I have lived at Annen Woods Apartments for the past few months. Unfortunately the neighbors above me are extremely noisy--loud music, stomping around, dropping stuff on the floor. The noise begins at 4:30 AM and continues throughout the day and night up until midnight or so. I have lived in other apartment complexes, and I have never encountered so much noise coming from an upstairs unit. This is unfortunate, because Annen Woods is conveniently located, and the apartments are a nice size. In addition, I must say something about the security. After 5:30 PM, the gate is shut, and residents have a clicker to allow them access to the complex. On at least three occasions I have activated my clicker to allow the gate to open, and as I am driving in, two other cars behind me will sneak in. This is not a safe system. read more

After months living in these conditions, I realized that we clearly had an issue because our BGE bills were almost 300% higher than our neighbors, for 5 months straight! Finally when the window company came to inspect the doors and windows, they stated, "Wow, I can't believe they let you guys move in under these conditions. Every single one of these windows and doors has to be replaced. They should have never let you guys move in. It turns out, THE LOCK TO MY CHILDS BEDROOM WINDOW DIDN'T EVEN LOCK. We were extremely patient with this office and even waited another ENTIRE MONTH for them to come and replace the windows. Jarrel assured us that we would be compensated for our BGE bills and that they would make this right. Emailed some type of email to his supervisor and that was the end of that. No responses, no updates. We asked several times, and then finally the windows and doors were repaired, after moving in September, in March, they finally gave us a suitable living situation. Directly after the winter was over. Thanks. EXCEPT THE BACK DOOR DOESNT LOCK. WE ARE ON THE FIRST FLOOR. We notified the maintenance twice already, and they are still yet to come repair this issue. So pretty much the entire time I have lived in Annen Woods, I have had to rely on additional security to keep my home safe. Because the office will not. The worst about this, is because of the constant wind and temperatures we endured, our child has been hospitalized TWICE since moving here with completely preventable illness because of the temperatures and constant breeze going through our room. It was extremely frustrating to watch Jarrel go from this superstar office manager to this guy who clearly gave 0 fucks. Then it went from just half ass management to pure unprofessional nonsense. After being so extremely patient with this nightmare leasing office, 6 months of shitty living conditions, things got ABSOLUTELY awful when they moved in the new neighbors upstairs. Before we had a 400+ lb women who lived there and barely made any noise, but Jarrel decided it would be a great idea to move in the loudest possible neighbors into the unit upstairs. I'm sure they are very nice people, and I understand having a child is not easy, but then why would you let them move in directly over our unit of all units that are all available through the complex. After all the issues we have thus far already tolerated. They have a dog that barks ALL DAY LONG when they are not home that we can hear through the vents, and then when they are home, their toddler bounces off the walls from 7 pm till past midnight almost every night. We put in noise complaints, we asked for a resolution, and Jarrell said he was going to work on it. Weeks went by went my husband finally came in extremely frustrated that these loud people have woken up my child almost every night. We came in to talk to Adam and was told that they are waiting to finish renovating the condo downstairs and they were going to move them down there, he wasn't surprised no one let me know, again, things just bounce off the walls here. No one thought it would be a courtesy to notify us? For weeks we continued to assume that they were going to continue this rampage when they were actually moving. Multiple text messages to Jarrel that were at this point just left with no response. Almost an entire week after the unit downstairs was finished being renovated and we thought we could finally come to peace with these absurdly loud neighbors upstairs, comfortable temperature conditions(despite the pipe in the back still flooding, back door still not locking, and the previous tenants DNA ingrained in the walls.) I have my husband walk into the office to again address Jarrel, and was briefly told that they aren't moving anywhere. He was then handed a paper stating we can pay two months rent to terminate our lease. What a JOKE! Again, no one decided to let us know? Our child just had surgery and has had to listen to nonstop banging all night during his recovery. Then when we asked about the BGE repayment we were promised, he told us to go ahead and file suit in court. You guys owe me thousands in BGE bills and put me through absolutely unlivable conditions for 7 months with my newborn and now expect me to tolerate these neighbors till the end of my lease? Luckily my attorney is on standby and preparing documents as I type this review. You can tell a lot about a place just by looking around. 60% of the mail boxes have "Do Not Pay notices" that are very clearly issues immediately after someone doesn't pay rent, so expect no leniency while you receive no help from the management who so easily smiles in your face. Luckily we have paid our rent always on time, which we have still somehow received late penalties automatically added to our account which we also have to come in and address. I'm assuming those issues are easy, but the real ones, good luck. Post limit reached, see yall in court. read more

If I could give them 0 stars I would. I have had numerous issues with this management company. I was told I had until the end of July to get my paperwork in whether I wanted to renew or not. Then the letter I received stated it was the beginning of July that I had to hand it in. It was July 26th that I let them know I no longer wanted to renew, they told me it automatically renewed. So beware that your lease will auto renew if you do not give a 90 day notice. I spoke to Meghan who is the prophet manager (satry hill apartments) I was told to break the lease I would have to pay two months rent or a $253 advertising fee so they could put my apartment on their "marketing" sites. It didn't make sense to me as to why they would have to market it when they could just change the availability on their website and let any possible tenants know my apartment would be available. I then spoke to Angie I think she is the corporate manager. She was far from knowledgeable about the rules and regulations of the complex. She stated she had no idea what the $253 advertising fee was and that is incorrect. I understand there are rules and regulations but the responses that Angie gave me were asinine. She just kept rambling about the cleaning aspect and to think in a business mindset rather than personal and talking about things that were irrelevant to the situation. I stated that whether it's a 60 day notice or 90 day notice it does not make a difference and that I am thinking in a business mindset or I wouldn't have called and had an issue in the first place. I spoke to her about 4-5 times that day because after I got off the phone with her I would think about what she said and it just didn't make sense. She then told me yes that is the advertising fee. She would say one thing and then when I called her back it would be something different. She is not fit to speak to someone that is intelligent because she seems like she does not know what she is doing or know anything about being in a management position. I run a financial company and I would not be satisfied if she was the one speaking to my clients. The other issue I have is that I have had a leak in my apartment for over 6 months in my ceiling (I am on the top floor) the Maintence people have come and looked at it numerous times and then did not give me a follow up on what they were doing. I have been getting sick frequently and I am positive it is because of the leak. It is molding and not appealing when I have guests over. Finally they scheduled a contractor to come and fix it. I was told it would be fixed on August 23. They came into my apartment looked at the leak and stated they would call when they needed to come back into my apartment once they fixed the roof. I was given a time frame of 10-12pm that they would be coming into my place. It was 11:30 and I haven't heard them working on the roof for over an hour. So I called the leasing office to see what was going on. The leasing office told me they fixed the roof and would be back another day with a contractor to fix the inside. This is not what I was told by Meghan. I took a half day of work so that this could be fixed. Maintence has come into my apartment multiple times and has not left a note or anything on my door either. I went to the leasing office and stated I wasn't leaving until they came to fix it today because it has already been over 6 months and I was not going to lose anymore hours from work to stay home and deal with this. I finally got a response after talking to Sarah at the corporate number that they will be coming to fix it today after 1, so I left the leasing office. It is the regular Maintence guy that I've seen before so they didn't have to call around and try to find a contractor like they said they were going to. They came in and cut the leak out and put in a new piece. So it is fixed now. I would never recommend this management company to anyone to live at. read more

Peak Management - Property Management Near Me - Nottingham, Maryland

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Hamilton Springs is the worse place to ever live. There are people living in the example apartment for free. I cant get any sleep because of the noise of them. My water bills gets higher and higher every month. Loud music and no one goes to work so its never any parking. read more

The following are the reasons I would not recommend Barclay Square Apartments: 1 - Mice infestation issues that were not adequately addressed by pest control visits. In my last couple of months at the apartment I caught 8 mice. FYI - peanut butter and the cheap mice traps are the best method of catching these mice if you move into this apartment. 2-Mold on the ceiling in the showers. This was something cropped up fairly quickly after I moved in that I tried to address with various cleaners but it would never quite go away. 3-Issues with the heating/air conditioning. Over the summer of 2018, the air conditioning just stopped working and while it was addressed promptly when I submitted the service request, the fix was not permanent and so I ended up with quite a few very warm days in that apartment. The winter of 2019, the heat was not able to keep pace with the temperatures outside - probably an insulation issue. 4-The neighbors regularly smoked cigarettes and weed, which I wouldn't care about except that the smell really permeated the common hall area. 5-The neighbors regularly had shouting matches in two of the units around me, complete with physical altercations to the point that I almost called the police on a number of occasions. 6- When I made the decision to finally break the lease, I was charged a significant fee, which I personally think the company should have waived since their units are definitely not worth the money and because of the issues with the apartment. In addition, I was charged post move-out fees that were oddly equal to almost exactly my security deposit, including for carpet replacement. The description for one line item of the final statement provided was "stained, heavily soiled, worn & matted (carpets) throughout unit." The worn part is true, but that's because the carpet was worn when I first moved into the unit. The soiled part is definitely not as I never used one of the rooms, the second room had minimal additional wear, and the living area had some minimal carpet stains that could have been addressed with a steam cleaning. I guess it is more cost effective to charge the regular maintenance against tenants' security deposits. My overall impression with this apartment complex is that corners are being cut on the general upkeep/maintenance and the quality of the service and for that reason I do not recommend this apartment complex. read more