Staff was very helpful and tuned up my bike very quickly. would definitely recommend this shop…read more Staff is very knowledgeable as well.

Came in to browse, and was pleasantly surprised! They…read morestayed open late for me, and even showed me around, and demonstrated some really cool features on some of the bikes, and explained how they worked. The staff was really patient, and cracked a few jokes with us. They offer rentals, which is pretty cool, especially if you're going to be cruising around all day! There's also a tuning and repair service, which looks pretty cool!

Took my bike for repair this Tuesday July 14 and it was fixed and ready within 24 hours. I took it…read moreout this early morning (in the rain) and it rode like a champ. Thanks Bob Cardona. You da man!

I bought a bike at an estate sale that needed attention, and I called another bike company that…read morerecommended Ride Away Bicycles, and I am so happy that they did; All the guys were the nicest bike mechanics/ Store owners/ patrons. They were able to help me out and get out of the shop in 20 minutes! They helped me understand all the parts of my 'new' bike and let me ask a million questions. I'll definitely use them again! Reminded me of Richardson Bike Mart. Quality Store & Quality Work

I was a little apprehensive as I read some reviews that were indicating a different experience then…read morewhat I had. My experience was stellar, excellent communication and my bike was well tuned. Turn around time was faster then expected.

Incredible local bike shop. They helped me out so much this weekend to get me back on the road…read moretwice. Very knowledgeable and quick service. Highly recommend!

Very friendly shop! I was pleased with the service provided and the help they provided. This place…read morehas a wide variety of bicycle accessories and even sale nice bikes. Definitely will be back for bike supplies. Thank you for a memorable visit!

The owners are scammers. Will lie to you about price. They will do work that is not approved.read more

I am visiting the area for work and good fortune smiled upon me as the closest shop was Trek AH!!…read moreMy guy Mario was great!! Knowledgeable professional and personable!! He tuned up my NoN Trek bike and got it rolling like a rocket!!! His no nonsense advice and guidance was invaluable!! He spent the time to workout what my riding goals and needs were and gave solid direction in achieving them!! Thank you Mario for your great conversation and guidance without being a slick salesman!

Professional here and very friendly Very knowledgeable…read more If you join their club you get points and lots of goodies and discounts Everything here you expect and more Electric and hybrid and old fashion people powered bikes Many accessories All high quality No junk here

If you're looking for a bike shop then this is the one you should choose. I was wanting to take…read moremy bike to the beach the following day but had run out of time to get my tire tubes changed. I called to get the hours and found out they were closed the next day. I called back hoping I could still make it to the shop, note It was 40 minutes before closing time and it would take me 25 minutes just to get there. Mike said without hesitation "come on in I wait for ya." . When I arrived he helped me get my bike inside and quickly went to work fixing me up. I will definitely return for all my biking needs.

Fast, friendly and fair prices. Mike is a really nice guy too, fun to speak with and knowledgeable.read more

We went and everything was great we'll be coming back for the pool and the beer it was great…read moremeeting you Denice and Carlos!!

Quality work by good people. Owner (very chill guy) works on bikes alongside very friendly and…read morehelpful staff. I was VERY happy with the work, the friendliness and the price. I bought a used bike and got it all tuned up for less than the bike shop much closer to me on Thousand Oaks, where the staff was not very attentive (and one guy was rude). Glad I went with Level Up instead. Highly recommended.

Good people. Great deals. Excellent location…read more I hope they bring back First Fridays soon.

This place is a great addition to the Southtown/Lone Star District area…read more I came here during a First Friday on my way back home, and had a great time. During First Friday, they have a small outdoor sitting area that is great to chill and chat with friends. Inside, they have two small fridges full of exotic and cool beers. I was very surprised to see all of the amazing beer selections they have. There was also a food truck parked next to the sitting area and there were a few vendors selling all sorts of local handmade stuff.

Shawn helped me navigate all I've missed since my last bike purchase in 2003. Test rides were…read moregiven and I drove away with a really fun new bike. Brought me back to memories of my childhood favorite bike shop.

Richard, Luciano, Dave, the ENTIRE TEAM took care of us! I walked in, in definite need of finding a…read morebicycle. Not only was I informed of the parts and product, but my partner recommended Specialized as she has never had an issue with specialized in the eleven years of her being loyal to the brand. I took her advice - I walked out of Bicycle Heaven with excellent assistance, customer service, and support from the staff here at this Bicycle Heaven location. I purchased a Specialized X 3.0. I was TAKEN CARE OF. Fast forward to a few weeks after my purchase - my partner went on an international business trip and I wanted to surprise them by taking in their bicycle to get upgrades. Well! I informed Luciano on what I wanted and I GOT JUST THAT! The process was smooth and quick! Luciano and EVERYONE has been super helpful! Great. Words cannot express just how much this Bicycle Heaven location has made life easier - I LOVE CYCLING! With a great team on my side I have nothing to worry about.

I bought me a 2009 Trek 6000 series from this guy for $50 and thought it be a great idea that…read moreupgrade the bike. Went to several bike shops and all they said was , it be better to just buy a new one. With all the parts that was rusty and old , I knew it can be brought to life. Well, I Went to Sun and Ski and met Mr Henry. Once he saw my bike, he simply said,"Nice One" I told him what I wanted to do and without hesitation he said it would be fun and a new challenge to bring my bike to life. Sun And SKI are very lucky to have Henry as one of their mechanics Tech because he's extremely knowledgeable sharp and well decorated with professional service. He always had me updated when the bike was almost done and did not try to sell me anything else that the bike needed. He was honest and only recommended what it may need later if I decide to keep the bike. With that said I added new wheels that made a major difference. Well many may say, I'm Exaggerating but the truth is, it's hard to find good customer service. Henry did just that, Good Customer Service is why I am writing this. Ask for him by name and I promise you, he will get your bike running! Oh and another thing!!!! This gentleman said" I Love What I do Felix !" Kindest regards, Felix

Nice selection. Nice enough staff. Pretty middle of the road. Some items were a bit expensive…read morealthough there were sale items. Not a fan of the changing room situation there, and didn't really seem like the lock on it worked very well. I did get some cute things there though, so was successful overall!