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    Pediatric Clinic

    4.0 (1 review)
    Closed • Closed

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    9 years ago

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    Ask the Community - Pediatric Clinic

    1st Choice Pediatrics

    1st Choice Pediatrics

    3.0(2 reviews)
    48.4 mi
    Established in 2012
    Free estimates

    I love this office they take care of my 6, 3, and 4 month old. The front, is always sweet and…read morefriendly. Mrs. Bartlett our doctor is wonderful, and knows her stuff. They always make sure they take time to explain everything going on with you're child before you leave. We are always happy when we leave.

    1 STAR After years…read morewith First Choice, we are officially leaving the practice, and unfortunately, one staff member is the reason. Every time I call with a concern, the nurse who calls me back, Christy, consistently has an extremely rude and dismissive demeanor. This is not an isolated incident or a misunderstanding. It has happened repeatedly over the years. She does not listen. She interrupts, dismisses concerns, and speaks to parents in a way that makes them feel ignorant or as though they have no right to question anything regarding their own child. When I try to explain the situation, instead of actually listening and addressing the concern, the conversation becomes an argument about why she is right and I am wrong. I work in the medical field myself, so I understand policies, procedures, and limitations. I am not expecting anyone to break a policy for me. I am expecting basic communication, professionalism, and compassion. There is a HUGE difference between telling a parent, "This is our policy, and here is why," and arguing with them until they simply give up. Unfortunately, my experiences with Christy have repeatedly been the latter. When a parent calls a pediatric office, they are calling because something concerning is happening with their child. They should not be made to feel like a nuisance for asking questions or advocating for their child. You don't have to agree with a parent to treat them with respect. What is especially disappointing is that we have been with this practice for years. I have continued giving chances and overlooking these interactions, but there comes a point where enough is enough. I should NEVER have anxiety about calling my child's doctor's office because I already know the person calling me back is going to be rude, dismissive, and argumentative. At this point, Christy's communication and lack of compassion have completely destroyed my trust in this practice. We are switching pediatric practices because I refuse to continue putting myself in a position where I feel like I cannot comfortably advocate for my children. First Choice really needs to take a serious look at how parent concerns are being handled and how Christy communicates with families. Medical knowledge and knowing office policy mean very little if you cannot communicate with patients and parents respectfully. We deserved better, and our children deserve a practice where their parents feel HEARD.

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    Progressive Children's Clinic

    Progressive Children's Clinic

    5.0(1 review)
    85.1 mi

    I love this place. Whoever is hiring the people here seems to really search out for quality…read morepersonnel. The only negative I can say about Progressive Children's Clinic is that one of the ladies currently working the counter is ok in person but can sound very grumpy and inconvenienced over the phone If you call in to change an appointment date. Another sweet lady makes up for it though. I have a 10-year-old son and a 8-year-old daughter. We've been using Progressive Children's Clinic since my son was a toddler and I've always been very happy with the attention and care the healthcare professionals have shown us. You're unlikely to ever see an actual doctor. We always see physicians assistants but they are all highly qualified and far better than many doctors at other places. This is the third location they've been at since we've been using them and I like it the best. They're right at the corner of Fairfield Ave. and Olive St. They are very thorough with their examinations and assessments and they always make sure that we leave with a full understanding of everything such as what tests they are running, what they're checking for, and when we should hear about results. I am always so amazed at how kind and considerate all the health care workers are here! They are awesome with kids and always make them feel comfortable and secure. They do accept Medicaid which I know many places do not. I highly recommend Progressive Children's Clinic!

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    Pediatric Clinic - pediatricians - Updated October 2026

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