You always get funny looks from the staff in the place the place seems empty all the time and when you ask for help the staff seem annoyed by your lack of knowledge of computers read more

If you need to buy computer gear in Ireland, you can't beat PC World. When traveling to and from Leixlip I often call into Liffey Valley and no trip is complete without a stop at PC World. No matter if I am there for something specific or not I always come out with my arms loaded. I like this location even more since it is conveniently located next to an Argos, so if you want to compare prices before you buy something you are sorted. read more

Waited for an hour to collect pre-ordered item. There was one customer in front of me so no idea why it took so long. The staff member just stood there waiting for something on her computer (for about 35 mins) not talking to the customer. Others left without collecting their items. At the normal tills it was taking about 5-6 mins for each customer to pay. Staff were whispering to each other but barely making eye contact with customers. When I finally got to the till it took 20 mins for them to take the cash out of my hand. Staff mumbled at me and I had to keep asking her to repeat what she had said. Would not recommend this shop read more

For repairs I highly DON'T recommend going to PC world if your PC is custom built. My PC was set on a reboot loop so I brought it in to see if they could find the problem. First and foremost they charged me 70 euro which I didn't mind paying if they we're able to fix it. They told me that they would run a diagnostic on it, which they did pretty fast compared to their normal time (5 days), Usually 2 weeks. They called me back to tell me that they weren't able to test it because it wouldn't post, so I presume they just tried turning it on and off and it won't turn on despite telling them it was on reboot loop. They told me to come pick it up since they won't send it away because it's a custom build. Which means I paid them 70 euro without them actually doing anything. They directed me to go to some other repair shops instead and they fixed it within 2 hours and only for 20 euro doing a simple ''diagnostic'' where my RAM only needed reseating. Long story short, I paid 70 euro to PC world to try pressing the power button on my computer without them properly taking a look. read more

Today we experienced the most shocking customer service from "Ger" (who cliamed to be the manager) from the PC World store in Liffey Valley. We went in to enquire about a PC we had put in for repair exactly 21 days ago that had failed after only 30days from purchase. We was told that they had 28 days till the deadline of all machines being repaired. We was told by the woman giving the information that we'd e lucky if we would even get it back then. So we asked her if there was anything we could do if that was the case, and she stated that it would be best to get a write off request authorised and replace the machine and she went off to speak to the other member of staff named "Ger", he then came over with an almighty attitude and chip on his shoulder(I point out we was extremely polite) and stated I quote his words "look we have 28 days I won't be authorising anything, quoted some consumer rights spill and I'm ending the discussion here. And walked away. There was three of us plus other customer just stood gobsmacked at the attitude and treatment we'd just received. Rather than argue we decided to leave than try and argue further. read more