Vincent went beyond quality of the service I requested and upgraded outside spigot to frost free;…read morehe and Gary did a great job. Also new shut off valve in the cellar. Very satisfied with the upgrades.

prompt, quick and professional service! Call Roto Rooter for a job well done ! Always dependableread more

I have been a customer for 15 years. With the exception of one bad experience (a plumber no longer…read morethere), I have found them consistently dependable reasonable and helpful. Very happy with them.

From the owner: Plumbing service and installation. Water filtration. Seasonal winterization and turn on. Heating…read more Fully Licensed and Insured. 24 Hour On Call Service.

The quality of work he does is good, but beware that he does not tolerate the homeowner asking…read morequestions very well. When he was hired through a home warranty company, he installed a water heater in my home without even consulting with me which model I wanted. It was my opportunity to pay the difference for a tankless and he took it upon himself to put in the most basic models which is very expensive to run. Nevertheless I continued to use him because his work was quality. However, when I had a plumbing emergency with noxious fumes in the house (confirmed by my property manager) he insisted that the tenants were making things up and quit mid job because I insisted that he consider it high priority and complete the job. He didn't like that I took my tenant's word over his. My tenants were threatening to sue. He did finish the job after I left a message expressing how unprofessional I thought his actions were. Can't say I would ever recommend him or use him again.

Cape Quality replaced two toilets last year and some plumbing repairs this week. They are…read moreresponsive, professional and easy to work with. This is especially impressive given how busy the plumbing trade is at the beginning of season.

This company installed all of the plumbing and HVAC in our home remodel in 2012. I never got any…read morepaperwork yet asked time and time again for it. They apparently grew too quickly and couldn't service the account and passed me off to another company to servide us. When I finally needed the warranty information, the new company called to tell me that Cape Quality never registered the equipement. When I brought this to their attention, their response, after a week was that they made mistakes in the past and they usually leave the paperwork on the job site. On a job site??? I referred a lot of business to them in the past and will not be doing that in the future. I do not recommend them for anything.

David is reliable on time CLEAN stays with his estimates and takes the time to explain options…read more I've used Dave Young for 15 years fo all my heating and water heater needs

David Youngs initial service is spot on. Came and installed my minisplit and was very…read moreprofessional. However, after a year an a half I started experiencing issues with the condenser and called David to preform a service call and never heard back from him. No returned call, no returned email, no follow up at all to at least say he was unable to provide service. I know contractor are at a premium now but at the very least a return call or email would have been welcomed. I would recommend him for new work but don't expect him to respond if you have an issue down the road.

As a Retired 40 year Cpm and Residential Property Manager, have a great relationship with Braga…read morePlumbing for many years. Installed both boilers in our home. Their service techs well educated and quickly diagnosis any problem. They excel in Navien Service, they will get Navien directly on the phone if and when needed. We would not use another Heating or Plumbing Contractor in our home. There the best in all areas....

Unfortunately these guys still need to attend to more schooling, poor workmanship and call back…read moreafter call back and still can get it fixed correctly, do your research and hire a well established professional Hvac company

I've had EFW perform work many times for me in Wellfleet. Show up on time, do good work, customer…read moreservice is good. They've done basic kitchen stuff, to more involved bathroom stuff and also installed a large generator while removing the old crappy one. They just did some work in outside shower - nice workmanship and good guys pretty much every time. Mike Katz in Wellfleet.

Wish there was a "zero stars" option…read more Terrible customer service. Rude & abusive staff from technicians to head of finance. I just got off the phone w/ that guy. They sent me a bill "120 days past due" for a preventative maintence contract I never established. His explanation was that the contract is w/ the address... not the owner...? How does an address start a contract.. & how, then, was the bill/acct in my name, if the contract was with the previous owner? He spoke over me the entire conversation. Could not get one full sentence out... then had the audacity, after I finally got a few words out to say ".. well, if you had just said that in the beginning..." Very rude, ignorant man. Previous incidents had left me frustrated, but I was a renter at the time & had no control over the choice of service provider. One tech showed up 2 hours AFTER the four hour window I had been given for the appt & then became verbally abusive with me bc I said it was too late & I was on my way out the door. I called the office & didn't even lodge any kind of complaint, just asked that that particular tech not be assigned to my address again. The woman said she would make a note on the acct. He was sent again, the following week. Laughed at me, when I expressed surprise he was there. When I called the office, the woman denied that anyone there would agree to such a note & didn't care about the poor treatment. Simply said techs are assigned according to the job & availability, period. Another tech appeared to have a psychotic break in my basement during a simple preventative maintence call (ordered by the previous owner). He was down there banging & clanging things, LOUDLY swearing & yelling at himself & the heating unit. I had told him on the way in that there was a 3rd shift worker sleeping in the house & asked him, to the best of his ability, to keep noise to a minimum. It sounded like he was fighting w/ someone & throwing things. I went down to inquire & he was spiraling out, literally tantruming. Said he broke a part & he'd have to come back. When he did, the same behavior continued. I was so concerned, I haven't allowed anyone from their company in my home since... & certainly never will again. When I've shared this w/ other community members, they say things like, "Yeah, they've really gone down hill." I've had dealings w/ them for over 15 years. I've never seen anything BUT poor service & performance... & deplorable customer relations across the board.

Just had these wonderful pros come out in the freezing cold to unfreeze my pipes and replace my…read moreheat tape It's a very serious thing when your pipes freeze and your at the mercy of a plumber. Because they know you can't be without water and your scared your pipes can burst. Well no plumbers wanted to do n this cor available except Greenlight. They charge nothing to come out and diagnose your issue and tell you what it will take to fix this. Within 20 min they had a price that considering it was a big job to fix was reasonable. Within 1.5 they had my water running and considering all the labor and parts. Thank you for giving me a senior discount and your professionalism. Explain everything along the way and what to do to prevent future problems

Josh was fantastic from start to finish. He came out, gave us a clear and fair quote for a backflow…read morevalve with installation, and once we accepted, he got the entire job done the same day. The work was flawless, the process was smooth, and he left everything clean and tidy. It's rare to find someone this reliable and efficient. If you need plumbing work done, do yourself a favor and call Josh -- you'll be glad you did.

Rob (The Drain Surgeon) fixed my clogged sink. He was timely, efficient, courteous and…read moreprofessional. He's a nice guy too! I would recommend him without hesitation.

We had been living with a slow tub drain for several months. When we called Rob (The Drain Surgeon)…read morehe answered right away and came over to our house the same afternoon. He was polite, punctual and explained the issue so that we could understand the problem and what went into fixing it. My husband and I are so grateful that this has finally been resolved. We highly recommend his services.