The staff was very nice and friendly and enjoys having fun while keeping it professional.read more

My husband was told to arrive at 9:00 A.M. for a 2-hour procedure that should take 4 hours total…read more At 1:15, when I was expecting to leave, I was informed the procedure hadn't even started yet! When I complained about the delay, the surgery center blamed it on the doctor. I told them I was going home and to call me when he was ready for pick-up. At 4:00, SEVEN HOURS after I took husband in, I received a call informing me that he was heading into surgery and it was requested I deliver his sling. I declined to drive back down until he was ready for pickup. At 4:42 the doctor called and said surgery was complete and husband should be ready for pick-up in about 90 minutes. The doc indicated he had nothing to do with scheduling and said would speak to the center supervisor about the lengthy delay, which he agreed was poor planning. Three minutes later, the surgery center called to tell me husband was coming out of surgery and again requested I head on down to deliver the sling. I told them I just spoke to the doc and he said husband wasn't ready for pick up yet and wouldn't be for quite some time. Considering I had already waited there for over 4 hours needlessly, I had no intention of driving back and waiting for another 90 minutes. I complained about the unreasonable delay and got the standard BS about how I shouldn't want them to rush a surgical procedure. I don't want you to rush a surgical procedure; I want you to not tell us come in at 9:00 for an appointment that I found wasn't scheduled until 11:00, and then didn't actually start until 4:00. This is not the hospital and you are not overrun with COVID patients or gunshot woulds that take precedence. This is a surgery center with allotted times for each procedure and, although procedures sometimes run longer than expected, they also often are shorter than expected, such as my husband's procedure, which was scheduled for 2 hours but only took 45 minutes. At 5:45, I received the call that husband was finally ready for pickup. He was released about 6:15 - five hours later than expected and NINE HOURS after being brought in for a 45 minute surgery . THIS IS NOT ACCEPTABLE!

Worst medical care system ever!…read more Our wonderful doctor of 22 years retired last year and we are trying to find a new primary care doctor. Well, good luck with that! We have tried calling four doctors so far. Right now, our primary need is to refill current prescriptions that we got from our old doctor less than 8 months ago. But, what a run around we are getting, since each doctor in the FMC system we called is telling us we are considered NEW patients and the next opening for a new patient appointment is in four months. So, after 22 years we are new patients? So, all those previous 22 years of office visits, physicals, tests, surgeries, etc. suddenly don't count? So every time I want to see a different doctor I am going to be considered a new patient? And therefore have to wait four months for an appointment, for a visit during which I see the doctor for only 15 minutes. Well then, what is the reason for being in the FMC system? All we need right now is to refill our prescriptions, something that we cannot wait four months to do. These scripts were written by a FMC doctor, why all the hassle when we just need refills. Oh wait... I was able to get an appointment for the following week to see a doctor when they wanted me to have two expensive test procedures. Oh wait... we were also told of a new FMC policy. Patients are now required to see a FMC doctor TWICE a year, whether they need to or not or else they go back to being NEW patients again. Florida Medical Clinic system seems more concerned with the bottom line of money making than in any real concern for their patients' health.

-------VERY DISTURBING---…read more office staff "refuses" to book appointment with the "DOCTOR"---Diana C. Calderone, MD...only her two Physicians Assistants! I have worked my entire life to qualify for FULL Medicare--and I feel it's VERY RUDE to limit the level of my medical treatment. Typical Florida Medical Clinic scamming patients! ****SHAME ON YOU****

I went in today for terrible hip pain. My hip seems to be out of place and it's making it hard on…read moremy everyday life. I had to leave work due to numbness in my feet only after standing for 10 minutes straight. I have had this issue for months and it keeps getting worse. I believe it's nerve problems caused by an underlying condition, they did not seem to care. They said a MRI is what I need but they won't give me one even though they are also an imaging facility so they should have machines to give me one. They seemed disappointed that I didn't have pain due to an injury recently although they could tell I was in pain. The workers got annoyed when I asked questions about what I was getting done and when I listed more problems that I was having. They kept pushing it off saying " it seems like sciatica nerve pain and there is nothing we can do here". Which I find ridiculous, they could have ordered more scans for me so they could find why it's getting worse especially since it's been going on for 6-7 months. They gave me three pills , a lidocaine patch , and a shot which all barely helped. I do not recommend going here at all.

The worst experience ever, they are short staff and seen to ficus on security guards more. after…read morearriving and waited 4 hours to my daughter to be seen. other clients that came way after us got attended first when my daughter is in serious stomach pain. So I ask the front desk guy and he said he do not know when, that he have no knowledge of what is happening back there. So I ask if we want to go to another Hospital if it was ok and he reply sure up to you I won't hold you. What? worst Emergency hospital service ever. Will not go there at all unless you have no choice.

Really nice facility. I am new to the Wesley Chapel area. And I like the fact that Advent has built…read morea large complex to accommodate so much. I was there for an ultrasound. And as busy as it was, I got in and got out in a good time. The 2600 building in the center has a nice welcome staff. There is a cafeteria and a gift shop. Overall everything you need is right there.

Lived at the hospital, and or drove every day for a year while a family member was dying. I applied…read morefor every working position available numerous times until it said I couldn't apply anymore. No one followed up with me. I was just ignored. It was very hard because I was financially struggling and needed to be as close to family as possible.

Switched recently to this office for my knee and hip. Making an appointment was easy. The use the…read moreOrlando Health portal, which makes it easy to communicate with your doctors and request refills on medications. Plenty of parking and seating in the waiting room.

This facilities physical therapy tore my corrective surgery out the first session. After I showed…read morediscomfort. "That's just normal scar tissue breaking up. You'd be on the floor if I hurt you. Oh, look at your arm, let me get my supervisor over here". Then, reviewed themselves and claimed that they were not going to accept responsibility, refused to show me a copy of the incident report, and, even though they admited that they did the damage, are refusing to repair it. My deductible and out of pocket reset and I'm not going to pay another $7k (on top of the $24,000 a year it costs to have health insurance as a retired married firefighter). My surgeon was even upset. An attorney says they can pay the 20- 40K for expert witnesses instead of the 7K to fix what, their insurance would easily cover.

Great dr. Came from nj years ago. Highly recommend. My levels have been great since thx again doc.read more

Dr Politz is an excellent physician and surgeon. he performed my parathydoidecromy this morning and…read moreI am at home recovering now. I have very little pain, and the affects of the general anesthesia are subsiding. Dr. Politz spends time with his patient before the surgery, explaining everything and answering questions. He just called me tonight to make sure I was doing ok. How many surgeons give a patient their cell number? His bedside manner is superb, and his skill and experience is evidenced by his having performed over 10,000 thyroid and parathyroid surgeries. He is one of the best in the country - people come from other states and even other countries to be cared for by him.