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    Motel 6

    2.1 (178 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    We spotted 3 or 4
    Devon S.

    We decided to take a chance on this hotel after seeing a few reviews saying it was refurbished and okay. We spent 600 bucks on a total of three rooms for 2 nights. Roaches in one room, no hot water in the other. Absolutely ridiculous. When bringing it to their attention- they said they'd have house keeping spray. Why is that the response? Nasty.

    Yessi L.

    Dirty with Bugs! We have stayed at Motel 6 locations before and our expectations are never too high but we have never had to deal with what were probably bed bugs or roaches as soon as we arrived. We smashed 2 and 2 more still appeared on the counter and between the bed sheets. The blanket also looked Dirty and had a pretty big cigarette burn hole on it. We were there for about 10 minutes and had to check out. We wish we could've gotten a gift card or credit to another Motel 6 but they said they couldn't do it so now we're short about $500 until the refund hits and we have to pay for another hotel. So disappointing way to start a trip.

    Roaches crawling on our Roku
    Janay W.

    If I could put zero stars I would. Our door was jammed and difficult to get in and out of. Before leaving to get coffee after our first night there we found a roach crawling around our belongings. I went to the front desk and the young girl was very helpful and offered me a discount & a new room. She stated housekeeping would be in at 11:30 and start cleaning by 12. Around 12:45-1 I called the front desk to check on the status of my new room. The "manager" Myriam, Mary, or whatever fake name she wants to use cut me off and says "I'm booked. I'm not giving you a room" I explained the situation to her and what I was promised. She then puts me on hold to verify this and then picks up again and says "ok....I don't have anything now I'll call you later" I explained to her that I didn't feel comfortable staying in this roach infested room with a broken door & she said oh well. I told her if a room wasn't provided I'd need a refund & she says "great come downstairs and get your refund so you can leave" I recorded our entire 10 minute conversation. See Myriam wanted to talk crazy over the phone but put the responsibility on her employee when I was present in the lobby. I asked for her name & she tried to scribble it in cursive. I asked for it to be printed and she said "not my fault you can't read" I have ALL of this recorded. You may have been able to get away with this behavior in the past but it won't last for much longer. We got our refund and left. If you need a hotel in the area literally anything is better than this place! We chose the Sheraton friendly, clean & no roaches in the room.

    Rusted curtain hangers and molded rusted screws
    Marvin M.

    Beyond disgusting, beyond unsatisfied, this is not just a waist of money but hard work I put in. FOUND A SPIDER MY 8 MONTH YEAR OLD ALMOST CRAWLED AND TOUCHED, mold, Broken objects, stained pillow case, hair on drain, rooms were not clean, there was no shampoo and conditioner that is included in our room; had to bicker with the customer service rep just to get it... I'm so disappointed, my money waisted. I tried getting a refund as soon as I came in but they refused. I have all the proof to prove it AND I still want my rerefund. I'm a 1st responder with a well earned vacation and this is what I get? So offensive to think companies would charge this much and not put their effort in making you feel like it's worth it. Motel 6, refund my money please, fix your issues in your rooms and treat your clients better to earn more than a 2 star rank for your hotels. This was completely unexceptional. I will remove this and pictures when I get my refund. I will post in Google and booking and every other app. Not okay.

    Towels I used to clean my room.
    Chris R.

    This place is sketchy. Rooms are filthy. Drug deals and over doses , prostitution and majority of front front desk is moody and rude BUT The worst is cleanliness. OMG!!! see photo of towels i used to clean my room. Housekeeping was horrendous. Filthy , dirty, germ infested , bloody , hairy , rooms. And the toilet was straight out of a horror story in a old abandoned prison. . Keep in mind i was staying alone and my niece stopped by one afternoon to visit her favorite uncle. and one house keeper stated front desk was watching me because i was trafficking prostitution. I WAS MORTIFIED!!! Now throw in cockroaches to top it off. ((See pic below) i did like the courtesy call mad after check in but u can tell she hated doing it and rushed off phone. The coolest part of my stay was i had the pleasure of meeting a gentlemen that had a Great Attitude This would be the maintenance man. I believe his name was Felipe or Phillip. This individual was a work horse. He never stopped. I was iut one day im parking lot on a call and witnessed his amazing work ethic Very congenial and helpful as well.

    Found a bug under the bed.

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    8 months ago

    I stay here frequently and never have any issues. The staff is always very friendly and accommodating.

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    Superb customer service at front desk and phone contact.Employees showed the best Repair to there Guest

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    Page 1 of 5

    Ask the Community - Motel 6

    Review Highlights - Motel 6

    r. My rule of thumb is to always check the room first before I decide if it meets my need

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    Hyatt House Cypress/Anaheim - Clean clean and clean!

    Hyatt House Cypress/Anaheim

    (206 reviews)

    $$

    We had a spacious room for our family of five. The staff is kind and we enjoyed the breakfast…read moreserved as well. We were lucky enough to have a parking spot right in front of it ground for room, which made access to the car for unpacking and packing really easy since we were able to walk out directly from the room to car through the slider door. The couch also pulls out to a bed. Only thing is I wish there was a more secure lock on the main room door to prevent children from easily unlocking/opening the door. My youngest (3 years) is the most wild child I've ever met and is curious, a button pusher, and just wants to go and explore!

    My family of 4 had a really disappointing experience at Hyatt House Cypress…read more We arrived around 11:00 AM to check in. I provided my ID and credit card at that time to cover a room upgrade and incidentals. Since the room wasn't ready, we left to visit family and came back around 4:15 PM. When we returned, I realized I had accidentally left my purse (with my ID) at my cousin's house. I explained the situation and showed a clear photo of my ID and passport on my phone. Joseph took his time examining it closely--leaning in, checking the name, and even looking back at his screen--so it was confusing and frustrating when he suddenly said it wasn't acceptable and refused to check me in. If it wasn't going to be accepted, why spend time reviewing it like that in the first place? Made me feel like I was trying to pull a fast one on him or something. It was an odd choice. Anyhow, what made this worse is that I had already checked in earlier and provided my ID and credit card in person. Joseph even acknowledged he could see that in the system, yet he kept repeating himself in an increasingly loud and aggressive tone that he cannot give me my room keys without my physical ID. He eventually offered a "one-time exception" to FaceTime my cousin to show my ID, which I did. But during that process, he continued lecturing me in a raised, hostile voice about not having my ID and what I should do next time. Best way to describe the tone and speech pattern is what ppl call nowadays, a "Karen" voice. Power trip demeanor, tone and all holy thou esque vibes. Some folks really shouldn't be customer facing if you don't like interacting with other humans. My cousin could hear everything and later asked if I was okay because of how aggressive he sounded. This all happened in front of my husband and kids, who were clearly uncomfortable. I remained calm trying to de-escalate the situation so my kids aren't scared, albeit I couldn't help but have a smug smile on my face from the ridiculousness of it all but the situation felt completely unnecessary and honestly demeaning. At one point, even his coworker told him to "take it easy" after I mentioned how hostile his tone was. Joseph's demeanor continued to stay very condescending and passive-aggressive. He asked if we were parking, I said yes. He asked "how many?" Ummmm one car. The question in itself seemed to be asked just to annoy me--idk, maybe it's me but it was just this power trip banter that was not appreciated. He said parking is $12/night. My husband comments to me, "oh, there's a parking fee here?"--just between us--and Joseph immediately responded in a very condescending tone, "we've been charging for parking for 2 years now." Okkkkk...Completely unnecessary. After everything was finally processed, he almost shouted, "Do you want a welcome letter?" Of course I do--why wouldn't I? Only after I asked him to please speak in a softer tone, especially since my kids were present, did he suddenly switch his approach and start explaining the welcome letter in a much more pleasant tone going over breakfast hours, WiFi, and where the elevator was. The elevator, by the way, is not easy to find from the lobby, so had he not even share the welcome letter we would have been wandering around trying to figure it out. Also worth noting: this location does not honor World of Hyatt member benefits. No upgrades, no water bottles, no late checkout--none of the basic perks you'd expect as a loyal Hyatt guest-- Globalist or Explorist. I completely understand that policies need to be followed. But there's a huge difference between enforcing rules and treating guests with basic human decency. If this had been handled with even a little understanding, I would have simply driven back to get my ID. Hyatt is always my go to for both work and personal travel, and I've never experienced anything like this. Instead of feeling welcomed, I left feeling uncomfortable and unwelcome. I hope management takes this seriously so other guests don't have to go through the same experience.

    Courtyard Cypress Anaheim/Orange County

    Courtyard Cypress Anaheim/Orange County

    (169 reviews)

    $$

    I've stayed here a couple of times now, and each visit has been a good experience. Free parking,…read moreclean and decent-sized rooms, and comfortable beds -- the basics are all handled well. The staff are friendly and attentive. Special shout-out to Sarina, who checked me in with warmth and made me feel welcome from the start. Would definitely return.

    If your kink is being spit on, you'll love their showers!…read more If the price is right, consider this place for a clean, comfortable, modern room. Lots of pluses: nice staff, daily cleaning, both blackout and thin curtains, firm comfortable bed without a thick gross comforter, hot water, microwave, fridge (not packed with expensive items that charge you if you even touch them), swivel smart TV w/ cable, free wifi, free parking, USB ports, pool, workout room (whatever that is), onsite market and restaurant (and Starbucks with questionable hours), and a lobby that is way too big for the non-convention crowd (though perhaps too small for a convention). The only major minus is that the water pressure was like a drinking fountain. The minor minuses: no free breakfast, non-Chi obstacle course from entry to elevator, no coffee condiments in room, heater smelled like an old oven, getting onto the wifi splash page on your phone requires entering neverssl d0t c0m (something I had to figure out on my own), required me to check in by 10pm, and calling them direct is a nightmare. I likely said Representative 100 times- stupid stubborn robots. If you don't know the area, the location is good. Cypress, former home of John Stamos (Full House), Scott Aukerman (Comedy Bang Bang) and Tiger Woods (Inside Edition) has one of the best intersections in America: Ball/Holder. Though you're only half a mile from things like Trader Joe's and Red Robin, a few restaurants (Panera, Noodles Company, Tacomania, and El Torito) are just across the parking lot. The 605 is 5 miles north, the 5/91 7 miles east, and the 405/22 7 miles west, with the closest beach 8 miles away and Disneyland 20 minutes. The Los Alamitos Race Track is super close. If there's a horse called BadWaterPressure, it's a sign. Bet all you have!

    DoubleTree by Hilton Buena Park - Lobby

    DoubleTree by Hilton Buena Park

    (63 reviews)

    I stayed here with my family (2 kids included) for a little less than a week. We booked this due to…read moreits location and free shuttle. I love that DoubleTree offers complimentary cookies. My kids enjoyed them so much. The hotel room and amenities met my expectation for a hotel. We did have some issue with the hot water in our bathroom. But I was able to call the front desk, and they were able to send someone to fix it the same day so finally, hot water in the shower! I wanted to talk about how AMAZING the shuttle service is. So they provide a complimentary shuttle service to Disneyland and Knotts Berry Farm. My kids actually enjoyed the shuttle service and it worked out really well with timing for us to travel to the amusement parks without worrying about driving/parking. They have a phone number you can text to make/cancel reservations, they do require advanced notice for this. Each time, they do send a confirmation text so I know I will be picked up. The shuttle may run on time or a little bit late or even a little early, but overall, it was a good experience with it. We always arrived to the stop early enough so we can board. The shuttle does allow strollers without issue so that is great. I think the biggest perk of this place is the shuttle service. Also, parking at the hotel is easy. There's plenty of parking and they do not charge for parking if we are a hotel guest. They provide a parking pass to use during our stay. In the evening, the spots closer to the hotel are taken but still plenty of parking. This is a great location in Buena Park, it is very close to Portos as well so that's a great bonus!

    My favorite hotel in the OC area. I've visited twice now to spend the night before visiting…read moreDisneyland. It's affordable with large spacious & CLEAN rooms, the beds are comfortable, the air conditioning is amazing, the free cookies are delicious & the best perk of all: FREE PARKING! The front desk staff are nice, thank you Nike for offering us water upon arrival. This has become my family's go-to hotel to prepare for a long day at Disneyland, it's in Buena Park but the drive to the Disneyland parking lots is roughly 14 minutes! I highly recommend this hotel if you are in OC & looking for a place for a short stay.

    Tropic Lodge

    Tropic Lodge

    (38 reviews)

    $

    So they tried to give us a one bed when we paid for a two queen room. ( We had proof and our…read morereservations had pictures of the room we reserved so there's no way there would be a mix up.) They said they were fully booked and this was it and that this is the room we had on or reservations on their system. (Yeah right. They still tried to charge us for the larger room btw.) We had to be somewhere asap so we left, came back and tried to talk to the man at the front desk again... Same song and dance. We were about to give up when we noticed the broken bed as soon as we sat on it. Then we looked underneath and saw the dried blood stains. . . . Yeah, we got out of there the very next minute. Because of the B's this place put us through we couldn't get another room that night and had to head home. 0/5 Stars stay away!

    I stayed here for one night probably about 3 weeks ago with a friend and we saw that it had great…read morereviews. We couldn't book an air bnb or another place since a lot of places were full. We thought this place would be awesome since it had good reviews. It was a late night and we didn't want to drive for the night because we were super tired. Came there and the guy at check in was super nice. Woke up in the middle of the night itching and it felt like I was getting bitten by something. I woke up to a few welts on my legs to find that I had been bitten by bed bugs. We ended up leaving in the middle of the night not even checking out. Couldn't another place so slept in the car in a nicer neighborhood. Thankfully I didn't go home with anything from there. Didn't ask for a refund or anything because it wasn't worth doing. Just wanted to leave. This review has been in my drafts for awhile. So it could be different now and hopefully this issue has been resolved. Would I stay here again? I don't think so. Definitely use caution and check your room prior to staying!

    Residence Inn by Marriott Cypress Los Alamitos - The room

    Residence Inn by Marriott Cypress Los Alamitos

    (116 reviews)

    $$

    Picked this over a courtyard because I prefer full kitchen and larger than normal fridge…read more There is a complementary breakfast, but didn't get to try. The facility has laundry room, hot tub, swimming pool. AC is loud, thankfully it didn't have to operate when the temperature is low at night. I wish the bathroom fan is quieter.

    Follow up from last review:…read more I am honestly still in shock over how I was treated at the Residence Inn Cypress and the complete lack of accountability afterward. My first negative interaction was with a front desk employee who was aggressively rude to me for no reason. Her tone was confrontational from the start, and when I calmly addressed it, instead of taking any responsibility, she immediately played the victim. It was so out of line and uncomfortable that I felt compelled to email corporate that evening. When I spoke with management upon checkout, rather than apologizing, the assistant manager told me she would have to "investigate who was telling the truth." That comment alone was incredibly offensive. I even pointed to their own cameras and said, "Please review your own footage," because I knew it would clearly show I was calm and respectful and how inappropriate the employee's behavior was. Separately, at check-in, I had politely asked if the hotel ever offers parking discounts for guests with handicaps, as many Marriott properties do. The employee at the time said she would check. The next day, another friendly employee told me they would be happy to accommodate that. However, after my complaint about the rude employee, the assistant manager suddenly told me they should never give any special accommodations related to handicaps because it would be "discrimination against those without a handicap." I was stunned by the lack of sensitivity and basic understanding in that statement. As a special needs parent, hearing that was incredibly disheartening. I simply responded with no comment because I was so taken aback. What made matters worse was the way the assistant manager treated me throughout the conversation. It was obvious she was upset that I had contacted corporate. She made me feel like my experience didn't matter. There was no real apology, only defensiveness. I was told the situation would be investigated and that I would hear back. It has now been well over a month, and I have never received any follow-up, response, or resolution. This is especially disappointing because we have stayed here before without issues. While at the pool during this stay, I even spoke with other guests who shared similar experiences with the same employee, which was very telling. Putting everything aside, the employee's behavior toward me was aggressively rude and completely inappropriate, and management's handling of the situation was just as troubling. The lack of accountability and the complete absence of follow-up speak volumes. Unfortunately, based on this experience, I cannot recommend this property.

    Extended Stay America - Orange County - Cypress - Studio Suite - 2 Queen Beds

    Extended Stay America - Orange County - Cypress

    (124 reviews)

    $$

    Smells like wet dog, desperation and Indian(?) food.,…read moreROACHES!! Great location but not a great place to stay

    My family and I had to stay in a hotel due to construction being done in our home. We wanted…read moreTo be somewhere where it was gonna be financially affordable so we picked this location. First impression was that the elevator smelled Of marijuana and cigarettes. We checked in our room and it was okay but to be safe we check everything and I clean it myself with Lysol spray and wipes. We slept one night and the next I was extremely itchy on my feet and I just thought it was bites from mosquitos but later that night after dinner I was heading to bed and I saw was a jumping little bug on the bed then we saw another an another. My husband caught it with the lint roller we had. My 4 year old daughter was sleeping on the pull out sofa and there was some on her bed. Not sure if they were in the carpet but that's the reason for my bites. My daughter has some on hers as well. My husband called the front desk and they just offered to stay in the room across the way. We went to look and the pull out sofa had stains all over the mattress. It was just disgusting. We decided to pack everything we had and leave. We should have been fully refunded but instead Hotels.com said they tried reaching out to the hotel and the hotel insisted they charge us for one night! You have bed bugs! That has bitten not only my feet but also my daughters! This is extremely disgusting and unprofessional! I will never settle for Less again! I truly hope this business gets the help it needs and cleans their entire hotel! Be better and be better humans! You know you have bed bugs so have the decency to own up to it, apologize and fully refund the customer.

    Motel 6 - hotels - Updated May 2026

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