Having visited many locations of Planet Fitness it was shocking to visit this location. There is a…read moredefinite lack of cleanliness (filthy) and equipment in need of repairs and replacement. Definitely far from the expected standard to share the Planet Fitness name. I spoke with a manager, said it would be addressed. Visited for a few years, nothing changed.

This is hands down the best gym I've ever been to. Staff is great, equipment is so clean, bathrooms…read moreare clean. The free weights are awesome. After my workout I used the massage chairs and it was so relaxing. This is my favorite gym. With every gym I go to the bathroom is usually not clean. I did not have that problem at this planet fitness. Cleanliness and organization are a top priority for them. The black card membership is awesome and affordable. If you're looking for a great gym come to this one

The gym is great. The sperate workout training was great at first then it became issues trying to…read moremeet with trainer like a conflict with scheduling but I still have to pay every week. I had to cancel memebership then they tried to keep getting more money from me after cancellation.

I have been training with Nigel at Gold's gym for over a year. Getting great results with very…read moredetailed instruction. He is knowledgeable about fitness training and diet to maximize results.

Really really love this gym. I've been coming in 4-5 days a week since they opened about a month…read moreago and I always enjoy my workout. Because they are new it's still pretty empty in the morning and I have plenty of space and equipment to work with. I've never needed to share anything and those who I've worked out next to are always in their own groove, doing there own thing. Everyone is polite and kind and no one ever bothers me, which is the best perk (if you know, you know lol). Everyone seems to have a reason to smile and that's the atmosphere you want to stay a part of. Truly love it. So let's talk about the staff. The staff are awesome! Siobhan and Tanner are always working hard in the morning when I come in. Huge shoutout to both of them for keeping the gym absolutely spotless. Tanner keeps those floors spotless, especially... I mean seriously.. he's on top of that hard work everyday. And Siobhan is always leading tours and helping maintain the front desk, folding towels and also helping to keep things clean. They always seem to stay busy ensuring tasks are completed. They seem to make a great team and both are super friendly and helpful in between. Major kudos to the AM crew! Unfortunately I had to put my membership on freeze as I'm heading back to my home state for a while and no 24 hour fitness gyms close to me. I'm keeping my membership because my experience here so far has been so fantastic I can't wait it come back, plus the price is next to nothing anyways so that's a no brainer. Talk about a deal ;). In the meantime I wanted to make sure to give credit where it's due. Dear management, you took on a great gym and hired some fantastic staff. Thank you for making my time in Chatt so memorable. My home away from home

After reading reviews, I've discovered many people have had the same problem. It also appears as if…read morethe response from the gym is to attack not resolve. Be better. My daughter got a membership to this gym. She moved to California and was put through the ringer trying to cancel the membership. Nobody answers the phone the "management" is next to impossible to get in touch with. I went in personally to get her membership cancelled after trying phone calls and emails. I'm still in town not east ridge. On one of the trips someone at the front desk told me her account had automatically renewed, mind you this happened while I'm actively making trips on telling them she's thousands of miles away and wants to cancel. I was told that would be revoked after the month ran out. At this point I sucked it up and paid that months fee. This was not an easy feat. It was cancelled. Now a year and a half later she starts receiving late fee notification and after not being able to get in touch with anyone (no one answers the phone and messages are full). She has now been told she's been turned over to collections. Piss poor customer service. Get your fees for membership by making it impossible to cancel. Unless you plan on being a member for life... DON'T JOIN!!!After reading reviews, I've discovered many people have had the same problem. It also appears as if the response from the gym is to attack not resolve. Be better. My daughter got a membership to this gym. She moved to California and was put through the ringer trying to cancel the membership. Nobody answers the phone the "management" is next to impossible to get in touch with. I went in personally to get her membership cancelled after trying phone calls and emails. I'm still in town not east ridge. On one of the trips someone at the front desk told me her account had automatically renewed, mind you this happened while I'm actively making trips on telling them she's thousands of miles away and wants to cancel. I was told that would be revoked after the month ran out. At this point I sucked it up and paid that months fee. This was not an easy feat. It was cancelled. Now a year and a half later she starts receiving late fee notification and after not being able to get in touch with anyone (no one answers the phone and messages are full). She has now been told she's been turned over to collections. Piss poor customer service. Get your fees for membership by making it impossible to cancel. Unless you plan on being a member for life... DON'T JOIN!!!

They lied to me telling me i would have a phone call in 24-48 hrs. Then i ran into the mgr he…read morestated they changed their minds and needed a morning person after they explained about an evening person for wk. Yes thats a lie. Plus the hixson location is much better with their music its not blasting loud in your ears when ur budget is tight& not able to get earbuds.

It is a great gym. The staff is great, all the machines are always working amazing and the place it…read moreself is a joy to be in.

This please is great!! Clean and neat with great equipment and the owner and trainers here do a…read moregreat job.

Convenient gym with everything I need for a Good workout. This gym is very clean as cleanliness is…read morevalued. I have been using a trainer w great results. Lucky to have this place so near my house. I enjoy being one of the regulars at Snap Fitness.

I have been a member since October of last year. Everyone is very welcoming. I live my trainer…read more Everything is clean and well kept. The front desk is very nice.

Even though it's an older facility. I love coming here. They have all the covid precautions with…read morebarriers between treadmills. The pool is amazing and staff very friendly.

I was visiting friends/family in Chattanooga and was looking for a place to workout for the week…read more I'm glad I found this studio. I was super impressed with this location. The atmosphere was welcoming, and the staff were super friendly. Even the members were awesome! Even though I'm not a member, I can see why so many people love this place. If you're looking for a great workout, I highly recommend stopping by and giving it a try.

Today was my very first class. Coaches Kayla and Sara were both super friendly and supportive. I…read morewas concerned, walking in, I would feel intimidated but my first experience at OTF was anything but that! The atmosphere was so energetic, fun, and motivating! I felt incredible after my workout!

I just moved to Chattanooga from out of state & had my first Pilates class at the Hamilton Place…read moreStudio. I was greeting with all smiles at check in!! Everyone is super friendly & welcoming here! The studio is impeccably clean & well kept. All the equipment is top notch & well cared for. The instructor (Sarah) for my first class at this studio taught an amazing control & balance class. I've been doing Pilates for about 7 months now (at a different studio before I moved) and it was wonderful to get back into it! Looking forward to making Hamilton Place my new home studio!

Recently started club Pilates and have loved the experience this far! The facility is always clean…read more& everyone is very nice and welcoming. Excited to get further into higher level & more challenging classes.