I came to Peak Vitality as a last ditch effort for a chronic health condition that I've been suffering with for years. I was desperate for help, and was encouraged by the multilayered and team approach to healing offered by Dr. Dan and his staff.
During the intake process, Traci, the new patient coordinator, explained to me that treatment ranges "anywhere from a couple hundred to a couple thousand dollars" depending on the severity and complexity of the case. This was a broad range but felt reasonable given the scope of the work.
The next step was a new patient intake call with Lisa. The call was very thorough and allowed me to provide a complete overview of my health issues, which she provided to Dr. Dan who came up with three potential paths forward for testing.
Option One (Most Comprehensive): $4,006
Option Two (Middle of the Road): $3,128
Option Three (Bare Minimum): 2,488
They called this "Dr. Dan's Wishlist" and needless to say, strongly encouraged me to go with option one.
Despite being a bit more than I was prepared to spend, I was desperate for answers and didn't want to leave any stone unturned. I had also been told that the high end of treatment would be "a couple thousand", so I proceeded with option one and began to budget for a $6,000 total treatment cost. I consistently worked 60-70 hours weeks to set aside as much money as I could to pay for treatment. It was miserable, but I was willing to do whatever it took to get my health back.
Two months later, the test results finally came in and it was time for my consultation with Dr. Dan. For the first half hour, we went over all the results, and it finally felt like I had some answers.
Then at the end, it was time to go over pricing. All of the sudden, instead of the "couple hundred to a couple thousand" dollar price tag, Dr. Dan now told me I needed to pay $25,477! Over 12x the high end or "worst case scenario" of what was originally quoted for one year of treatment. I had prepared for the possibility that it might be a little more than $2,000 (fees, taxes, extra testing, etc), but over 12 times is outrageous.
I told him that this was significantly out of my price range, at which point he offered three other options. A lower tier plan including four months of treatment for $8,439, a middle tier with eight months for $16,628, or a monthly subscription plan for $370 which included one monthly appointment (not with Dr. Dan), and any treatment would be an additional cost. It's easy to see how they try to rope you in with this one and then mark up treatment to get you to spend a significant amount of money.
Dan was very clear that only the most expensive plan would be sufficient for me to feel better, and that none of the other plans were comprehensive or long enough, saying that they would only get me part of the way healed. He then sent me three "free" supplements, including a peptide injection, but wouldn't tell me how to use them unless I paid for one of his plans. I found this to be incredibly reckless and unsafe to administer prescription supplements without guidance.
Not only is their pricing model not transparent, but they lied to me. Now I'm down $4,000 with no path forward. Dan tried to tell me that it's because my case is more complex than most, but Traci clearly told me in the intake that treatment for complex cases was $2,000. This is the only reason I felt comfortable spending $4,000 on tests.
I strongly encourage anyone thinking of using this company to look elsewhere. Don't fall for it like I did. Find someone that cares more about treating their patients than they do about profiting off of desperation. If they did it to me, they can do it to you. read more
