1. Total Service

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Total Service

4.8 (6 reviews)
Closed • Closed

Request quote & availability

Response quality

Excellent

Response time

3 hours

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Grout refinishing

Tile removal

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Owner contacted me right away and was able to get every task completed extremely fast! Would definitely recommend!

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The Tile Shop

The Tile Shop

(10 reviews)

The selection is top notch!…read more Wonderful staff! Amanda Stonebraker is marvelous and so knowledgeable! Loved the experience and will ALWAYS shop FIRST at The Tile Shop!

This was our second trip to the Tile Shop on the southside. Our first was to select tile for a…read morebacksplash in our kitchen. Nearly ten years later, we were able to find the same tile and the complementary smaller trim tiles to replace the damaged ones we had when we changed counter tops through a different company. I won't guarantee that if you make a purchase, and need more at a later time they will have it, but it definitely influenced my rating. Like the other reviewers, the customer service could be more welcoming. We wandered the spacious store looking for something to go with our tile and when the small staff did not greet us, my wife simply took matters into her own hands and asked one of the staff (when she finished on the phone) if she could help us. They just don't have many folks on the floor to assist. Maybe if they shifted priority to helping in house customers instead of dealing with other tasks, they would have a better overall rating. The most frustrating thing my wife encountered was that they didn't have the boxes for the items you wanted stacked nearby. So, we couldn't tell if the items were available in the quantities we wanted without asking. Again, not having many people working means there may be delays in getting answers. Fortunately, they weren't that busy during our visit and my wife was able to get the small quantity of items packaged and ready to go in just a short visit. Overall, they have a lot of beautiful displays to inspire customers for future projects. I thought the prices reflected the different quality of materials, so you have a lot of control over how much your renovation can run based upon the materials you choose. We had good service and liked our materials we selected. Review #3871

Big Dog Flooring

Big Dog Flooring

(11 reviews)

BEST PRICE, GREAT PEOPLE, QUALITY WORK…read more Big Dog Flooring is a fantastic place to get carpet. They are very knowledgeable, have competitive prices, and being family owned is always a plus. The entire process from selection to install went very smooth. Every time we went into the store were always working with a family member of the business. All the sales people I spoke with were very knowledgeable about the various carpets that fit my budget. The sales floor is set up so we could walk on various types of carpet and padding combinations to get an idea of what our selection might feel like to walk on. After we narrowed our selection down to just a couple of styles they even let us take home large samples of carpet to see what it would look like in our home. When it was time for them to come out to measure the owner himself , Chip, came out personally to speak with us. We received the quote the same day by email and were able to narrow down our options from there to fit our budget by working directly with Chip over the phone. We compared the final quote matching the materials exactly with other competitors and found that the price was well under the three other companies that we had chosen to price shop. On the day of install we found out that the installers had been working for the company for a long time. One of the guys said he had been there for over 15 years. The quality of work was very good all of the edges were neatly tucked under the baseboards and you could not find were any of the seams were located. The stairs looked great too as each one of the steps was nailed go give it an upholstered look. When they left they cleaned up after themselves and even vacuumed the carpet for us to get all the fuzzes up. We are very happy we went with Big Dog Flooring and will be using them again when we have hardwood floors installed in our entryway.

Big Dog Flooring has an extension selection. We were looking for LVP flooring. The reps were very…read morehelpful. The flooring that we selected is beautiful and the installation was quality work. We are very pleased - plus the price was right!

Total Service - tiling - Updated October 2026

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