We were recommended to give Dr. Utsahi Patel a try by Samreen Akbar two years ago and haven't…read morelooked anywhere since. Dr. Utsahi genuinely cares for her patients well-being. We just had our second daughter she is now Dr. Patels patient as well. We drive an extra 30 minutes just so we know are babies are well taken care of. Anytime we have questions she calls us back right away. One thing I would recommend is bringing a small swaddler or blanket for the baby because the doctor has to weigh them bare skinned so just a good thing to bring. Pictures quote: "What are you waiting for"

This office is very unorganized and unprofessional. I've taken my kids here for a couple of months…read moreand I do not recommend this place at all. The front office is never friendly and the nurse just watches me fight with my baby to get her weight and measurements. Literally stands there and watches me. They have to have a better system. Also, they never follow up when they say they will. Save yourself a visit and find someplace else

My nephew was sick And they went above and beyond to see him and care for him last minute!…read moreThe ladies take good care of their patients

We love Dr. Poulos! I was very nervous when we moved because I have a child with a complex medical…read morehistory, and it's scary to have to worry about what sort of care he will receive. But on our first visit, she sat with us as long as it took to go over everything - and every visit since she has been very kind, caring, and patient. I never feel rushed, and their whole staff treats you like family. I cannot explain how comforting that is!

This practice is obviously overwhelmed as they are not accepting new patients until summer 2027!…read moreEven then, I would be concerned that they are too overwhelmed by patient volume to provide quality care to my children.

Life happens and Thrive unfortunately does not understand that. Ive had a crazy year and my son was…read moresick so I missed my daughters appt and yes I have 4 missed appts but they do not even cut you a break. How sad a place can deny to see a 6 month old baby for her visit !!! Terrible

I could not even get past asking if they accepted our insurance to even make an Appointment…read more Totally unprofessional and didn't care about setting up a new patient visit.

We've been patients of Dr. Hasson with our 7 kids for 20 years. He's been an amazing resource,…read morewise to medicine, articulate in communicating, phenomenal with kids and a voice of sanity when a parent needs it. I could not imagine parenting without Dr. Al as a resource. He's so good, our 20 year old son begged him to keep seeing him.

Can I say the best Peditrician EVER! She spends time with you and goes through everything. LOVE…read moreLOVE her. Great office with sick and wellness waiting rooms. Seperate exam rooms for babies/toddlers, teens, and sick patients! The staff is great too! Always call to check on sick patients for followup with phone hours everyday in the AM to get great advice. Love the office!

Let me tell you my story. I was researching and trying to find better pediatrician for my son who…read morewas diagnosed with autism. His current pediatrician office is incompetent in the matter and I saw good reviews about Bedrose Pediatrics so I decided to call and check if my sons insurance is accepted. When I called and explained the situation I was rudely stopped with a question what insurance do we have, I explained what kind of insurance we had. Lady confirmed that they accept our insurance however before proceeding with registering and scheduling appointment they need all his records transferred from previous pediatrics and that it can take up to 2-3 weeks. I did request it and waited almost a month. Now I called again and was asked about insurance type my son has I explained everything and was told that they will register him first and than check if they received the records. Upon checking I was asked about insurance he has and when person heard it is PPO she was very enthusiastic about it. Than I was asked if patient has secondary insurance, And yes he does have medicaid but only through state not through insurance company and person was confused, She asked someone about it and than told me they cannot accept my son as he has medicaid as their panel is full. The tone changed immediately on words : Medicaid. So basically I lost a month on this pediatric office just to tell me after a month that they cannot accept my son as he has Medicaid as secondary insurance. But no one asked me that first time. So if you child has medicaid this people will not accept it plus they will speak with you differently. I can tell this office is all about money only, not the kids and their health. Please, Bedrose Pediatrics, teach your stuff to ask this question first time in a row. Thanks to you guys we lost a month and now late with annual check up. As a result my son is left without a doctor and I will have to start looking for different one. I guess if your child has medicaid or all kids , even if it is secondary and even if you child is with special needs this state does not care, doctors of Illinois do not care they will not accept you. Maybe this office has good doctors but their front desk is letting them down with such behavior.

I don't understand the negative reviews - Our experiences with two kids and over five years have…read morealways been decent to great. The office staff seems to be in the upper 1/3 of what I've seen in medical practices- they're all generally nice and they follow through on commitments / get doctors to call back / send forms, etc. The doctors are all pretty good - they encourage rotating docs when you first start so you get to know everyone and then they treat as a practice, not as an individual doctor with their set of patients. As a result, it's a lot easier to get appointments and speak with a doctor. There is one doctor we don't really click with but the rest more than make up for that. The practice does little things that matter - from having extra time for call in hours to producing general OTC drug dosing references for kids that do a better job than label directions at matching dose to weight, etc, this practice is better than others we looked at. In contrast to other reviews, I can't remember me or my wife ever waiting more than a few minutes for a room or to be seen by a doctor once we were in a room -- over five years with two frequently sick kids. Lastly, they've been with us through some tough early years and we felt supported the whole way. I wouldn't hesitate to recommend this practice.

We have loved Next Gen! They have gotten our kids in when needed and provided great care. Thanks!read more

I have never seen Dr. Schening except when she helped to diagnose a skin issue on my toddler. I do…read morelike Melissa. However, other practitioners at this office have caused me to look elsewhere for my children's care. I actually should have transfer care a long time ago. In short, they often take a "wait and see" approach instead of investigating what issues are presented. This has caused a lot of stress and has caused me to often look elsewhere to get the care my son needed. The first red flag should have been when my now 2 year old was about 6 weeks old. He had a lot of issues (later diagnosed as GERD, which I learned is extremely common in preemies) and exhibited horrible screaming, crying, vomiting, etc. I talked with one of the nurse practitioners about how little sleep I was getting and what a struggle it was. She told me to let him cry and close the door on him so I could get some sleep. !!!! I am definitely not a proponent of cry-it-out, and the whole suggestion seemed so wrong to me. I could not (and would not) entertain that suggestion - leaving my preemie infant to cry alone. And that didn't address the issues. The office often suggests holistic remedies first, which I do think is great. However, that wasn't working for him, and I ended up having to find other providers to help us. We ended up with a slew of tests and studies. He ended up having laryngomalacia, a lip tie, a posterior tongue tie (which the NP advised me NOT to have revised... I went against the advice at the recommendation of two IBCLCs, and only in doing so was he able to finally breast feed!), and the aforementioned severe GERD. He has continued to have issues, most notably related to sleep. In his entire life, he had never slept through the night once. He would hit, kick, thrash, and scream through the night. The practitioner basically told me that the sleep issues were normal and that I should cut out daytime naps because it's taking so long (1+ hours) for him to fall asleep. He only sleeps 8 or so broken hours at night and has dark circles under his eyes!!! I am floored that advice would be offered, as kids his age need 12-14 hours of sleep. The NP also mentioned that a sleep study could be done. I left feeling defeated and (again!) as if no one was listening to me or willing to help me with my concerns. That night ended up being exceptionally horrible in terms of sleep: I believe my son had a sleepwalking episode. That morning, I called the office to see who they could refer me to for a sleep study. When they returned my call, I was told that no one would do a sleep study on a child under the age of 4. First of all, that contradicts what I was told the previous day at our appointment. Second of all, I called a sleep center myself, and they told me that they absolutely do sleep studies on children under 4. Those experiences, compounded with one of my final experiences, caused me to leave the practice for good. I brought my newest baby in for a well visit, and I explained to the practitioner that meal times and bedtime are both extremely stressful. I started crying, because I was so overwhelmed with both things. Instead of offering help or asking me to explain, the practitioner told me I needed to reach out to my midwife. The NP suggested that I had PPD, which was absolutely not the case at all. I was asking a medical provider for help, and (once again) I was being pushed aside. I like the IDEA of Next Gen Pediatrics: parent choice, a mix of holistic and western medicine. In practice, though, there was very little help and support for both my children and myself, and I went elsewhere for better care.

Horrible billing practices. A visit for an ear infection at an immediate care center =$100, at…read morePediatrust =$150. Same exact service but you charge 50% more than your competitors. I was also charged more for a visit that took less time and testing than the one a week prior. It seems they charge whatever they feel like at the time and not based on actual provided services. They charged my card BEFORE I received the bill and refuse to delete my billing information. Emphasis is placed on making as much $$ as possible and not providing care. You just lost 2 patients over $50.

terrible place, total rip off. they over bill, do un-necessary tests and have a horrible billing…read morestaff. Not a care facility just a money making office.

I am thankful for the healthcare professionals and care team at this location…read more From the registration staff, to technicians and medical professionals, even volunteers and security, I have typically had a positive experience. Only downside for me is the cost of care for tests, or things not covered by insurance. (Check out alternative places, like Bright Light Imaging for CT Scans or imaging). The halls and main spaces are kept clean and in order. I especially appreciate the staff in the Breast Care Center. They are very caring individuals. I also find it is a perk to have a nice Starbuck's in the lobby here too, so you can treat yourself to a hot or iced beverage after an appointment. And, this is your reminder ladies (and men) to practice self care and get checked regularly each year. You matter! And this is a nice place to go when care is needed.

My father, a 78-year-old patient, was brought to this ER following a fall at his rehab facility…read more His medical record clearly documented a tape allergy with a specific notation that tape causes skin tears. Despite this being visible in his chart, staff applied standard adhesive tape to his arm. When the bandage was later removed, it tore his skin open, leaving a wound that was still unhealed ten days later and caused him significant pain for several weeks. This was not an emergency situation. He was there for a head CT and was stable. There was no reason his allergy could not have been checked before tape was applied to his fragile, Prednisone-thinned skin. I filed a formal complaint and received a response acknowledging the issue and stating that staff had been educated on allergy documentation. An apology and a staff training do not undo the unnecessary pain this caused my father. Documented allergies exist for a reason. Patients and families should not have to fight to have them respected.

Dr. Duong has been taking care of our 3 children since they were born. We have been with her…read morepractice since 2009. We cannot say enough to praise her dedication and reliability that she has shown our family so far. Tiffany is the office manager and together with Dr. Duong are doing an amazing job managing their office. Their appointments are always on time and you are expected to be on time as well. They always made time to see our kids when they were sick. Very grateful for their hard work!