Service: Tire patched and the tires pressure regulated I…read moreneed to make an emergency appointment before driving 8 hours. They got me in and out. The Employees are wonderful and were super easy to work with. I recommend this place 100%

Great prices, frienly staff, awesome place to take your car. Owner is awesome!!!! Would recommendread more

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.

I used Jason Leo's in 2024 when I had a serious puncture on one tire. They are nearby to my…read morelocation so getting to a station for service nearby was important. I inflated the punctured tire and was there in under 4 minutes, left my vehicle off and walked back home. They had my tired repaired an hour later and I picked up my vehicle. I was truly impressed in how I was a walk-in with no appointment, yet, they squeezed me in on very short notice and I was on my way in short time! When shopping for new 4 new tires in Fall 2025, I certainly wanted to get a quote from them and it was very competitive to anyone else around. They don't offer free puncture repair or free rotation, but, that wasn't a critical requirement and I also felt I owed a local/Vermont company my business over using a national chain store, taking into account the puncture repair done there in 2024. I dropped off my vehicle for the 9am appointment and my car was ready at 10:40am and ready to go! Impressive! I had a few questions later in the day regarding TPMS (tire pressure monitoring system) and stopped by to ask and had all questions answered clearly and completely. Well done! My vehicle will be out of warranty soon and due to both the short distance from my home, but, also and more importantly, the quality of work done here and the promptness to get me in and out so well, I'll be a customer here,... ongoing. For my first experience at Jason Leo's with a pricey investment into my vehicle, I'm feeling that I'm in very good hands and made the right choice of where to get my work done.

Very good at the work fast turns around and affordable prices. Local Vermonters Great locationread more

I always order my tires off of Tire Rack and VIP Tires & Service is one of their preferred…read morelocations for delivery and installation. I called about a week later to see if the snow tires I had ordered had arrived and they had, so we set up an appointment. The day of the appointment, they promptly put them on the vehicle and then let me know to come back for a free lug nut tightening after 100 miles. I left and the tire pressure sensor went off, so they checked them for me again immediately. They said it might be an issue with my regular tires in the vehicle and to come back if it continued. It did continue, so I came back another time and they were able to refill the one tire. I came back another for the lug nut tightening. No charge either time, of course. I've also had an oil change done here. It's pricey, but I think oil changes have gone up everywhere. All-in-all, good service.

If you need easy services done, VIP is a fine option but expect a long wait. The first time I used…read moreVIP I waited 2 hours for an inspection. I assumed it was just a busy day, but then both times my tires have been changed over they took a full day to do it, even when I said I needed my car earlier. Their communication and customer service skills can be improved.

These guys shouldn't touch a car with a ten foot pole. Scam artists. Misdiagnose cars. Then when…read moreI wrote a negative review the owner messaged me on facebook 'take it down' then called my place of work twice to try to intimidate me then called my wife at home to try to haver her intervene. I will not be bullied by a shop that is not looking out for the community. I will not be shut down by harassment by the owner. Not acceptable at all.

Oh my gosh, this business is just incredible. Everyone I have dealt with there just goes over and…read moreabove to assist. But Will especially is the best auto service tech I have ever dealt with - truly! It is very clear when I have been there several times that they very in demand. They gave me a loaner vehicle rather than make me wait a long time. I really don't know what more to say. other than to need to go to these guys the next time you need any type of service done on your vehicle. Definitely a hard, five star rating here.!!!

Amazing little VT mechanic shop. Ron is always great to deal with. Chantal at the front counter is…read morealways super helpful! GO Local!

Ron's garage changed my oil, but did not insert the o-ring that comes with the filter I provided…read more This blew oil all over the serpentine belt. I changed the filter myself, but went back to them, explained the situation and requested they change the oil-soaked belt belt. They could not accommodate me for several days, despite their mistake. As I drove less than a mile to another garage, the serpentine belt broke, wrapped around the shaft, got sucked through the the front seal, filled the engine with rubber, and destroyed the engine. $7,000 for a rebuild; $10,000 for a new one. Car totaled with two payments left. Thanks Ron Bushey auto!

I went in to asked them a question about my car and they got me in without an appt fixed the…read moreproblem both Tyler and James were great!

Mike is a great old fashioned mechanic who knows his stuff. He told me things about my car (2014…read moreSubaru Forester with over 200k miles) that no other mechanic would. When I mentioned that my car needed full synthetic for the oil change he said "that's the only kind I use" He inspected my car thoroughly and we discussed some issues that would come up soon. This is now my #1 Auto Repair Place! Plus it is a true Mom and Pop operation with his son a partner as well.

We've been going to Sikora's Service Center since they changed over from Whitcomb's. Matt and his…read moreteam are excellent - they always work around our busy schedule and provide quality work at an affordable price. They recently worked on my wife's Subaru Outback (needed both rear struts/coils, front wheel bearings and brakes) as well as the AC on my Toyota Tacoma (components were on back order, but they found them!) - they got it done much quicker (over a week sooner) and much cheaper (over $1000 less) than the dealerships/other shops around Essex were able to. Would highly recommend Sikora's Service Center to anyone in need of repairs/maintenance for their vehicle(s) in Chittenden County area!

I needed an Inspection. I used to come here with my older vehicle when it was Dave Whitcomb's. I…read morehave a newer vehicle now. I stopped in one day and I had to make an appointment 6 days later. An inspection should only take 15 minutes - a smart businessman would take the business in right away. I came back at the appointed time and they put the car on the lift. After the inspection was done, I was told that their internet was down and they couldn't print the sticker. I was later called and told to "come by any time tomorrow". I did, and they still couldn't help me. It seems like they had to put the car BACK on the lift and didn't have room for me. They wanted me to come back yet a forth time. The price of gas ended up being what the inspection would cost to say nothing about my time invested. Look, they may be nice people, but totally clueless about running a business. In a service business (which I worked in years ago) you provide service - NOT EXCUSES. I ended up going to another shop. They lost out on this job and anything else I will need to do with the vehicle going forward. Unprofessional is not the way to go!

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I've only done minor things here, but left feeling good about things, and will be certain to use…read moreNew England Automotive if I ever do need a repair (my car is a Subaru, so maybe I never will!). The guys know how to communicate, and are good about giving some tips on maintenance.

Whenever we have an issue with one of our vehicles, we bring it to Essex Automotive because we…read moretrust them. With their first-come-first-serve style of getting annual services/tires done, there is almost never a time they will not take your car that day. The service has also been great, and they do not up charge on services or 'find' something else that needs to be 'fixed'. Very thorough service.

My recent experience compels me to ask myself would I want to give my business to this opertion?…read moreI visited its website in June to learn about their service offerings and, having some questions, sent my inquiries via their contact form: as of today, FOUR MONTHS LATER, I have had no response. While on the site, I noticed a field for discount coupons, but when clicking on it...NOTHING CAME UP!?!?...If this is the level of competence present @Essex Auto, I don't want them working on my car!!!!!