As expected yet another bad experience when shopping at the womenswear department. Camp Hopson's…read morereturns policy comes from the position that the customer must always be at fault.i.e They must have washed the garment at too high a temperature or at the wrong cycle. I find treating the customer this way is contemptuous Today I returned a Masai cotton top which I bought a year ago, yes I know you are thinking well you have had it a year, yes and I would say the same if I had worn it every week and got my wear out of it, when in fact I had worn it only 5 times. I pointed this out to the store supervisor but she wasn't interested in that. She just kept saying well you have had it a year. Needless to say I did not get a refund but then knowing how they deal with returns I was not expecting one. Whilst I am on the subject I find the staff on the concession counters abysmal, they might a well have a do not disturb sign around their neck.

Updated 31/12/11 Fantastic sales- a proper 20% off all…read moreSwarovski and 25% off all Mont Blanc pens ! A classic department store. Come at the right time and there are some great bargains to be had. Also do things like carpets and vinyl flooring in their furniture store.

A decently sized John Lewis for Newbury. Got my Ipad from here. Advantage is that it is less busy…read morethan Reading.

Nothing in stock... the adviser was encouraging us for 15 min to buy some sun loungers. At the end…read morewe decided to treat ourselves and buy them (regardless of the unnecessarily high price) to find out that they didn't even have those in stock. We couldn't even order them through click and collect as they were supposedly too heavy. Disappointing.

This is a very large store, spread out over a number of floors you can get anything you need…read morefashion or home wise. A lot of the brands they sell can be pricey, although they seem to have sales every few weeks so you can always save some money. I was lucky enough to be able to go a preview night before it opened in 2011. They also have an outlet store in the Kennet Centre where they previously were.

Excellent shop and good food cafe area with reasonable prices. Cafe area is light and airy and…read moremodern. Excellent baby facilities here too with crayons , bibs and spoons. High chairs available as well. Good views out on to the park.

Being a bloke, one of those shops you would never bother to go in. When you do you find it's an…read moreAlladin's cave of value! The exact same items that are on sale in regular supermarkets for say £3 are there for a quid. I went in not needing anything and came out loaded down with goodies and had only spent £8. The iPod/Phone charger that plugs into your car's cigarette lighter was a real find and just a quid! Amazing. The 99p Shop is the same only even cheaper!! Look after the pennies as they say.

Evans is located in the retail park, Newbury and boasts a large store packed with great bargains…read morefor the more womanly figures amongst us - i.e. those size 14+. The store is sandwiched between Outfit and Boots and stands proudly out as an independant retailer of woman's clothing. Inside the store are several conviently located (and dressed!) mannequins in all manner of positions, and beware as these look incredibly like people until you get up close! The clothing ranges are growing ever year and Evans is making a real effort to keep the market fashionable in this sector and succeeding nicely. This store has some of the most welcoming and delightful assistants I have ever met!

What a sad place! It has a feeling of being a good shopping centre years ago, but now it's just a…read moremess. Half the lots are empty which pulls everything else down. Also, the stores have different opening hours! The TK Maxx is not that bad (for a TK Maxx). The only reason I'm giving two stars is because the new part of the centre looks normal and has a huge Nandos.

I was looking for somewhere warm to kill some time while waiting to pick my girlfriend up from work…read morein Newbury and the Kennet Centre seemed an ideal place to explore. This compact shopping centre contains quite an eclectic mixture of shops, both chains and independent retailers. They proved about an hour of browsing but to be honest, I'm unlikely to return to many of them anytime soon. There's a Vue cinema, which is apparently quite new in town. I look forward to some trips there in the future. The centre was clean and there was public seating available for me to settle into for my wait.

Marks and Spencer are always fighting against their traditional affluent image aren't they? Well…read morethere not that successful at it within Newbury. The store is still dominated by traditional women's clothing, aimed at the more discerning customer, and although the Per Unu range has inspired some of the younger market to participate the feel is still traditional. The supermarket at the rear of the shop is classy, elegent and obviously expensive! The only time I buy food here is when I have an M&S voucher to offset the cost of the produce! (although I must admit the food is very very good from Marks and Spencer!!) Upstairs they have a very generous lingerie department (although the introduction of the additional charge for the more well developed lady has been a cause for concern!). Mens and children's ranges are also available, although both sections seem rather underdeveloped.

Good quality M&S. Good size. Lovely food. Not the biggest but appropriately sized for Newbury.read more

New Look's current retail outlet within the Kennet centre is large and allows for a well stocked…read morerange of products - all at very reasonable prices. Jeans tend to dominate the front entrance of the store, with there multitude of designs, colours and prices. The majority of the clothes are off reasonable quality, although I wouldn't buy anything in black (fades too quickly!) and are low to mid range prices. The shoe range (despite always being very messy and untidy) is quite well stocked, and shows a good balance between work shoes, casual shoes and glamour shoes. Also available within the store are the Inspire range and the young teen ranges.

This is the larger of the 2 new looks in Newbury and is based at the retail park…read more This one has a large range of clothes and accessories based over 2 floors and includes their mens range and baby/toddler range. The clothes are good value and always changing. Overall a good shopping experience.