointments, but the moment that happened, I was treated poorly and made to feel like a criminal rather than a parent trying to do the right thing for her children. Both of my sons are now patients at a different orthodontic office one that values families, communicates respectfully, and does not penalize patients for services that were never received.

I had a really great experience at this dental office. From the moment I walked in, the staff was…read moreincredibly welcoming--the front desk even remembered my name, which immediately stood out. Everyone greets you with a smile and takes the time to make you feel comfortable. The hygienist was extremely gentle and thorough. She walked me through everything she was doing, gave helpful feedback on my at-home care, and even demonstrated proper flossing technique using a model, which I really appreciated. It didn't feel rushed or impersonal at all. What I liked most is that there was absolutely no pressure. They clearly explained everything, showed me pictures, and were very respectful of my pace. When discussing future work, they said we could go over it at my next visit so I wouldn't feel overwhelmed--that meant a lot. Overall, the team is professional, kind, and genuinely caring. I'd gladly drive the extra distance to keep coming here. Highly recommend.

Beware-Beware-Beware. I went to this office because it is in the Delta Network and specifically…read moreconfirmed upon arrival. I set a consultation appointment for a tooth removal and implant. I was in some pain (5 out of 10) They said they could perform the work right away and sent in an attractive young lady who told me my portion would be $1415.10. I was thinking "I thought I had excellent insurance thru Delta, but maybe I was wrong" She kept pushing "pay the amount and you will be all set, your pain will be gone and the work will be complete" I felt like I was at a used car dealership, I'm in sales and recognized the sales techniques. Against my better judgement I had the work performed. The assistant Michael was very polite and caring, the dentist was nice, it was a tough extraction but she did it successfully. The next day, after the fog wore off I checked with Delta Dental Insurance and discovered MY INSURANCE WOULD COVER 80-90% OF THIS SERVICE.!!!! Also, the Delta Rep told me the maximum reasonable and customary allowance was around $770.00. THEY CHARGED ME DOUBLE.!!!! (They did give me a small discount $141.00) which I appreciated. How can a business do this to a customer???? How can they sleep at night treating people this way????? My primary dentist I go to in Riverview is SO awesome and ethical. She charges the required amount and does not over-sell you on anything. Maybe I got spoiled. Please beware. I not necessarily recommending you avoid this office, just be knowledgeable on your rights and what your insurance covers. Don't become a victim. My name is Robert Melio, I have lived in Brandon/Tampa area 31 years, and stand 100% behind the validity of my statements and I appreciate websites like Yelp to warn others. Thank You..