NO STAR!
I had the worst experience with this office. I called on Monday to schedule a new patient appointment and the receptionist was very unfriendly. She was very unpleasant trying to get me off of the phone as soon as possible. My scheduled appointment was for today, Friday at 10:45am. Being that I am new to the area I had trouble finding the office because I was not given a suite number just the physical address of the building(IDIOTS). I tried calling the office to ask what level they were on but no answer after trying twice. Finally, after taking the elevator to 3 of the 5 levels, I found the office. When entering the office, there was one person ahead of me so I stood in line. After about 5 minutes of waiting I asked the person ahead of me if they had been waiting long. He said there was no receptionist (which explains why no one answered when I called as I was down stairs) and no one has greeted him or checked him in yet. He said he was waiting for about 8 minutes. I said "hello", and a guy in a dirty tshirt and pants said in a rude town that he was with a patient!? A doctor or nurse in dirty clothes working, seems a bit sketchy to me. He then advised me and the guy to sign in if we had an appointment then returned into another part of the office with this so called patient of his. When I tried signing in there was a blank paper on a clipboard with no sign in sheet so I wrote my name on the blank sheet. After 30 minutes of waiting, the guy in the dirty shirt and pants opened the door and called my name and asked me if I had an appointment? Obviously I had an appointment or I would not be in that dirty office for no reason. He then asked me what doctor I was there to see, I told him Louella, He then asked me what time my appointment was I explained to him that it is at 10:45am and I was there early to fill out new patient forms. He then told me that the doctor was not there today. WTF!? I said are you joking, Why did they schedule me an appointment, Why did I not receive a call informing before wasting my time driving there, I missed work for this. WTF??? The guy looked at me as though he had no clue what he was doing. This office is a complete joke and waste of time.
I HAVE NEVER EXPERIENCED WORST SERVICE IN A "DOCTORS" OFFICE. read more