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Pearl

4.0 (1 review)
PriceyJewelry

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15 years ago

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Provident Jewelry - ROSARIO S. CASSATA WITH ERIC AT PROVIDENT JEWELERS IN DOWNTOWN NAPLES, FL.

Provident Jewelry

(36 reviews)

My wife recently acquired a new Breitling timepiece for Christmas. The watch required resizing…read more Provident Jewelers was an authorized Breitling retailer located in downtown Naples. It was here that my wife and I had the pleasure of meeting Eric Mager, who went above and beyond to assist us with the sizing of my watch. We were so impressed by Eric's kindness that I will not hesitate to choose Provident Jewelers as our new destination for all our jewelry requirements. Employees like Eric exemplify the integrity of the store and its owner.

I called Provident Jewelry and spoke with Marianne, explaining that I had over 60 grams of vintage…read moreestate 18K gold jewelry including pendants, earrings, and rings with diamonds and gemstones along with additional 14K gold. I told her I wanted a professional evaluation of the pieces, both as potential estate/vintage items and for melt value. She told me to come in and ask for her specifically. When I arrived, she briefly looked at everything with her eyes, did not weigh or test any of the pieces, and immediately asked, "What are you looking to get?" I explained that I came to them as professionals and wanted their evaluation. Instead of assessing anything, she insisted I give her a number first. She then threw out "$300" as an example -- a number far below even the melt value of the 14K portion alone. I told her that comment felt disrespectful and unprofessional, especially since no evaluation had been done. She became defensive and said she wasn't sure they should work with me. She also admitted she wasn't the decision‑maker and would need to take it to the owner, despite being the person I was told to meet. At no point did she weigh, test, or properly assess any of the jewelry. The entire interaction felt dismissive, unprofessional, and like a complete waste of time. I left feeling disrespected and will not be returning. I don't think it is wrong to expect to take your jewelry somewhere and have them look at it as professionals and give you an estimate in their mind. Whatever that value might be. But to throw out a number like $300 when I have almost 80 g of gold in total without even testing it or looking at it or even accurately going through it is just absolutely shocking. I recommend not going here for anything as you are clearly going to be taking advantage of overcharged and they're hoping no one is wise enough to know the difference.-5 star review if it was possible.

Pearl - jewelry - Updated May 2026

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