Great shop, best at what they do, short wait times, appointments easy to book, repairs done right…read more Prices are great.

These people are nice and seem to know what they are doing. However they convinced me I needed…read moreservices that my car did not need and overcharged for the amount of work they actually did.

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

The toughest thing about writing a five-star review is... what can one say that hasn't been said…read moreover and over? This place is great! Their prices are fair; they are totally professional; they go out of their way to make sure repairs are only those needed. I'm a car guy, but I don't mess with air conditioning. The air conditioning in my Jeep failed suddenly and through sheer good fortune I landed here. Despite no appointment, they managed to squeeze me in during the recent heat wave. In a matter of minutes they diagnosed my problem and gave me a written estimate to repair. But the part needed wasn't immediately available so I would need to return the next business day. No problem. As a car guy, I was watching the ebb and flow of the waiting area very closely. What I saw was nothing but fair and honest dealing. No "upselling". No attempts to badger customers into unneeded repairs. In a couple of cases I saw them actually "down-sell" by persuading the customer that all they needed at the time was a less expensive fix. Honesty such as this is uncommon in the auto repair business. We hear stories and witness predatory practices in this industry. So it's VERY refreshing to see a business that's run above board, fairly, and honestly. Keep up the good work, New England Automotive!!!

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I got into a very frustrating accident. I couldn't open the driver's side of my door. They…read moresqueezed me in to get a replacement door. Then, a few months later, they made the car look pretty again. When I climbed in, the car was detailed to a shining finish, and in the cup holder was a diamond ring I thought I had lost. Thorough and honest!!!! They kept me informed through the whole process. I am a big fan of Bouchard and Sons!!!

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Outstanding service! Highly professional ... very reliable ... dedicated to customer service!…read more I highly recommend Vitalie for all your automotive needs.

Fast, got me in quickly, fixed up my tire with a nail in it and did my state vehicle inspection in…read morea few hours with no appointment on a weekday. Great service and nice people.

Called on a Saturday in desperate need of four new tires mounted and, balanced as my current tires…read morewere showing the wires. Although they were busy and booked for the day, they got me in within the hour, and did it cheaper than anybody else quoted in the surrounding area. When I arrived, all the bays were full and they still managed to get it done right out in the yard.Very friendly and professional, but most importantly, extremely knowledgeable. They made sure to tell me everything that they found that was not good, but did not try to upsell me at all. They also contacted VIP tires although they were booking out for weeks they were able to get them to get us in the very next day for an alignment. we will definitely be going back for future services. 10 out of 10 recommend

Justin and his team at TJ's hooked me up big time. I came into town from 300 miles away on a…read moreSaturday night and the next morning at the hotel I found that I had a flat tire. Being a Sunday I was lucky that I was able to find a shop that not only was open, but who was able to help me! Justin was able to fix my tire quickly and get me back to the weekend, and at a great price. He was a pleasure to deal with, and I would definitely recommend TJ's without reservation to whoever may be in need of auto service in Burlington!

My son is a UVM student and I'm based in Boulder, CO. One month into him taking a car to…read moreBurlington, I got the "the car won't start" call. We have an amazing mechanic in CO (Chan Foreign Auto) so finding a reliable and trustworthy mechanic in Burlington was a big worry. Nothing like ripping off that band-aid right away! We found Brian's North End Auto after a quick/frantic google search and the experience was amazing. The drop off and pick-up were easy. They diagnosed a simple battery replacement which was a huge relief. The repair was quick and Brian communicated throughout the entire process. I look forward to our Subaru being serviced/repaired at Brian's over the next few years.

After a bad experience at another repair shop I went to Brian's and immediately got excellent…read morecustomer service... The technicians explained everything ( very patient with all my questions too) repaired quickly and within my tight budget! These guys and ladies are amazing!

The people were very friendly and even offered a loaner vehicle. The work they did seems to have…read morebeen done well. The reason for the 3 star review is the HIGH cost of services. I was quoted $600 for a repair. I brought my car to another dealership for the SAME work and was charged $167 for the repair job AND an inspection. It's hard for me to comprehend an ethical way that this service could cost so much more at Girlington than at other garages. if you go here I HIGHLY recommend doing your research and asking other garages for estimates.

Just wanted the front brake pads looked at. Dropped the car off, was quoted $140 for an oil change…read more(?????) and did not hear anything until I called later that afternoon, and was informed that they only provide free inspections with service. When I inquired about an inspection I was quoted $170. I went to Girlington Garage initially because I've been ripped off for services before, but even I know how much an oil change and an inspection should cost. Unreal.

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.