I'll try to explain this "Not Good" rating as briefly as possible. If there was an option for…read more"Sucked" it would be more appropriate. In short, this man took my $2000 deposit, and over nearly two years (pre-COVID), failed to complete a single task in the contract. I asked for my money back and sent a demand letter. Dave gave excuses such as other jobs running over, personal injuries/limitations, family health issues, etc. He complained about how many times he had to come to my house to talk about the plans. While I admit that I did have an evolving vision that sometimes needed a face to face discussion, most of his trips were for his benefit, not mine (e.g., had to re-measure several times and even asked me to take measures to send). He stated that his right to keep the deposit was based on work already done. I never saw anything done. He also tried to withhold some of my items as "collateral" and in legal terms, that's called theft. I eventually had to make a trip to his workshop to pick up my property. I cannot speak to the quality of Dave's work, but I can share with you that he took advantage of someone in a state of grieving. I felt bad for each of his reasons as to why he couldn't finish the project because I was in a fragile state. In hindsight, I was manipulated. Dave may respond to this with unsubstantiated excuses. Near the end of my correspondence wit Dave, he sent me a final invoice that was $4000 over my quoted price stating that the job had caused him extra work and travel that was not anticipate. Again, I share with you that he NEVER DID ANYTHING in my house. Please choose a different carpenter to save yourself some time and money, and some very likely heartache.

So far...excellent !…read more Recently had a former employee liberate much of my belongings....mercifully being too damn stupid to steal the antiques... ...however...they did manage to damage. ..including cutting open seat cushions ?? Really ?? did ya think I was Tony Montana ??? cocaine stashed in the furniture ? ...anyway...called several restoration company's....who..apparently are all millionaires, lottery winners....or likely both....since no one bothered to call me back...even with several messages...helloooo ? Morons ? thousands to make !! ....except for Dave with FINIsmith... Dave came over the next day...looked at everything...made appropriate cooing noises....and said "yup...there is an app for that !" ....shocker of all shockers....he actually shot me an estimate later that day...in other words he exceeded what he said he would do...must be something wrong with him ?? The estimate was less than I expected...and..he showed up the next day to pick up the items....and....get this....ON TIME ! definitely something wrong with him....really....what contractor shows up on time ?? most have graduated summa cum laude from the Comcast school of rank non-professionalism. He is also going to build some custom cabinets to show off my beer coaster and matchbook collection. If ya need any restoration...refinishing...custom cabinets...give ol' Dave a shot at earning your business ! ....and...ladies...he is single...and a spittin' image of Ernest Borgnine !

Bad Experiance.!! We had an "in home" estimate done for a…read morefuture project at apx. $5000+ to be done this year, I had a 2nd estimate done for other things in the home. this estimate was accepted at a price and a "as soon as possible" time frame, great.!! I have called Chris Alspach now 5 times since December & have apx $10k in work for him. I have been reassured I was going on the schedule, We have postponed other related projects waiting on Chris. So, ...6 e-mail, 5 phone calls, a few text messages Later. (He Does NOT return E-mail)..?? So now he is now way too busy to do our project, as he is booked out. Why not tell me this 3 months back and not unfairley lead us on, I could finished all of the projects by now. It feels as though I have worked with someone irresponsible, have been disrespected and our valuable time wasted. My wife Is un happy with me also... (A mess in the entry of our home for everyone to see) Thank you Chris for delaying a project and your dishonesty about the timeline. I hope your future customers understand your up front impression does not match your work ethics. I am a Business owner, this is not an acceptablebusiness practice.

From the owner: Custom Amish Cabinetry, granite, quartz, solid surface, cultured marble and laminate countertops…read more Kitchen remodels, bath remodels and custom cabinetry built ins.

We had Daniel and his crew lay 900 sf of porcelain tile throughout the main floor of the house…read more They removed the water damaged laminate, prepped the sub floor, and installed new porcelain tile. We also had them do about 200 sf of drywall repair. They moved furniture and hauled away all of the trash. Everything went smoothly and they were on schedule every day. Very easy to work with, and the cost was very reasonable compared to the "big guys".

Daniel at Total Service responded pretty quick upon my online quote request so I was able to work…read morewith him right away. I realized it takes days to get quotes or any kind of response from other contractors. I was looking to get the fireplace tile changed out in few weeks. When service was requested we were able to schedule the job in few days and Daniel worked magic. Love our new fireplace tile look. Thank you!

Simply in love with the service and selection of this company! I was sent here by my kitchen…read moredesigner to look at stone slabs and was fascinated with all the choices available. I highly recommend going to look at the slabs so yuh can see the wife degree of styles, movement and color tones even within the same type of stone. I worked with Kira. She was friendly and very helpful in explaining different types of finishes and care. Lily at the front desk is cheerful and goes out of her way to make you feel comfortable. I suggest calling to make sure someone is available to go in the show room with you as customers are not allowed alone. Closed toed shoes work best but not necessary. This is a working warehouse so be prepared for dust and forklifts. Be sure to take a sample of your choice home with you. Samples are free and work great to pick other coordinating items in your projects. Also view the cut edge styles to really get a great idea of the perfect style. When the measurer came to my house he was excellent!! He took his time to help me make overhand decisions and offered terrific ideas. I appreciated his honesty and knowledge base. Very Professional!!

From ordering to installation everything was perfect with our new quartz countertops thank you so…read moremuch for the professionalism the measuring to the installation

The selection is top notch!…read more Wonderful staff! Amanda Stonebraker is marvelous and so knowledgeable! Loved the experience and will ALWAYS shop FIRST at The Tile Shop!

This was our second trip to the Tile Shop on the southside. Our first was to select tile for a…read morebacksplash in our kitchen. Nearly ten years later, we were able to find the same tile and the complementary smaller trim tiles to replace the damaged ones we had when we changed counter tops through a different company. I won't guarantee that if you make a purchase, and need more at a later time they will have it, but it definitely influenced my rating. Like the other reviewers, the customer service could be more welcoming. We wandered the spacious store looking for something to go with our tile and when the small staff did not greet us, my wife simply took matters into her own hands and asked one of the staff (when she finished on the phone) if she could help us. They just don't have many folks on the floor to assist. Maybe if they shifted priority to helping in house customers instead of dealing with other tasks, they would have a better overall rating. The most frustrating thing my wife encountered was that they didn't have the boxes for the items you wanted stacked nearby. So, we couldn't tell if the items were available in the quantities we wanted without asking. Again, not having many people working means there may be delays in getting answers. Fortunately, they weren't that busy during our visit and my wife was able to get the small quantity of items packaged and ready to go in just a short visit. Overall, they have a lot of beautiful displays to inspire customers for future projects. I thought the prices reflected the different quality of materials, so you have a lot of control over how much your renovation can run based upon the materials you choose. We had good service and liked our materials we selected. Review #3871

These guys put our granite kitchen countertops in last Friday. They were here when they said they…read morewould be and it took about two hours. They were helpful and proficient. The granite, Marron Cohiba in a suede finish, is gorgeous and we love it. We hadn't considered a finish like that, but they had a remnant we could see in their shop and we loved it. After checking price at a couple of other places, we felt like we got a good price on this granite, at about $70/sf installed. I would definitely recommend this dealer. It's doubtful we will be getting any other rooms done, but if we do, we will use Artistic. We love our countertops!

William was very helpful and responsive. Their price for a thick small side-splash was cheap!read more

So easy to do business with. Wow! I knew what I wanted, called them, they sent me a link to pay the…read moreinvoice, and et voila! they showed up and installed it without a hitch in just days. My goodness it was a smooth operation! Their installers had everything they needed and there were no hidden costs. Just a superior experience. When I need another appliance, Lee Supply will be my first stop.

If you are looking for a reliable local company, look no further. In the midst of this pandemic our…read morewasher broke- the difficult part was trying to getting someone to come install it in this narrow corner (included moving our big refrigerator due to lay out of our old downtown house). Rick Ferguson with Sales dept did a phenomenal job of co-ordinating it. A team first came out within 24 hours of a phone call to measure and work out logistics. Again within 24 hours of first phone call - we got recs for what would fit the the space, we picked it out and order placed. Going forward the communication was spot on. Once it arrived- they fit us in at the time that worked for us and the task of installing in a tiny space came with not anticipated challenges but the team that came out did a phenomenal job!!! We finally have a washer and dryer that works!! It saved us $5k by avoiding setting up new plumbing in the basement. Would also like to mention- a nationwide retailer came out and we had to cancel delivery cause they wouldn't move anything to install the washer. We will be buying our appliances going forward from Lee's.