Very knowledgeable staff who won't sell you things you don't need. Product prices are comparable if…read morenot CHEAPER than other places. Donna and Shane and staff really know their stuff and make owning a pool less stressful. We bought a vacuum which is a big expense. They were even kind enough to tell us to wait a few days to be eligible for a rebate. Not many places would do that. They are honest and that's priceless these days!

Terrible service from this company. Do not return phone calls - do not carry parts for their…read moresystem.

I paid over $220,000 for pool with hot tub, landscaping and job is still not complete. Project…read morewas started in May of 2022. They were suppose to come back in May of this year to finish and never did. Stamped concrete is only 6 months old and cracking. Pool is still leaking under ground. I had to have pool refilled by them once. During summer even with all the rain we had to add water from our hose. The hot tub attached to pool is sinking and brick point is falling off. Hot tub has not worked properly since installed. Had to pay to have lawn and landscaping redone from their equipment. All landscaping stones are washing onto my sidewalks. Wiring is exposed at main electrical box. They never showed us how to properly use the pool and spa. Had to pay another contractor to blow lines out and close pool up for winter. Aqua Spa was suppose to do this for free the first year, but they never responded back to my calls. Contacting the BBB and hopefully will get this resolved without an attorney.

Requested a visit for a quote and waited UNTIL September for Adam Roy gave us with his presence…read more The guy shows up and admitted he's behind on quotes but promised we should have one in 21 days. His quote never came. We sent numerous emails following up and he never returned them nor did we ever recieve that quote. Not at all in impressed. Should have gotten the hint back in June when we requested a quote.

I wouldn't even give a star to George we had a liner put in and it spidered the next season when we…read moreopened it. On the side where the water blows there bubbles. George texts on I can fix that never shows up. Now it's leaking because of the spider in the liner onto the next company and another cost because he doesn't take ownership in his work. He blames everything but himself not sure how he stays in business. Good luck if you hire him and his staff If they even show up. Terrible person and a liar on ever level. Promises promises all broken. Thanks for nothing!

This guy installs pool liners for several pool companies. He was recommended by Nano's pool in…read moreWindGap. They quoted his install price. George the owner, of this install company came out to measure the pool ahead of installation at our request. The day he came and installed the liner he wanted $575. more than was quoted. He blamed Nano's for misquoting, since they had his install prices. Nano's said its not their problem because we pay the installer directly. Another bait and switch game? Pa business law requires a work contract to be given to sign. After this experience, I wouldn't trust either company. Buyer beware!

I have proof of all my claims. If anybody is looking for pool service in the Lehigh Valley you'd be…read morewise to avoid this person. If you would like to see the entire text chain, please message me. Even his response to this review was dishonest. I can't recommend Leandro Rodriguez enough. I posted on the PA loves Pool's Facebook group on Thursday night. He was at my house Friday morning. And had the pool liner installed by noon Saturday. Very honest and professional. Regarding the initial technician who is reviewed here. The initial estimate was May 11, and I was told it could be installed the first week in June. My pool liner was delivered to Kasper Pools May 15 or 16, and I picked it up a few days later. I hadn't heard anything since May 11, so I texted him on May 30 because I was supposed to be on his calendar for the first week in June. At that point, he began pushing everything back, and did not provide any date for install -- just kind of left it open ended. He also told me it couldn't be done unless I was home. (It actually turned out not to be true. Leo and his partner did it themselves.) almost a week later I hadn't heard anything, so I texted Tom a week before I went away (for work) hoping it could be done before I went away,and was ignored for over a week and until my 3rd text. I attached proof of that. My wife screamed after the final postponement because we were waiting almost 7 weeks and Tom cancelled bc of a 20% forecast of rain (that never happened.) The so-called harassment Tom describes, on my end, was a response to his very lengthy text, an hour after we thought we were moving on. This text was again full of excuses and selective memory and warranted a response. I also have proof of that. Tom claiming I only got the liner 3 weeks ago (which I have proof is wrong) is either a blatant lie, or, if Tom actually believes this, demonstrates a concerning inability to accurately recall prior communication (even though it was sparse). Either way, it's a red flag.

I would definitely recommend PA Pool Works. I first reached out to them in early May of this year…read more Out of 5 #'s I was given to call for installation after purchasing our semi-in ground from American Pools in Whitehall, I received only 2 return calls. The 1st guy said he could possibly get to the installation in August. When Tom from PA Pool works called me back, we were scheduled to have an estimate at home @ the site of the pool & a few days later Tom came and we discussed our plans which is something I wasn't even offered w/the 1st installer I spoke with. Even though he & his crew were swamped, Tom assured us he felt comfortable providing us w/a mid-July install, weather pending. Tom & his crew were able to keep their time estimate and were here 2 weeks into the month. Not only were the installers able to stick to a date range, these guys worked through one of the hottest summers the Northeast has historically had on record and they were able to finish our job on the 3rd day in brutal heat. They arrive early, they are competent, experienced, fair priced & overall would definitely recommend.

We love our pool! Jeff Renneisen and his team made it easy through every step. From initially…read morespeaking with them through construction, to completion. If your thinking of getting a pool, you don't need to call anyone else. Going into our third season now, and we're psyched!

New pool with water feature. Installed 2017…read more Project cost $100,000 + Excellent experience with Mike and the entire crew. Pool was completed on schedule. I was kept informed during each phase, when they were schedule to come out, what was happening. I have never had as good experience with a contractor as I had with Aqua Bello. Mike and or his son was onsite during most of the major phases. He did the stone work for the waterfall, which turned out great. When we decided to install a pool I was afraid that I would be out there constantly cleaning, adding chems, etc. But, with the Pentair equipment they installed I did very little the first season. And I only had to backwash one time. I highly recommend Aqua Bello. Someone else posted that they had a bad experience, I am not sure I agree with all that was posted. I certainly can not see that anyone at Aqua Bello would have called that person a liar. I met Mike, his son and wife, and Jeff when he designed the pool. I talked to them on virtually a weekly basis and I would be shocked if that were true. I just don't see it. I certainly had a very good experience. My neighbors have all commented how nice the pool looks.

Excellent company for your swimming pools needs. Very organized with scheduling and promptness…read morewith arrival times. Great quality of work and skill. Very knowledgeable regarding pools and maintenance. I would highly recommend Chuck and his team for any pool needs.

Quality of service was excellent! Chuck and his team were super knowledgeable. The energy and time…read morehe put into his work and helping me figure things out with my pool was much appreciated. His attention to detail and artistic talent was impressive!

stole my money & refused to refund a double charge, after making me drive back and show proof. bad…read morecustomer service.

I have a pool that was installed by Fronheiser 13 years ago. I love my pool. I have had them close…read moreit every year. I have purchased all of my pool supplies from them over those 13 years. No more. My pump died. Ok I'll check Fronheiser for a replacement. Out of stock. Damn I'll check Amazon, reluctantly. Bingo, a Pentair Superflo VS. Email Fronheiser, text them exactly what I need. Pump wired and new PVC. The old one were different sizes and did not line up. Tech comes out and is gone in 30 minutes. No knock or doorbell, just gone. I come home from work, plumbing looks great, but why is my pump not hooked up? Text them. Oh we don't connect pumps that are not purchased from us. That was not disclosed to me and it is not on their web site. You did not finish the contracted job. I have a text that says no problem. If you tell me that a text is not an agreement then I can say I never agreed to the work being done. Good luck getting paid.

Brian and his team are fantastic! I was referred to FS Landscaping by a representative at ImmerSpa,…read moreas I was interested in adding a spa to an existing pool renovation project. It was the middle of winter and Brian generously spent 45 minutes talking to me about ideas, which made that cold evening feel warm as I envisioned a future new backyard. It took some time to work through survey and permitting, but once we got started, the team from FS Landscaping worked diligently and professionally. Chris, Colton and others worked through the winter to transform the pool area and install the hot tub from ImmerSpa. Brian connected me to his pool installer master, Steve from Poseidon Custom Pools, and the teams worked together seamlessly to give us a dream backyard oasis. We are so grateful!

We couldn't be happier with how our patio, fence and landscaping turned out. FS Landscaping (Brian,…read moreColton, Josh) is professional, helpful and goes above and beyond normal expectations. Brian helped my dream backyard come to fruition and Josh and Colton took it the rest of the way. This was an investment for us with many questions (answered almost immediately) that we had along the way and we know we picked the right team to help us get there. We have a brand new, beautiful, relaxing oasis to enjoy this coming Spring and we absolutely cannot wait. Thank you so much to FS Landscaping, you guys really did an amazing job.

Something has changed with this company. Used several times prior to 2023 without issue. But this…read morelast year, August; ordered gravel to be delivered and that is when the nightmare started. Consistent delays and lies in the office of promised dayes and calls. No calls since the order was purchased. Finally I gave up forst of Dec, yes, December. Tried calling, now closed during the week even though I was told in Oct that they would be open thru out the winter. Omission of details is still lying. I called my credit card to start the chargeback process, found another company to deliver. Ordered on a Monday, delivered on Thursday. But guess what, now suddenly Floods deivered their order. No calls, no communications. Again, something has changed. Please be aware and get everything in writing and be prepared for legal path if contract is not fullfilled. Horrible experience and will no longer do any business with this unprofessional company.

I stop by for Red mulch delivery the process was simple, easy and friendly. I even had same day…read moredelivery. Highly Recommend for fast delivery. No 6 month to a year like JB Landscaping who run on Jamaica time instead of US time frame. Thank you for friendly service and fast delivery.