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    Pch Beauty Supply

    3.8 (19 reviews)

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    Product: It's a Wig! QWig L  Style: Medium Length w/Side Bangs Color: Dark Brown Ombré
    Yvette C.

    By the grace of God I had found this place off of Yelp! Long story short, I got a fucked up ass hair cut which then I had to buzz cut ALL of my hair to erase the mistake. Which has left me completely bald headed until my hair grows back. This is my first time EVER buying wigs so it was very uncomfortable/embarrassing experience. But everyone here made me feel really at ease about everything. The gentleman who had helped me was very friendly and patient with me while I picked out wigs to see and feel. This place is fucking awesome. I'll definitely will be back to buy more wings(especially since it'll be a while before my hair finally grows back! LOL)

    Unbelievable! How dare they call this a wig and sale it as such?

    This review doesn't deserve not one star. My family and I have been purchasing products from this beauty supply for over 15 years. However, I give them a call requesting a refund for a wig that cost $130.00. The problem is that the wig looks as if it was made in the dark, by a two year old. They refused to give me a refund. We drove from Irvine to Long Beach, just to get home and pull the wig out of the bag to see that the wig is incomplete. This is a true rip off! Don't shop here if you want to be treated as a valuable customer. PCH beauty should be ashamed!

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    9 months ago

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    7 years ago

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    8 years ago

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    11 years ago

    Great customer service. Excellent variety of supplies. Please update your hours of operation. Currently closed on Sundays.

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    Review Highlights - Pch Beauty Supply

    They even hire Black sales reps, which is wonderful.

    Mentioned in 2 reviews

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    Hair Gallery Beauty Supply - Hair Gallery Beauty Supply

    Hair Gallery Beauty Supply

    4.3(32 reviews)
    0.7 mi
    $

    Amazing service. I'm not sure of the young lady's name but…read moreshe appears to be either the owner or a manager but she always gives wonderful service. Thank you for meeting all my hair care supply needs. Blessings.

    When I usually come in there is a nice younger lady who is very accommodating and considerate. I'm…read moreunsure if the same person always opens but this day I decide to come in the morning and it's an older lady with glasses who was working. She was decent but didn't give the same generosity as the lady I usually see. I paid for my stuff and forgot gloves. I didn't have cash and already rang up my stuff. As she reached to grab me some cheap gloves that look like they use for their store she charges me $1.10 mind you there's a 75 cent fee. I was stuck starring at her and luckily the customer behind me said she would pay the $1.10 I understand business is business, but small interactions like this can still impact how customers perceive your store. Customer service goes a long way, and up until my interaction today, I genuinely believed that was something this store valued. I'd also appreciate it if Black customers were not automatically stereotyped as being rude, unruly, or lacking manners. We are not all the same. I come from a family of judges, doctors, and other professionals, and I personally have two degrees. Respect should be given to every customer equally.

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    Hair Gallery Beauty Supply - Relaxers , shampoos texturizers

    Relaxers , shampoos texturizers

    Hair Gallery Beauty Supply - Eye lashes

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    BYO Long Beach - Food containers

    BYO Long Beach

    4.4(29 reviews)
    1.5 mi
    $$

    I'm wondering if Kristen V considered that the shop owner could not have possibly known how long…read moreher commute to the store would take? This one's on you, Kristen. If you show up in the final minutes, you're taking a chance and you're no victim. Your 1-star rating, whining, and attempt to disparage a business that has faithfully served you for 6 years is selfish and destructive to a small business. Perhaps you should rethink the vindictive nature of your post and own your mistake.

    I've been coming to BYO for at least 6 years I think. I started at the one on Atlantic and once…read morethat closed moved to the one on 1st street. I refill many of my household products and personal items here. Some time last year I went in a Saturday about 4:45 and it was closed. They are scheduled to be open until 5:00. So today I called about 4:10 and confirmed with Julie that they would be open until 5:00 and she said yes. I arrived at 4:55 and the door was locked. I knocked thinking she would open as I knew she was still there. But no. While still outside I saw her leave. And did yell saying you said you would be open until 5:00. She did not care. Apparently they are doing so well that a customer that drives 45 minutes to give her our business is not interested. We will not be back. This is not the only refill place in the area but we thought, falsely, our business was appreciated.

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    BYO Long Beach - Zero waste home book

    Zero waste home book

    BYO Long Beach - Bathroom care products

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    Rooted

    Rooted

    4.1(9 reviews)
    2.6 mi

    I've visited this shop several times over the past three years, mostly to browse. It's a cute space…read morewith a good selection of home and personal care items. However, when I've gone in looking to purchase something specific, it hasn't been available -- even when I returned a week or two later. Yes, it's something they sell in store normally. The staff is generally helpful, though I did have an awkward experience at checkout. When I mentioned the weight of an item, the staff member questioned the accuracy several times. I wasn't sure if she was new or if there was some hesitation in trusting the information I provided. She said she was "just trying to make sure it was right," but it felt unnecessary and a bit uncomfortable. It might make more sense for staff to weigh items themselves to avoid situations like this. Overall, it's a pleasant store, but the inconsistent availability and that checkout experience make me unsure if I'll return.

    I came in looking for a neon pothos to add a trailing plant to my collection, but walked out with a…read morephilodendron Brazil. The reason why - and I have to point this out because the store is named Rooted - is most of the neon pothos did not look too healthy aside from one plant in a 6" pot (larger than what I was looking for). In fact, many of the plants were rather middling, with soil looking dry when most inventory are tropical houseplants. Was it the heat at the time I visited or negligence? I'm not sure, but even with seemingly fair prices as plant shops go (4" philodendron Brazil was $12), it's harder to buy a plant that looks sickly. In addition to plants, Rooted also carries housewares and refills for shampoo, body wash, etc. I can't speak to the prices because I have a similar store within walking distance that I typically bring my dispensers to.

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    Rooted
    Rooted - Look at the size of this staghorn fern!

    Look at the size of this staghorn fern!

    Rooted - These were the choices between 4" neon pothos

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    These were the choices between 4" neon pothos

    Pch Beauty Supply - cosmetics - Updated May 2026

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