This is a clean and convenient hotel, right next to Yamaha HQ in Anaheim/Cypress area…read more There are some good food options relatively nearby that are open late too. There's a Target in the next parking lot. Anna, the Mexican lady who does the breakfast in the morning was SO nice. She told me about some really good Mexican food stands nearby, and a really good mariscos (Mexican seafood) restaurant in Downey, Mariscos Choix. I brought my mom, who is in a wheelchair, and Dana at the front desk was really nice to her.

I'd like to give five Stars for excellent and friendly service at the Hilton Cypress…read more GABI and DANA the front desk associate from the morning shift were absolutely wonderful. They were welcoming, professional, and genuinely kind, which made my stay even better. Their positive attitude and helpfulness really stood out. Thank you for such great service!We will be back.I also had the pleasure of meeting late night Ms.Alissa I believe that was her name these ladies really brighten up The Hampton Cypress!

We had a spacious room for our family of five. The staff is kind and we enjoyed the breakfast…read moreserved as well. We were lucky enough to have a parking spot right in front of it ground for room, which made access to the car for unpacking and packing really easy since we were able to walk out directly from the room to car through the slider door. The couch also pulls out to a bed. Only thing is I wish there was a more secure lock on the main room door to prevent children from easily unlocking/opening the door. My youngest (3 years) is the most wild child I've ever met and is curious, a button pusher, and just wants to go and explore!

The evening front desk staff were some of the most inhospitable people I've encountered at a hotel…read more They were unwelcoming, and seemed to have no interest in making guests feel good about their decision of choosing this hotel; their attitude really brings the whole place down! The regular rooms are very small and dark, which makes them feel even more cramped. The breakfast was also very disappointing and felt extremely low-end. The ingredients seemed cheap and poorly presented: watery oatmeal, overripe bananas, and unusually tiny apples and oranges. Even the eggs--which were already a very basic option--were put out only a couple at a time, making the whole breakfast experience feel unnecessarily stingy.

My stay at this hotel turned out to be truly wonderful. At first, I found myself reconsidering my…read morestay based on my initial arrival experience. Fortunately, over the next few days we met Ms. Di, Ms. Diane, and Ms. Karen, whose kindness and warm hospitality made all the difference. They were always so sweet and genuinely curious about how our day had gone whenever we returned to the hotel, which made us feel truly cared for. The rooms were clean, spacious, and comfortable, and the lobby had a pleasant, refreshing scent every time we walked through. The mobility accessible shower was a huge plus, especially since my partner is a disabled veteran--it made things much easier and more comfortable for him. And the remote controlled curtains and blinds were such a fun and convenient touch that we absolutely loved. The store on-site was convenient and had a great selection of items. We also thought the self serve "pour your own beer" option was such a cool feature, even though we didn't get a chance to try it. The pool area was decent and relaxing; we just wish there had been a jacuzzi to enjoy. We also hoped to use the grill, but the rain had other plans. Overall, the hotel was relaxing, welcoming, and made even better by the wonderful staff who brightened our stay. We left feeling grateful and well taken care of, and we would happily return.

A staff member by the name of Di greatest us with a huge smile and professional manner answering…read moreall of our questions and giving us suggestions for resteraunts nearby. Our room was big and felt like a one bedroom apartment with refrigerator and microwave and coffee maker all upgrades from most hotels. The atmosphere was warm and welcoming. The energy was calm yet enthusiastic with guest that gathered in the TV and eating areas. Close to all attractions and clean pet friendly and food was great!

Enjoyed our stay. Rooms were amazing, the shower was hot and terrific pressure.... Plus we were…read moreblessed with a superb view of downtown from which we viewed some nice sunsets. Only thing missing were the little things that make a good hotel a great hotel: free coffee and water (what's up with the $13 bottle of Aqua Panna? For real? Even in Italy a bottle only runs about 2 Euros). The staff was ok. The manager checked us out and she was awesome! We would return if our travels bring us back. Mahalo for reading our review.

I originally posted a 5-star review prematurely following my first stay - sadly - after 4 separate…read moreweekends here, I feel that rating no longer applies. The Good: My first several visits were excellent. Mwinji's polite and courteous reception at the front desk, and Michael's service at the Bistro for breakfast. The hotel itself has a few, great pros: instant hot water, non-slamming guest room doors, and free parking. Sophia at the front desk is a class act who is an expert at service recovery following a nightmare room I was placed in during my 3rd stay here. The Ugly: During my 3rd stay, I was placed in Room 307, which suffered from severe cleanliness issues (overwhelming use of concentrated air freshener by housekeeping that invaded even the pillows and blanket - causing me to leave coffee bags in two spots to hopefully absorb the smell) and missing basic amenities (desk chair didn't function, missing bath mat/towels, missing room water). Worse, the AC unit was missing buttons, and it never dropped below 71*F (during an insane heatwave, no less). Since the concentrated freshener smell was so overwhelming, I called the front desk at 4am try to switch rooms - but the rude night auditor just dismissed me. Room 307 is what the industry calls a "last-sell room". If I booked a deeply discounted rate through Priceline or Expedia, I'd expect to be placed here - but I booked direct, under a corporate rate. While Sophia moved me to a better room the next day to right the wrong, the follow-up from leadership was disappointing. Italia - the Director of Operations - personally requested I text her the photos of Room 307's condition, but the number she wrote down on her card and handed over to me - wasn't even hers to begin with. Following that odd exchange, I attempted to confirm my standard high-floor/away-from-elevator preferences via the official Marriott Bonvoy app chat for my 5th consecutive weekend booking this past weekend. The hotel completely ghosted the chat for six hours. I eventually called the property directly the Saturday before my arrival to clear up the silence, and spoke with Dmitri at the front desk. Dmitri admitted that there was not a single line of notes or room preferences saved anywhere on my permanent guest profile. Every single promise from Mwinji or Italia to "remember my room preferences" was false promises. Keep in mind, I never asked for a suite. Just the two queen setup that I booked, "high floor/away from elevator". Small ask for someone who is Platinum Elite with Marriott. Checking in on a Sunday at a business park hotel, with half the parking lot empty - nonetheless. After four back-to-back weekend stays here, its disappointing after being handed a dead-end number, ghosted on the app, and discovering your profile is a blank slate. I've stayed at hotels where guest preferences are locked in from my first stay - and remembered in subsequent stays at the same property, year after year - without my need to remind them. I've since cancelled my remaining stays at this property and rebooked them at a different Marriott in the area.

Good customer service! nice front desk manager, clean room with good cable…read more 10/10 louis

Unclean, many people live here, Sheriff cars were in parking lot one morning , I got out of there…read morequick. I would improve cleanliness, parking space size and safety.

I have been coming here regularly for work where I have to be on call for emergencies & need to be…read moreclose to the hospital nearby. My home is about 70 miles away! The office staff is wonderful & helpful!

This is my second stay at this Motel 6 and unfortunately my review has gone down a bit since the…read morelast time (4 Stars last time). First off let me say the staff here were great, very friendly and accommodating - never had an issue with the staff. However this time there were more noticeable issues with the rooms: damaged air conditioner (didn't work for part of the trip), damaged or broken tables, dirty underneath beds, a door that felt less than secure, peeling paint, etc. that paired with upkeep issues (unkempt pool, pet relief areas not being picked up). There also seemed to be issues with other rooms, two examples 1) A man staying in one of the lower rooms that was constantly smoking both tobacco and marijuana inside and out of the room (door was often open) and loud late into the night (past midnight). 2) A woman who had cats in her room (they were in the window) she was entering / exiting her room as I walked by and THE ODOR of cat urine was SO STRONG I could smell it just passing her room. I would wonder (and highly doubt) they (Motel 6) could remove those odors for the next guests - Cat urine, tobacco, etc very hard smells to get out. The area surrounding the Motel was decent but did seem to have a lot of transients - We ate at Mr.Teriyaki and got donuts at the shop in the same plaza and enjoyed our time - on a previous stay we ate at the Jack in the Box on the corner (currently under remodel) and had food that was on par for JiB. The motel is also a short drive or walk from another plaza with stores and places to eat (Target, Dollar Tree, etc). Closest "theme park" is Knotts - ALMOST walkable. I would MAYBE consider staying here again but this times experience made me think we might consider staying elsewhere.

Stayed at this DoubleTree for 2 nights while in the area. It's an older property with more of a…read moremotel feel with separated buildings, but it was clean and included free parking. Great location--super close to Knott's Berry Farm, as well as plenty of nearby restaurants and stores. I wouldn't mind staying here again for the price.

I stayed here with my family (2 kids included) for a little less than a week. We booked this due to…read moreits location and free shuttle. I love that DoubleTree offers complimentary cookies. My kids enjoyed them so much. The hotel room and amenities met my expectation for a hotel. We did have some issue with the hot water in our bathroom. But I was able to call the front desk, and they were able to send someone to fix it the same day so finally, hot water in the shower! I wanted to talk about how AMAZING the shuttle service is. So they provide a complimentary shuttle service to Disneyland and Knotts Berry Farm. My kids actually enjoyed the shuttle service and it worked out really well with timing for us to travel to the amusement parks without worrying about driving/parking. They have a phone number you can text to make/cancel reservations, they do require advanced notice for this. Each time, they do send a confirmation text so I know I will be picked up. The shuttle may run on time or a little bit late or even a little early, but overall, it was a good experience with it. We always arrived to the stop early enough so we can board. The shuttle does allow strollers without issue so that is great. I think the biggest perk of this place is the shuttle service. Also, parking at the hotel is easy. There's plenty of parking and they do not charge for parking if we are a hotel guest. They provide a parking pass to use during our stay. In the evening, the spots closer to the hotel are taken but still plenty of parking. This is a great location in Buena Park, it is very close to Portos as well so that's a great bonus!

I went to visit SoCal last weekend and found this place to stay for 2 nights on expedia. The price…read morewas amazingly inexpensive for a nice place to stay. All I needed was a room to sleep, take showers and this one provided both for me. Plenty of parking and well lit at night, very quiet neighborhood. The room is very clean and well kept. It has small refrigerator and microwave, small TV that works. The AC works extremely cold. The water pressure is strong and hot water comes out quickly. It does have 2 little pouches of shampoo and 2 small soap. Towels are all sizes. So we do need to bring lotion, conditioner, own hair dryer. No ice machine. Plantation shutters have gaps so light would come through at night, you may need eyes shade to sleep if you need total blackout to sleep. The WiFi works very well. For me, the darkness was fine and the bed is much nicer and more supportive than many other hotels I've been to. Definitely to come back here again. BTW, it's a non smoking hotel.

나는 지난 9월16일부터 18일 오전까지 투숙했다. 내가 그곳을 택한 이유는 교통이 편하고 리뷰가 괜찮은것 같아서 였다…read more 1.방문을 여는 순간부터 역겨운 냄새 2. 둘째날 방안에 일하다가 벌려놓은 노트들과 가방들이 있었는데 허락도 없이 마음대로 들어와 TV 켜놓고 청소하는 월남 아저씨. 3.그다음날 새벽 4시15분에 Office에서 걸려온 귀를 찟는듯한 큰 전화소리 두서없이 횔설수설 하다가 두 단어 알아듯지도 못하게 중얼 대다가 끊어버린 여자의 전화. 4.아침 6시20분에 전화해서 그시간에 누가 일했냐니까 모른다는 완전 오리발 내미는 여자. 저희는 8시부터 밤12시 까지만 일한다나. 그런데 저는 그시간에 왜 내전화를 받아. 5. 인터넷 연결도 제대로 되지도 않았고 6. 샤워커튼에 숨어 있던 새끼 바퀴벌레. 7.더큰 문제는 둘째날부터 감기기운이 있는걸 새벽전화 때문에 밤을 꼴딱세운 여파려니 했더니 어제밤 부터 상태가 점점 안좋아 지더니 COVID 판정. 8. 그외에도 할말이 많은데 다른곳 리뷰에 또 올리겠음. 아무리 싸다고 해도 끔찍한 기억으로 남을것임. 바퀴벌레는 사진으로 찍어뒀음.

This place isn't new and some things aren't as functionable such as the dated sports equipment,…read moreparking is $12 USD per day, and not a full set of free weights in the gym.....but this extended stay place as a lot of positives! The biggest reason is customer service......which is something hard to find. Customer service from the front desk to the kitchen staff, to the cleaning staff and gardener were all helpful and super friendly. Other positives. -the suites have a full kitchen with a fridge that has an ice maker -there is a cozy computer area for guests to use for free -there is a small gym -complimentary hot breakfast -free coffee and ice water in the lobby all day -swimming pool that is kid friendly with a bin of toys -sauna -multi-purpose court -tv in the sitting area for guests to chill and watch -right next door to Mitsuwa market and LA fitness -close walkable distance to Trader Joe's and Cosco -family friendly place for kids I really enjoyed my stay at this place and will happily book it again the next time I'm in this area!

Cat piss smell is unacceptable Downstairs and all the way…read moreto the 4th floor You can see stains on the wall Marriott's shiny star property? NOT

Nice customer service but I was NOT informed about complimentary coffee breakfast at check in! NO…read moremicrowave in my room! TV had NO signal! The bathtub in my room had rust stains and a spider crawling in it! NO office chair or work desk in the room! Some of the lights in my room were NOT even working! Additionally ironing amenities were also missing in my room! Furthermore the front desk is NOT staffed 24 hours! NO swimming pool! NO fitness center here! Only positives here are: hotel does provide conference room facilities, guest laundry and vending machines! Also the rooms are equipped with a refrigerator, cooktop, dining table with stools, sofa seat, air conditioning unit, flat screen TV with cable, hand washing sinks, vanity mirror, clothing rack and complimentary bar soap in the bathroom! Hotel also located next to restaurants such as Wendy's and lee's sandwiches etc.

Worst experience ever this place was a nightmare stay. My sleep was disturbed all night from this…read moregargling sound that would come from the kitchen sink. My door handle for my room was broken literally had to lift the handle up and hold it till I swiped my card to get in. My card would randomly stop working and one night I came back later than the front desk hours, my car stopped working after trying with both cards finally it unlocked. They said room service doesn't clean the room every other week. I stay there for two weeks and still nobody came in to clean. On top of that, I requested a refund for my stay and they denied it when clearly I had a terrible time here. If it wasn't for work, I would've definitely changed my place. I'm never coming back here.