Came here for food poisoning since all the urgent cares were closing soon or already closed. They…read morewere able to get me in right away not a super busy emergency center. Everyone that helped me here was super friendly. I posted a picture with all of their names. My RN Bill was amazing. You can tell that they really like what they do. Even the doctor had great bedside manner. Hopefully, I don't have to come here again or anytime soon, but if I do, I know exactly where to go lol thank you to the staff!

Excellent attention great staff . The loca is great and the area is beautiful. The staffs are…read moreamazing and super friendly and professional people.

Highly recommend! The establishment was clean. The medical staff provided excellent service. Betsy,…read moreTayla, and Chris were very accommodating, knowledgeable, and pleasant! Came in with a cut finger and was seen immediately. Since I was a cash patient, they helped weigh out options for the wound. Thank you again Betsy, Tayla, and Chris!

awful place pls don't come here! didn't get her name but one of the nurses/doctor was pressed…read morebecause i was referred to go to them from another clinic bc of a headache i was having from a dog hitting me on the face. like if you didn't think i need any tests done then you could've said it more nicely like my bad g for wasting your time, maybe she was pressed bc she knew they weren't gonna get any money for my case. she was all there hooting and hollering with her eyes almost bulging out of her face saying i just seemed scared like ho i've been working with dogs for 3 years like tf you mean i seemed scared?? yea probably cuz you was being all rude MAYBE THATS WHY I WAS SCARED ANYWAYS i fr just wanted to get a drs note like damn why is it so hard to just get that nowadays just bc i'm having a headache! only nice person there was the girl with pink glasses, girly run away from them while you can

Made an appointment online, filled out necessary paperwork online prior to arriving, came 5 minutes…read moreearly for additional paperwork, and was seen right at my assigned time. Very pleased with the primary physician and the front desk/nurse. Certainly deserve the high rating they rep. Great quality of care and efficiency. I recommend doing everything online prior to arriving because they allow you to choose your arrival time within minutes so there's no reason not to, and it makes everything easier for both parties.

Need to focus on the details. I found the sign in process a little wonky. Should consider giving…read morepatients an ipad versus trying type in a lot of information on a small phone screen. Care was fine, a bit of a wait. What was disappointing was the receptionist ask me about my pharmacy of choice and I specifically told the CVS on 20th in the Heights and gave her the address. She said that the one on Irvingdale in the sam zip as house, and I told her again that I did not care because it was further from my house and less desirable part of town. The prescription called in the Irvingdale location. Disappointing.

I wish I could give a 0 star. It gave my wife a wrong diagnosis! We did not see any doctor there,…read morebut just a nurse practitioner.

Horrible experience.. they failed to notify me that my daughter had a broken bone and not just a…read moresprain in her foot... four day delayed care until we called to check status.. and after we found out we were pretty upset. That they dropped the ball and didn't notify us.. we were told to go see a special.. couple days later. We spoke back with urgent care.. because we were upset. They stated that the previous person misinformed us... and our child was OK in a boot and the fractured heal. We disregarded what they said.. and went through and seeing the specialist.. the specialist put a cast on my daughter's leg. And said that she is to put absolutely no weight on her leg.... Next level urgent care.. really dropped the ball. And they don't care... Imran Shafi PA- c is the person that was referred to as doctor when he was around my child.. Shoeb Khalid is his supervising doctor.. which is not on site. But possibly available through phone call... I will be filing a complaint with the medical board as well..

Do not go here!! Terrible service!! I came in for service, was not feeling had fever for unknown…read morereason, the NP was trying to give me an IV but could not get in my arm, she was supposed to send script to pharm but never did. I had to call the next day to ask about it. The doctor on duty finally called it in, if I could give 0 stars I would. Unforgettable experience!!

If you're in the Heights, this is a great location!…read more You can book appointments (same day) online and fill out all the paperwork online. There was a visiting NP when I went in, very nice and great bedside manner. Overall, you're in and out quick with no hassle.

This is a reliable alternative to going to your primary GP and better on your wallet than an ER…read morevisit. I have for the last 10 years visited this location for the usual reasons ie bronchitis, food poisoning, etc and they're always helpful and prescriptions are shared with your pharmacy almost immediately. At one point, since I visited on a Sunday, they couldn't give me lab results until Monday but prescribed something in the interim. Lo and behold Monday morning, I received lab results, knew which prescription to pick up after the workday, and what to do with it and within a particular time duration. Glad this one is in a decent neighborhood but I do wish the parking situation was better.

Absolutely incredible staff, quick service. They assured me and my girlfriend about issues around a…read morerecent sprained ankle and were calm, confident, and easy to talk to / understand. She is also pregnant and they took the time to look up potential radiation exposure from the xray, got us to the front of the line, many awesome things. One of my best experiences in a hospital or care center. If I could give the staff 6 stars I would!

Excellent service. caring professionals. Fair prices. Had a problem about billing, but Bill G. went…read moreabove and beyond to make everything right. My highest compliments to a quality employee!

The space is super clean, the service is not rushed which is super appreciated. The doctor takes…read morehis time to figure out what is wrong and how to help. I will be coming here every time I don't feel well.

Very pleasant experience every time I come, super convenient near my neighborhood. Very convenient…read moreto go online and schedule an appointment makes the check in easier. Staff and doctors are always awesome and helpful when I'm not feeling well. I bring my children here sometimes for quick care when they're not feeling good. I paid out of pocket for the visit which was $180. They do accept most insurances you can check their website before hand. A very nice additive to the neighborhood would recommend for non Emergency things like sprains, common cold, flu, strep...etc.

I wish I could come here but I cannot endorse a business that will continue to charge your credit…read morecard without informing you and when your EOB is 0 ( I met my out-of-pocket max). Lengthy calls to billing & management to no avail. This is FRAUD (illegal) business practices. Sadly, this is not Memorial Hermann... I filed a complaint with the Dept of health & for some reason it's out of scope. They must know this. I am figuring out where else to file a complaint. I already got my money back from my CC company. But they then charged my card AGAIN. They charged my card TWICE even though I got my money back from Amex & submitted a letter from BCBS stating I owe nothing.. moreover they charged my card without even sending me a receipt or notifying me. I just saw it on my transaction history

Really easy and good experience at enTrust. The nurse who helped me was Archis and she was so calm…read moreand informative and patient. It made everything go really smooth. I appreciate the level of care here and how clean everything is. I will start coming here from now and bring my kids as well.

After a gym workout my 81 year old husband was having chest pains and a BP spike but we didn't want…read moreto deal with the Hospital ER (BIG mistake) We instead raced to the closest Urgent Care, enTrust 10 minutes before closing. The gals could not have been nicer and competent. However the doc, Doctor He got a little flustered that my husband was having a heart attack, due to his EKG. We could barely understand him as he was yelling for me to get him to the ER.....ASAP because he needed Nitroglycerine and their Nitroglycerine at the clinic was expired. He gave him an aspirin and said to get him an ambulance to closest ER ASAP. I drove him to the Memorial Herman ER and they said he was absolutely NOT having a heart attack as they looked at the EKG.

I'm incredibly grateful for the care I received at AFC Urgent Care…read more After being sick for several days with what started as a cold, I initially visited another urgent care clinic (a different company). I was diagnosed with a viral upper respiratory infection and was only advised to use over-the-counter remedies like Tylenol, throat spray, and Flonase. Unfortunately, my symptoms continued to worsen over the next few days. By the time I decided to go to AFC Urgent Care, my condition had progressed significantly. The congestion had moved into my chest, I was experiencing severe coughing fits that made it difficult to breathe deeply, my body was extremely achy and lethargic, and I had developed wheezing and what felt like bronchitis. From the moment I walked in, the team at AFC took my symptoms seriously and addressed every concern with care and urgency. Because my blood pressure was elevated, they even performed an EKG to rule out any heart issues. They also ordered a chest X-ray to make sure I didn't have pneumonia since my lungs sounded concerning and I was wheezing. They treated me immediately with a steroid shot in the office and sent me home with a comprehensive treatment plan that included a steroid pack, a Z-Pak antibiotic, an inhaler, and prescription cough syrup to help with the severe coughing and difficulty sleeping. What stood out most was how every single person I interacted with -- from the front desk staff to the nurse practitioner -- treated me with genuine compassion and professionalism. They listened, thoroughly assessed my condition, and made me feel truly cared for. I left feeling confident that my concerns had been taken seriously and that I was on the right path to recovery. Thanks to their prompt and thoughtful care, I'm now improving and finally on the mend. I've been to this AFC location several times over the years and have always had great experiences. I recently moved and tried a closer urgent care clinic, but after that experience I will gladly drive the extra 10 minutes to come back here. The level of care and attentiveness from this team is absolutely worth it. Thank you to the entire staff at AFC Urgent Care for the incredible work you do and for helping me feel better. Your dedication truly makes a difference.

Managed to tear something in my shoulder in my sleep so made an appointment online for first thing…read morein morning. Check in was easy and receptionist was friendly. Dr was knowledgeable and kind. Was able to get an X-ray to rule out anything broken plus a shot for inflammation and pain. Feeling much better today with script for rest of week. Was in and out in about an hour & half.