My nephew was sick And they went above and beyond to see him and care for him last minute!…read moreThe ladies take good care of their patients

We love Dr. Poulos! I was very nervous when we moved because I have a child with a complex medical…read morehistory, and it's scary to have to worry about what sort of care he will receive. But on our first visit, she sat with us as long as it took to go over everything - and every visit since she has been very kind, caring, and patient. I never feel rushed, and their whole staff treats you like family. I cannot explain how comforting that is!

I have never seen Dr. Schening except when she helped to diagnose a skin issue on my toddler. I do…read morelike Melissa. However, other practitioners at this office have caused me to look elsewhere for my children's care. I actually should have transfer care a long time ago. In short, they often take a "wait and see" approach instead of investigating what issues are presented. This has caused a lot of stress and has caused me to often look elsewhere to get the care my son needed. The first red flag should have been when my now 2 year old was about 6 weeks old. He had a lot of issues (later diagnosed as GERD, which I learned is extremely common in preemies) and exhibited horrible screaming, crying, vomiting, etc. I talked with one of the nurse practitioners about how little sleep I was getting and what a struggle it was. She told me to let him cry and close the door on him so I could get some sleep. !!!! I am definitely not a proponent of cry-it-out, and the whole suggestion seemed so wrong to me. I could not (and would not) entertain that suggestion - leaving my preemie infant to cry alone. And that didn't address the issues. The office often suggests holistic remedies first, which I do think is great. However, that wasn't working for him, and I ended up having to find other providers to help us. We ended up with a slew of tests and studies. He ended up having laryngomalacia, a lip tie, a posterior tongue tie (which the NP advised me NOT to have revised... I went against the advice at the recommendation of two IBCLCs, and only in doing so was he able to finally breast feed!), and the aforementioned severe GERD. He has continued to have issues, most notably related to sleep. In his entire life, he had never slept through the night once. He would hit, kick, thrash, and scream through the night. The practitioner basically told me that the sleep issues were normal and that I should cut out daytime naps because it's taking so long (1+ hours) for him to fall asleep. He only sleeps 8 or so broken hours at night and has dark circles under his eyes!!! I am floored that advice would be offered, as kids his age need 12-14 hours of sleep. The NP also mentioned that a sleep study could be done. I left feeling defeated and (again!) as if no one was listening to me or willing to help me with my concerns. That night ended up being exceptionally horrible in terms of sleep: I believe my son had a sleepwalking episode. That morning, I called the office to see who they could refer me to for a sleep study. When they returned my call, I was told that no one would do a sleep study on a child under the age of 4. First of all, that contradicts what I was told the previous day at our appointment. Second of all, I called a sleep center myself, and they told me that they absolutely do sleep studies on children under 4. Those experiences, compounded with one of my final experiences, caused me to leave the practice for good. I brought my newest baby in for a well visit, and I explained to the practitioner that meal times and bedtime are both extremely stressful. I started crying, because I was so overwhelmed with both things. Instead of offering help or asking me to explain, the practitioner told me I needed to reach out to my midwife. The NP suggested that I had PPD, which was absolutely not the case at all. I was asking a medical provider for help, and (once again) I was being pushed aside. I like the IDEA of Next Gen Pediatrics: parent choice, a mix of holistic and western medicine. In practice, though, there was very little help and support for both my children and myself, and I went elsewhere for better care.

Love the balance with homeopathic medicine and traditional medicine. Thank you for being so…read moreknowledgeable, respecting the parents right to choose, and most importantly being a doctor I can trust with care for my babies

Clinic is awful from the perspective of both service and doctors that help children here…read more We came at -19 centigrade today to be informed that noone scheduled our appointment. And all that they can do is- propose us afternoon in 6 hours!! This is an awful service Moreover once dr David came in appointment with ultra dirty nails. He had to check issues with skin meanwhile. What a poor place. I do not understand how a place that service children can hold such a low level of empathy and support for parents. We tried to resolve with receptionist and on the line. The only thing they told "can't help with anything" Cumon, your friend colleague that you drink coffee every day with made a mistake, be a team member and find a way to resolve. No - They would better sit in their comfortable chairs and say "can't help with anything"

P. Esposito has declined in quality. He seems upset and frustrated and does not want to uphold his…read moreoath as a doctor, if you ask any questions regarding your child's care, be aware you will get a bill for that question. I am moving on after 12 years. Esposito maybe you should do the same and move out of this state, since all you do is complain about it. I feel I should bill you for listening to your complaints about you aches and pains and your bills.

Such a great doctor, even changes your little one's diaper! Listens to YOU as a parent & truly…read morecares! My 7 month old already likes her! :)

Dr. O'Brien and Dr. Tjaden are absolutely amazing pediatricians. Both of them have great…read morepersonalities, great beside manners and truly care about their patients and their families. We have been part of this practice for 17 years and never have thought about leaving ever. I wish all doctors' offices were as kind, friendly and efficient as they are. It will be a sad day when my boys need to switch for pediatricians to family practices.

We love Dr. O' Brien. She is kind, relatable and knowledgeable! She has great bed side manner and…read moremy child loves her! We have had Dr tjaden once he seems nice. We have had Heather for sick visits. She isn't too friendly and is very quick. Pick Dr O brien if possible! :)

Amazing office he was my dr as a kid and now he is my 2kids pediatrician. Always has available…read morehours. Not much of a wait. Front desk is courteous and friendly. The nurses can smile and be more kid friendly this is a peds office.

From the owner: We have a passion for what we do, why we do it, and who we help. We advance to find better…read moretreatments. We work hard because we truly care about our community's health and well-being. You want board certified doctors, experienced nurses and other skilled professionals who treat you with the same compassion, concern and commitment to excellence they'd give their own family. That's what Mercy Health System is all about--working hard and doing whatever it takes to keep raising the bar, to provide the best care possible. Whether in primary family care or our dozens of specialties, such as neuroscience, cancer care, heart care, trauma care, orthopedics, heart care, and plastic surgery, we always stretch ourselves further to make sure every patient gets the best care possible.

Terrible office!!! They are completely money hungry and do not care about your children. The office…read morealso tells you do do tests that aren't necessary just so they can bill insurance. They will lie and say you missed an appointment that you never made just to get more money from you. Look elsewhere!!!

Fantastic! Dr. Valena truly cares. My daughter used to be her patient for a year befor we moved…read moredowntown Chicago and she Is the only thing we truly miss from the burbs! Great doctor with great staff!

I be in this pediatric 15 years and it's loving doctors and nurses docter gronly he it's the…read moredoctor for my 3 kids really nice doctor

Here's the thing to know about PHA--you will wait a LONG time to see a nurse and you will get a…read moreLONG time with a really excellent doctor who listens to you and makes sure every last question is answered. I'm not sure if those two things are related but that has been our experience for the last 8 years with 3 kids. Seriously--bring a notebook and don't plan to get out of there within 60 minutes. Dr. Shakir and Dr. Gronli are our great favorites, but each doctor we have interacted with at the different branches has been very good, and I think most or many at West Chicago are bilingual. Biggest tip: the West Chicago location does not have its own phone number. You will be directed to the main office location in Naperville which is extremely busy. Two hacks for avoiding the long wait on hold: --Schedule your next checkup at the end of each visit (obviously) --Start a conversation via text in order to schedule an appointment or get a call back from a nurse with the main phone number. I didn't know this until another patient's parent told me because it is not well advertised, but it saves a ton of time. Would not hesitate to recommend this practice to anyone. Five wholehearted stars

We've been going to the pediatric care for years and like our doctor very much! She is very nice…read moreand my daughter likes her. Office experience was always good too, very helpful and nice ladies working there.

For 21 years, Dr Boton and Dr Mirchandani have been there to care for our kids! They have provided…read morecounsel and took great care of our kids. Always provided us solid advice and for us always showed they care! Our son at 3 got a nasty case of strep and was hospitalized. Dr Boton came every day to make sure he was being tended to the right way. Dr Mirchandani was always so pleasant to us even with the 2:00 AM calls for first time parents. This is a great group of doctors. We have always been treated with respect and felt our kids were always given great advice. Thanks Doctors for all the years of advice and care!