I was seen immediately and treated with great care. Dr. Thiago Halmer and nurse Jordan were both…read moreextremely attentive and supportive.

Came here for food poisoning since all the urgent cares were closing soon or already closed. They…read morewere able to get me in right away not a super busy emergency center. Everyone that helped me here was super friendly. I posted a picture with all of their names. My RN Bill was amazing. You can tell that they really like what they do. Even the doctor had great bedside manner. Hopefully, I don't have to come here again or anytime soon, but if I do, I know exactly where to go lol thank you to the staff!

Very pleasant experience every time I come, super convenient near my neighborhood. Very convenient…read moreto go online and schedule an appointment makes the check in easier. Staff and doctors are always awesome and helpful when I'm not feeling well. I bring my children here sometimes for quick care when they're not feeling good. I paid out of pocket for the visit which was $180. They do accept most insurances you can check their website before hand. A very nice additive to the neighborhood would recommend for non Emergency things like sprains, common cold, flu, strep...etc.

I wish I could come here but I cannot endorse a business that will continue to charge your credit…read morecard without informing you and when your EOB is 0 ( I met my out-of-pocket max). Lengthy calls to billing & management to no avail. This is FRAUD (illegal) business practices. Sadly, this is not Memorial Hermann... I filed a complaint with the Dept of health & for some reason it's out of scope. They must know this. I am figuring out where else to file a complaint. I already got my money back from my CC company. But they then charged my card AGAIN. They charged my card TWICE even though I got my money back from Amex & submitted a letter from BCBS stating I owe nothing.. moreover they charged my card without even sending me a receipt or notifying me. I just saw it on my transaction history

Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I would highly recommend this clinic to anyone who values community, and of course, quality health…read morecare. I have been going to this clinic since I was a child and with both Dr. Lopez Sr. and Dr. Lopez Jr., I have received nothing less than affordable and impeccable health care. Dr. Lopez Jr. is very thorough in his examinations and when explaining test results. He is personable, attentive to my needs, and easy going which makes me feel comfortable. I appreciate that he never rushes his time with me! In some health care settings, I have been made to feel like just another patient in the waiting room but NOT here!! Their new location (really close to the old clinic on Long Point -- down the street) is VERY nice! Same sweet staff and same great doctor!

Clinica Las Americas is one of my favorite clinics to go to since moving to Houston last year. They…read moredo both appointments and walk-in's which has helped with quick turnaround or annual wellness appointments that Ive needed to do. Both Estrada and Nacy are wonderful physicians and truly care about patients wellbeing! I go to them for all of my blood work, vaccines, Covid Tests, anytime I'm feeling sick, a physical injury from exercising and recently, for my first vertigo spell as well. Can't recommend them enough!

Not sure why this location has so few stars because the staff is so friendly. They have a very…read moreefficient registration procedure. You email your insurance and ID to them, and boom. You're booked. They also are accurate with wait time quotes. You don't need an appointment, but it's best you call ahead so you can know how long your wait may be and then the actually call you when it's your turn. They have RAPID testing AND PCR. Their tests are more accurate than a drive-thru testing place. Physicians are very well informed and are able to answer any question you have. Front desk also very informative and helpful. Overall, great clinic!

Very disappointing experience from start to finish. This place is clearly understaffed, and…read moreunfortunately, the patients are the ones who suffer because of it. We called ahead for a simple sports physical and were told to come in. After waiting around an hour and a half, we were unable to get the physical completed. We were then told by the manager to return the next day and assured that it would be taken care of. We came back as instructed, only to experience another unnecessary wait. What really made the experience worse was the lack of professionalism and communication from the staff. At one point, the nurse addressed me by saying, "Hey, come here, come here," which I found extremely disrespectful and inappropriate. I understand that emergencies happen and that ERs can get busy, but this was a simple sports physical, and the entire process was unnecessarily difficult. If you value your time and expect professional customer service, I would recommend going somewhere else. Pay a little more and save yourself the frustration.

I had an amazing experience at Clinica Hispana Woodforest. The staff was very kind, patient, and…read morehelpful throughout my visit. The care was quick, efficient, and they made sure I understood everything before I left. The office was clean and well-organized, and felt very comfortable. Highly recommend!

Dissatisfied with their clear lack of care or respect for their own hours. I drove my mom here at…read more8am because for some odd reason the woman she spoke to last night said 8am-8pm hours of service and it's almost about to be 11am and still no one here to even open the clinic (the sign also says 10am-8pm not 8-8 as the woman who said this clearly didn't even know her own jobs hours)

Love their services quick for none emergency needs. Caring staff who gets the job done. Love that…read moreit's in the neighborhood without the wait! Takes all insurance too

terrible service rude staff didnt lose any weight and stuck to all parameters was ridiculed…read moreand chastised for not losing weight to the point that i left in tears

I had the best ER experience of my life today. From the moment I walked in, they immediately took…read moreme back and got me into a room for my concerns. Every single staff member I encountered was friendly, compassionate, and professional. Having to go to the ER can be a traumatizing experience because you are already worried about what is going on with yourself. This ER made sure I was tended to with the utmost care and compassion, which made all the difference. Dr. Sherry and Nurse Jackie were absolutely incredible. They were attentive, patient, and never once dismissive of my worries. They took the time to really talk with me, understand my history, and explain everything thoroughly. That level of care and communication is rare and so appreciated. Even though The Heights Emergency Room is a stand-alone ER not tied to a big hospital network, they are impressively well equipped. Their rooms are spacious, comfortable, and as clean as any hospital ER I have ever seen. They also have the equipment to test for a wide range of issues on site, and my labs were drawn and processed right there with results coming back quickly. That kind of efficiency gave me real peace of mind. Since I was there most of the day, they even arranged Chick-fil-A for me, which was such a thoughtful and personal touch. It really made me feel cared for as a person, not just a patient. After a very negative past experience at another hospital, this visit was a complete 180. I will absolutely be coming back here for any and all emergency needs in the future. Hands down, this was the best ER experience I have ever had.

Great service. Attention to detail. Extremely professional…read morestaff. Very pleased with the service received.