Dr Burns is professional and personable. His front office staff are friendly and efficient. I have…read morebeen seeing Dr Burns for years and have never waited more than 10 minutes. I highly recommend him.

This place is excellent. the eye exams are thorough and referrals are made when needed. Always on…read moretime and appointments are easy to make

We have going to Grand Blanc Eyes for almost 20 years. The practice has now passed to the second…read moregeneration and has not missed a beat. Dr Agnone is extremely friendly and informative. Strongly recommend this office if your in the need of a good eye doc.

I was impressed with the staff and the doctor. They all were very nice and even better knew what…read morethey were doing. I am very picky when it comes to medical offices, staff and hospitals I will go to. This office was great.

Excellent quality service!…read more I've been here for eye appointments four times now to clear up a very bad eye infection after I was referred to them by my primary care physician's office. My regular optometrist (who is also quite good) was not capable of either getting me in last minute, nor was he equipped to treat the infection. The doctor that I saw (Dr. Mullinex) was excellent and got to the bottom of the problem immediately. It was serious and required treatment that nearly led to surgery, but it was eradicated very quickly. I'm so happy they were able to squeeze me in last minute. Not for nothing, MEI is expensive and my insurance co-pays per visit were still $30 apiece, but they definitely are worth every penny. I would recommend them to anyone.

This was my first experience with Michigan Eye Institute, and unfortunately, I was very…read moredisappointed. Their prices were significantly higher than other optical locations I've used. What was even more frustrating was the billing. I paid in full when I picked up my contacts and glasses. About a month later, I received a bill for an additional amount. When I called to ask about it, I was told, "Sorry, you received that bill in error. Please disregard it." Then, six months after my original service, I received another bill stating that I owed an additional $60. In my opinion, this is extremely poor billing and customer service. If I pay my bill in full at the time of service and am later told that an additional bill was sent in error, I should not have to worry about receiving another unexpected charge months later. Based on my experience, I would recommend comparing prices and considering other optical providers before choosing Michigan Eye Institute.

Excellent techs. I damaged my reading glasses and took them in to be repaired. They had no problem…read moredoing the deed. The vision insurance did not want to pay for a new pair yet, so these had to be fixed or else I was gonna have to spend a lot of unnecessary money for a new pair before insurance allowed for a new pair. Eye exams are painless and quick. They have flexible appointments to fit the person who works odd shifts, like I do. I appreciate that. The office was clean and the opticians and optometrist were all wonderful. Good options for new glasses and sunglasses and they accept most insurance. I loved the new sunglass styles.

staff is unhelpful and condescending. inside of store walls are peeling and no signage for glasses…read more services are not explained clearly or efficiently.

The staff and personnel at MVI is truly outstanding! One of the truly great eye surgeons on staff…read moreis Dr. Alexsey "Alex"Mishulin. He is compassionate, empathetic, and takes his concerns for the well fare of his patients with a total understanding for care and the gift of caring. After his surgery on this patients eye's, he even called at my home to see that everything was fine and I am doing well after the left eye surgery. This is truly wonderful and so fairly given by doctors and physicians in today's society. This doctor ranks a 10/10. He is highly recommended!!

Dr. Michulin was extremely good! I was in town and had an ulcer on my cornea and Dr. Michulin was…read moreexcellent with taking care of it and was very kind. Very grateful! Thank you!!!

Doctor Waters is Amazing! Super cool. He makes my teen feel very comfortable he chats with his…read moreabout his interests before he gets down to the important must do things that are needed to keep him healthy. We are so happy to have him. He nurses are also very nice and always happy! Just a wonderful office.

Dr. Waters is an amazing eye doctor! He pays attention to detail when administering an eye exam. He…read moreis so friendly and takes his time with each patient. All of the staff at Complete Eye Care are very friendly and helpful. The facility is conveniently located and always clean. I definitely recommend!

Do not go here. Both my wife and I are former patients. Our lens on our glasses started cracking…read morearound frame few months after purchase and they won't warranty the lenses because they didn't manufacture them. We are out of pocket with purchasing and they want to charge my insurance for a replacement. Shady place..... Do not go here...I warned you. If you have any questions contact me. rustyhooker117@gmail.com

Professional, with great care and attention to detail. Wait time is always short. I have been a…read morepatient for about ten years. I have never been disappointed with my eye exams or my glasses

The doctor that I was referred to was okay, but the office repeatedly screwed up the billing to my…read moreinsurance. They weren't polite about it and didn't figure out their mistakes initially. It took several calls and complaints to get it rectified in my insurance's company's favor and mine. This was ridiculous. I was referred to this office only because my other eye doctor was not available at the time. I wouldn't choose to go here, but I needed to be seen by another eye doctor immediately. I was not impressed by much about this place. I wasn't too happy about the referral here and have since switched back to my regular optometrist, whom I am happier with and they don't mess up insurance paperwork and co-pay invoices, either. The behavior seemed pretty unprofessional to me and the screw up was more than a little inconvenience. I shouldn't need to fix their mistakes. It was a big waste of energy.

I had a very poor experience here. First, refraction was done by someone who did not know what she…read morewas doing, as witnessed first by her poking me in the eye when she didn't realize there was no lens in the refractor, and secondly by the person who was busy taking my medical history saying "Sorry, she's just learning how to do this." I have no faith at all in my glasses prescription being correct. About 20 minutes later, the ophthalmologist came in. He briefly looked in my eyes with a scope, all the while talking very fast about his unmatched experience at cataract removal (hundreds of procedures, low infection rate, etc.) He made no remarks about whatever he saw or didn't see in my eyes, going on about how satisfied his mother was with the cataract surgery he had performed on her 12 years ago. When I expressed some hesitation about scheduling the surgery (since no one--not even him--had told me at this point that I even had cataracts, so I was kind of trying to absorb the information), he immediately began to up-sell me, offering a more expensive (out of pocket) cataract lens that would allow me to stop wearing glasses. After about 4 minutes in the room, he paused his rapid-fire monologue for breath, and I jumped in with some questions I had about dry eye and glaucoma. Rather than addressing them, he said I would have to make another appointment if I wanted to be evaluated for those, but mentioned I should start using a special eyewash before that appointment. At no point did he ask if I had questions or talk about anything but his desire to sell me a cataract operation. When I was checking out, I mentioned the special eyewash to the person waiting on me (after she had confirmed twice that I really did not want to make an immediate appointment for surgery). She took a bottle from the shelf and said, "I just started in this position so I don't actually know how to use this, but I've overheard others say to apply it twice a day and wipe it off with a dry cotton ball." When I got home, I saw that the instructions said once a day and wipe off with a wet cotton ball. My eye doctor recently closed his practice, and when I made this appointment I was looking for a new one. As you can imagine, I'm still looking.

*** BEWARE: FRONT DESK STAFF IS UNPROFESSIONAL AND MALE EMPLOYEE IS AGGRESSIVE AND CONFRONTATIONAL…read more**** I would leave 0 stars if I could! The front desk staff is extremely unprofessional, they will continue their own personal conversations at their desk while customers are waiting in their lobby to be seen. I have attempted to call their business number for two months straight leaving multiple voicemails to schedule an appointment, they do not answer their phones during business hours and they do not return calls or messages. The employees that work their front desk are incredibly rude, they blame their lack of professionalism on personal problems that have occurred outside of work that have nothing to do with the business. The front desk staff will misquote your services, HIGHLY UNETHICAL. I was told an exam was one price and when I retuned just a few months later to schedule, the same employee told me it was $10 more than what was previously discussed. After asking the employees why I hadn't received a call back after attempting to get ahold of staff for scheduling for TWO months, the employee insisted I was lying and requested to see my cellphone call logs to prove that I had actually called their business number business. While visibly upset over the experience I was receiving from the employees at the front desk, they laughed in my face and told me to leave. While sitting in the lobby waiting to speak to the doctor that owns the practice after receiving such terrible service from the front desk staff, the staff continue to speak at me discussing their person problems out loud. Once the doctor came out to speak to me, he laughed at me while I was expressing how upset this experience made me. The doctor denied my experiences, even while having proof of my attempts at contact and the staff openly admitting to changing the pricing on me. The doctor then told me he will not continue to see me as a patient. Once the doctor dismissed me from his office, a male employee RAN AT ME with AGGRESSION while I stood in their doorway! Stating to hit him! Would not recommend to anyone that values their time, money, safety or peace! This place offers nothing of value and I left being threatened!

All of the staff here are absolutely amazing. They are so thorough and will take the time to…read moreexplain things if you have questions. I never feel rushed, and my autistic son had a great experience here as well. 5 stars isn't enough!

I had gone to Mi Eye Institute and walked out after waiting to be seen for two hours…read more Dr. Herzog's office is very friendly and attentive. While I was waiting a very short time, Dr. Herzog walked thru and said, hi Sally. He had never even met me before! The examination was on schedule and very thorough and he did not bounce from room to room. He treated me like I was his only patient. What a wonderful office, what a wonderful doctor. The other office should take pointers on how it should be done from this office.

Dr Herzog was very personable and professional. My husband had cataract and corrective lenses and…read morecould not be happier.