1. Tropic Lodge

0

Garden Grove, CA

Cancel

Open app

Search

Tropic Lodge

2.7 (41 reviews)
InexpensiveHotels
Open • Open 24 hours

Tropic Lodge Photos

You might also consider

Recommended Reviews - Tropic Lodge

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

bed bug bites a day after

BEWARE OF BED BUGS stayed here for one night before going on my trip to disneyland. if you don't look too carefully, the room seems clean, but thats not really the case. i highly advise you to check thoroughly before staying. the morning i checked out i noticed a few bumps which i thought were mosquito bites, however it became more unbearable throughout the day. i already thought it was weird when i woke up seeing tiny blood spots on my pillow. bed bug bits typically appear hours after they bite so i wasn't able to notify the front desk right when we check out. however, when i made the call to notify the hotel, NOT asking for compensation or anything else, the lady wasn't very understanding. she kept asking why i didnt tell them when i checked out, but like i said i had no idea it was bed bugs til after. as a hotel manager, it is YOUR responsibility to keep the hotels clean and safe from bugs. as a customer i expected a safe and relaxing environment but ended up with even more stress to deal with after.

Baby roaches

I would give this place less stars if I could. Saw nothing but good reviews about this place when looking. We were trying to find somewhere affordable for our honeymoon. This place is disgusting! As soon as I walk in it smells weird and the walls are nasty. I check the bed to see it looks ok. Then the bathroom. There were baby roaches scattering. Managed to get a picture of two. There was hair strands in the sink and toilet. When I told the manager this she changed rooms and the second was the same. She refused the refund when I said I would stay and still charged me two nights stay because it was "My Fault". Horrible customer service.

This is from my confirmation email.

See all

19 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

21 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 1
Thanks 0
Love this 0
Oh no 1
Photo of B H.
0
23
0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Brian H.
15
52
78

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of V I.
0
1
1

4 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 4

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of M S.
0
6
2

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 2

4 years ago

Helpful 0
Thanks 1
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Long P.
163
3
0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

7 years ago

Clean room, everything worked. Bed was comfortable. Price was very decent. Place is quiet with no "riff-raff" going on around.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 2

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

6 years ago

Bed bugs every day! Didn't even offer any discount, or partial refund. Do not stay here trust me.

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

2 words for the Tropic Lodge: Bed Bugs. Room 111. Front desk didn't care showed 0 remorse or ownership. Will never stay here again.

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Jacobus F.
136
95
12

9 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Nicole G.
215
126
111

10 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Emily T.
22
40
372

12 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Tropic Lodge

Review Highlights - Tropic Lodge

“Stayed here 4 nights for a trip to Disneyland.”

Mentioned in 4 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Hotels 43,836 times last month within 15 miles of this business.

Verify this business

Best Western Palm Garden Inn - Exterior

Best Western Palm Garden Inn

(139 reviews)

$

Look I get it. 2 star hotel. You want to go to LA but stay in a hotel miles away because it saves…read moreyou a ton. You should come in with low expectations... but I just received possibly the best customer service experience at any hotel I've stayed at. That includes nice resort hotels in Bahamas, Vegas, and 4 star hotels in some of the biggest cities in the US. Priscilla and Tony (apologies if I misspelt your names) helped me in a way most business wouldn't even care to do because of time/personal agendas. I needed to print off papers and have them faxed. I just came in expecting the normal "sorry we don't do that. You can go to UPS, fed ex, etc." Well they offered to print, fax, provide receipts, and check if it went through. After I got my first receipt I walked back to my hotel and forgot about the other one. Priscilla waited for me in the office so when I came out she can provide the other fax receipt showing my copies faxed through. Seriously that is amazing. Management if you read this, you got two amazing workers who take pride in customer service. You don't find that often.

They don't even deserve 1 star. We booked this room very last minute due to being tired and not…read morewanting to drive home. So we stopped here. As soon as we stepped into room 230 all the cockaroachs decided to come out. We IMMEDIATELY left. We have not been able to reach anyone at this facility about the problem. This was so gross. I've never seen cockaroaches so big in my life.

Home2 Suites by Hilton Garden Grove Anaheim - Guest room

Home2 Suites by Hilton Garden Grove Anaheim

(42 reviews)

Booked 2 Night for my cousin to stay over from San Jose…read more Since they want a RBNB but i think this a better option They have a small kitchen in the room very convenient Service is good Room is very cozy and just enough everything you need in the room for a mini vacation

1.5 Stars -- A Large Room Doesn't Make Up for Poor Service…read more I'll start by saying this has probably been the worst hotel stay I've had in a long time. What makes it worse is that many of these problems were brought directly to the hotel's attention, yet even after giving them an opportunity to correct them, the problems continued. My wife originally booked this room for six people, two adults and four teenagers. Plans changed, and only four of us stayed, but as far as the hotel knew, this was still a reservation for SIX. That becomes important. First, this hotel is FAR from Disneyland, about four miles. We chose it because we needed a reasonably priced room large enough for six. Check-in was fast, and I'll give them credit: the room is large, with a kitchenette, apartment-size refrigerator/freezer, plenty of storage, plates, cups and utensils. Unfortunately, that's where the positives mostly end. The freezer worked, but the refrigerator did not. After waiting for it to cool, I called the front desk. An hour and a half, TWO additional calls, and a trip to the front desk later, I was told maintenance "had the part." That raised an obvious question: How did maintenance know what part was needed when nobody had even inspected our refrigerator yet? I can't say what the hotel knew beforehand, but it certainly made me wonder whether this refrigerator had already been reported and the room was rented anyway. Maintenance eventually arrived and determined cold air from the freezer wasn't reaching the refrigerator. The entire refrigerator had to be replaced. The maintenance employee was very nice and helpful, my issue was with how long it took to get him there. Then came housekeeping. My daughter found crumbs/seeds IN HER BEDDING. My wife had to remove the sheets to get rid of them. Gross. The conditioner was completely empty, body wash nearly empty, there was no iron, and despite the hotel believing SIX people were staying in the room, there were only TWO full-size towels. After we complained, housekeeping came into the room. The beds were made, so I can only HOPE the bedding was changed. But despite specifically reporting the empty conditioner, they didn't refill it. They didn't empty the trash. And despite staff knowing we needed more towels, they left ZERO fresh towels. My kids had to reuse the old ones. Staff knew about the cleanliness issues, towels and toiletries. Housekeeping entered the room and still failed to address them. At that point, it was difficult to conclude anything other than that the room simply wasn't being properly maintained. Then breakfast. I waited MORE THAN 20 MINUTES for NOTHING. No eggs. No sausage. No coffee. I could understand if the place were packed, but it wasn't. Eventually, I became so frustrated that I simply walked away. And then there's parking. I am PAYING for parking, yet when I returned to the hotel, there wasn't a single parking spot available. ZERO. I ultimately had to park in the fire lane because there was nowhere else to park. How do you charge a hotel guest for parking and then not provide a parking space? If I'm paying an additional fee, I don't think expecting an actual place to park is unreasonable. At this point, these weren't isolated problems. We had a broken refrigerator, crumbs in the bedding, inadequate towels, empty toiletries, a missing iron, trash not emptied, no fresh towels after housekeeping serviced the room, slow front-desk response, breakfast that couldn't keep basic food or coffee available, and PAID parking with no parking space. That points to a hotel that simply isn't being managed, inspected or maintained at the level I expect from a Hilton-branded property. Had we not been on a tight schedule and in town for our child's event, I seriously would have considered moving hotels. The room itself has potential. It's large, has plenty of storage, and the kitchenette is useful. The maintenance employee who helped us was also very nice. But a large room doesn't make up for poor housekeeping, poor service, inadequate parking and repeated failures to correct problems after they were specifically brought to the hotel's attention. For a Hilton-branded property, I expected MUCH better. Would I return? Absolutely not. Let me add, it's Monday, 8am, and the coffee is cold. This place is HORRIBLE.

Ramada Plaza by Wyndham Garden Grove/Anaheim South - Guest room

Ramada Plaza by Wyndham Garden Grove/Anaheim South

(107 reviews)

$$

The front desk and manager were very nice. The room was large and clean. Price was reasonable.read more

Shady Staff that are clueless and lie. Had a last min family emergency (we were supposed to be…read moreheaded to Disneyland and staying here) and I called at 11:30am the day before we were to come in (at 8pm) and asked to cancel or modify to new dates and when I needed to do that by, they said 3pm. I cancelled my Disney tickets/refunded and I received conf of the call to modify my reservation at the Ramada. I called back by 3 because the email was very vague "modify" and no new dates were on the email. I was then told I couldn't cancel through them it had to be through booking.com, I told them I didn't use booking.com I booked on their website. Clueless staff came back with "oh well you used Wyndham rewards and some points so you'll have to call Wyndham rewards to cancel or modify." I did this, but was told by Wyndham rewards line that the department I needed to do this with was already closed for the day (east coast time) they closed at 5pm. I'm in AZ and they're 3 hrs ahead of me. Was told to call back at 7am today and all would be handled. I did this and was provided a cancellation conf email and I modified my reservation to 10/10-10/12/26, moved my points, received conf of modified reservation. 20 mins later I get charged $130 by Ramada. I called and explained everything yet again and the staff with maybe one good brain cell tells me they don't accept wyndhams cancellations or modifications and I've been charged a no show fee. Unreal. Crooks. I asked to speak to a manager, one isn't in till Tuesday, 2 days from now. I'll report to my bank and send all proof but I've waisted hours of frustration and money on this nonsense. Avoid! I just cancelled my October stay and I'll book somewhere else. Shame on you! Taking money from a mom just trying to take my kids to Disneyland for the first time. Updating with hotel response: included screen shot of unprofessional lying Ramada response. They're delusional, this manager and Staff are pathetic and rude.

Candy Cane Inn - Dining area and pool

Candy Cane Inn

(601 reviews)

$$

Hotel Location 10/10 Morning breakfast 7/10…read moreTrolly that takes you 11/10 Pick up times for trolly 11/10 Hotel room Cleanliness 10/10 Air conditioner 10/10 Bed comfort 10/10 I arrived like at 8pm and the front staff was very welcoming and kind and respectful. I work at a hotel for the navy and I had nothing but good things to say about this place. -I do wish they had Liquid eggs. And bacon for the breakfast They hate croissants and bagel sandwiches which were not bad but I just wanted eggs and sausage and bacon Great breakfast overall. Great experience overall I will be coming back for sure

Our first time at the Candy Cane Inn, but hopefully not the last! After moving out of state but…read morestill being a Magic Key holder we needed to find a place where we could come spend a few days close to the park with free parking, a pool, and clean rooms. This last bit was very important to me as I know that some of the hotels right near the parks can get a little gross. This was not the case here. It's clear that someone's taken a lot of care to really rehab this place and make it something special. The decor is so charming and it really feels like a little oasis on Harbor Ave. It is expensive don't get me wrong but you pay for convenience here. From the hotel to the security entrance, it's about a 10 minute walk. That on top of the free breakfast and aforementioned free parking make this place a no-brainer. I should also mention that there is a shuttle to the park, if you prefer that, it runs around every hour. Unfortunately, we came to Anaheim during one of the worst heat waves we've ever experienced, but the Candy Cane Inn came through with the stellar AC. This was a great retreat during hot days to cool off and catch up on sleep before heading back to the park after sunset. My only beef is they need to add a path between here and Avengers Campus since we're right next door! It would be so convenient.

The Westin Anaheim Resort - Hotel Front Exterior

The Westin Anaheim Resort

(452 reviews)

$$$

We were plann a Disney day. we were stopped by the rain and the nice people at the Westin started…read morehanding out pastries and hot chocolate! truly a lovely staff and hotel!

I really appreciated staying here. Even though we were promised a 4pm checkout because of our…read morestatus, it did not happen. That didn't matter because the stay and customer service was very nice. The staff was very courteous and kind and we REALLY appreciated the gym here. The gym here is awesome. They have almost every piece of equipment that you are looking for and they have every type of workout method that you're interested in trying. They don't just have treadmills and weights. There's HIIT equipment, a P-90X type resistance unit/apparatus, rower machines, etc. There's all types of unique gym equipment that you can utilize here. There is also water (filtered, tap, and sparkling) available. You really have to check it out. Unfortunately we were not able to use the pool and that was one of the main reasons why I wanted to come here but that's OK. It rained while we were here so I didn't wanna get caught up in that yucky weather in the pool. I thought it was impressive that they have movie night at the pool area on the weekends. There were many families visiting Disneyland and so it was great because I saw a lot of them at the pool area enjoying the movie night. I liked how they did the movies in sequence so it was like Friday Toy Story, Saturday Toy Story 2, Sunday Toy Story 3, etc. The issue that we had was the wait for the hotel buffet, included in our stay. The wait was 45min-1hr. We waited and it was ok. Our problem was that we had free breakfast in the Club Lounge that we did not try and there was no wait up there. This was a bummer, but we know for next time. Our room had a pool view but the Club lounge was at the other end of the resort. We know next time to ask for a room near the Club Lounge. The hostess at the Club Lounge, I believe her name was Carlissa, was AMAZING! Her customer service is stellar! She greeted us and checked us in and verified all of the other guests as well within a matter of seconds. You can tell that she is a professional at her job with excellent hospitality and great customer service. Carlissa made sure that everything was cleaned up and well maintained when the regular staff person wasn't available. The regular staff person was very busy busing tables and cleaning up items, plus serving beer and wine. It was good to see that Carlissa and the staff person worked off of each other and really kept the place clean, tidy, and well-stocked for all of the visiting guests. If you book at this location, make sure that you pay a little extra for the Club Level benefits. They offer a 6:30-9:30a breakfast buffet, 4-6p evening hors d'oeuvres & drinks, and champagne at 9 o'clock at night on the Club Lounge where the fireworks happen for Disneyland. Also, throughout the day you can stop in the Club Lounge to have snacks or water, sodas, coffees, teas, and cappuccinos. This resort is awesome and I am happy that we chose to stay here. Thanks!

Homewood Suites by Hilton Anaheim Resort - Convention Center - Breakfast Area

Homewood Suites by Hilton Anaheim Resort - Convention Center

(324 reviews)

$$

Homewood Suites Anaheim Resort - Convention Center has become our family's go-to hotel for…read moreDisneyland trips, and with three kids, it solves the accommodation problem better than almost any other Hilton property we've found in the area. The hotel is relatively modern and has been maintained extremely well. Rooms have consistently been very clean, and there are a surprising number of configurations designed for larger families. Depending on the room, you'll find bunk beds, separate sleeping areas, and layouts that give mom and dad at least some separation from the kids at the end of the day. That's harder to find around Disneyland than it should be, particularly within the Hilton portfolio. The lobby is large, bright, and airy, with plenty of seating, a good snack/market area, and Disney+ seemingly always playing for the kids. The complimentary breakfast is the typical Homewood Suites buffet, but the breakfast area itself is enormous. It gets very busy in the morning--as you'd expect at a Disneyland hotel--but we've generally been able to find somewhere to sit even during the rush. The pool is OK. Nothing particularly special, but perfectly adequate for letting the kids burn off whatever energy Disneyland somehow failed to extract from them. Service has consistently been friendly and helpful. The property is also surprisingly easy to get in and out of for a hotel this busy. Two elevators keep things moving reasonably well, and multiple exits provide quick access to different parts of the parking lot. Parking is gated and does carry an additional fee, which is worth factoring into the room rate. Disneyland is walkable from the hotel, although I'd put an asterisk next to "walkable." With school-age kids it's very manageable; with toddlers or younger children, the distance becomes considerably less appealing--particularly at the end of a long park day. The location also works well for travelers who aren't visiting Disneyland, as the Anaheim Convention Center is very close. For families, especially loyal Hilton members, this is an outstanding option. There are hotels closer to the parks and certainly hotels with better pools or more upscale amenities, but very few combine the room configurations, cleanliness, breakfast setup, location, and family-friendly common areas as well as this one. While we are moving out of the stage of life where this may be the case, for our previous trips with kids ranging from 2-8, it's served our family, extremely well. -AC

Like most hotels now, they will not clean your room everyday, It really baffles me that they want…read moreto charge all kinda of extra fees but can't go the extra mile by at least cleaning your room. Like the previous Homewood suite we stayed at, the dishwasher was very old and rusted, bathroom area could have used some cosmetic repairs. Pull out bed was very soft and thin, could feel all of the springs. The room was overall spacious and clean. The bunk beds were perfect for the kids . Best breakfast selection out of any hotel that I've stayed at. 3 working waffle makers. -$46 a day to park your car -1 mile walk to Disneyland

Tropic Lodge - hotels - Updated October 2026

Loading...
Loading...
Loading...