Update: After I wrote that we never heard from them, they reached out to me via email asking what…read morethey could do. They reiterated their statement that they "have a signed Certificate of Completion and Satisfaction," a document we signed based on their false claim that the remaining odor was from our furniture and soft items, not the floor. They offered to "rectify the situation" by a) having us hire them to do more cleaning, b) having us hire them to remove the floors, or c) referring us to a cash buyer who would buy the home as is. I responded that this would not rectify the situation as a) we are not willing to pay for further services, b) they are not a flooring company with the tools and expertise to replace the floors, and c) we are not willing to sell our house at a loss. They did not respond further. While I appreciate that they reached out to me, the problem remains that we hired them and paid thousands of dollars for their services based on a claim they made that was untrue. Had they been honest, we likely would have hired a standard cleaning service with lower rates and replaced the floors without unnecessarily cleaning them first. Further update: Their comment is a downright lie. They e-mailed me, and I responded. There was no further communication.

Could not of asked for a better experience. As soon as I contacted Pat; the owner; he immediately…read moregot back to me and made himself available to come that very morning. Actually showed up a little early which made my morning. I hate the waiting game that usually happens with a service call. They were quick, efficient and knowledgeable. Came in with three huge blowers and industrial sized dehumidifier and saved my hardwoods after my bathroom flooded. Could not recommend them enough!!!

Overall great experience! I needed a sectional removed from my storage unit. They arrived within…read morethe agreed upon pickup window and completed the work within the pickup window as well. Provided great communication on the expected time of arrival, which was greatly appreciated.

I contacted Brian on Sunday night and he was able to schedule pickup for the next day. He…read morecommunicated well with updates and arrived when he said he would. Very friendly and polite and very reasonably priced for the service.

I reached out to David at Roland's Yard Rescue through Facebook regarding my severely overgrown…read morelandscape beds in front of my home. He responded back very quickly, came out to view my property and provided a more than fair estimate. I hired him on the spot and scheduled the service. David was very prompt on the day of service, took time to review exactly what I wanted done prior to starting and attacked the project. Several hours later I had cleaned out beds, trimmed up hedges and edging and an overall fresh start that made a huge difference in curb appeal for my home. I would recommend him a thousand times. You will not be disappointed.

David did a great job cleaning up the back yard. I would recommend him He was very professional, on…read moretime and did great work!

In 2024 this awesome, polite and savvy business man came and removed junk from my rental property…read more I had one thing left at the house and fit me to come from Kennesaw to Fairburn. Come 2026 and I needed him again. I didn't have an exact date or time so he was on standby for me. I called and he showed up with another well mannered young man within the hour. They removed all the junk and swept the house and garage. I was beyond grateful. I HIGHLY RECOMMEND "The Junk Wrangler's".

Have used James for home and business items to be removed. Always punctual and could not be more…read moreaccommodating.

These guys are the best!! Helped me move items from one residence to another and take other items…read moreto junk yard. Prompt, careful with your furniture and very conscientious. This is the third time I have hired them, they are my go to for any moving or removal of items. Highly recommend!! Deborah

The guys came out and removed my junk today. They were very friendly and did a great job. And the…read moreprice was very reasonable. I highly recommend them I will use again in the future if needed.

James and his team were very thorough, responsive, and efficient! James did an excellent job…read morewalking through our home, discussing our 'trouble' spots, and explaining our options. He also explained why areas look clean at first, but come back after a few days. If we weren't moving out of state, I would use him on a regular basis. We highly recommend Excellence Carpet Cleaning and Restoration Services!!

It amazes me how companies like this stay in business. I purchased a groupon and made an…read moreappointment two and a half weeks ahead of my appointment date. I called the night before to confirm the time of arrival. We just moved and our old townhouse needed to have the carpets cleaned per our rental agreement. James (the owner) said a technician would be there between 8 and 9. I waited patiently and when no one arrived by 9:15, I called to see where they were (sitting in a completely empty house isn't that much fun). James said the technician was 15-20 minutes away. I continued waiting because I needed my carpets cleaned to fulfill my rental obligation. I had two contractors coming to my new house at 10 AM so when no one arrived by 9:45 (45 minutes passed our appointment window). At 10 AM I called AGAIN (notice how they never once called me) and they said he was on his way and would be there in 15 minutes. I told him the door was unlocked and to go in and get started as I needed to work with people at my new house who were actually on time. When I was finally able to break free from the people at 10:30 I arrived to a note on the door saying "I waited for 20 minutes" which was completely impossible considering he was 15 minutes away at 10 AM. I called James again and he said he tried to call me (complete lie as I didn't have a single missed call or voicemail) and the technician couldn't enter the house without someone there. I asked him when they could get back out here because I needed the carpets cleaned in order to get my security deposit back and he said "I personally will come out tomorrow morning, 8 AM sharp." So this morning I went to the house, arrived at 7:55 because I thought, surely he will be punctual. James (the owner) was a no show. I called his phone three times, left a voicemail and never received a response. I called another carpet cleaner and THANKFULLY they were able to get here before my keys needed to be turned in this afternoon. The funniest part is, I just received a phone call from James saying "I'll be there in 30 minutes", what a joke.

I had the distinct pleasure of having Justin and Chris move my gear from storage to a newly rented…read morehouse in Big Canoe (BC). the move was intricate and complicated because the contents was actually going to two different locations within BC. Justin and Chris did a masterful job of planning, loading, and delivering everything with professionalism and care. I will definitely use them again!

JSO Logistics were great with our recent move from Georgia to Florida. Could not have asked for 2…read morebetter guys. Justin and David were on-time, professional and quick with both the load and unload. We were a little nervous with what the cost would ultimately be; however, it came to be a great price in the end and we would do it all over again. JSO and Justin and David made our move stressless and easy. This will most likely be our last move but would definitely call on JSO should we ever need to do it again. 100% recommend! Thanks so much JSO and Justin and David! - S and J

This was the best experience we have ever had with contractor. Excellent communication, fair price,…read morequick service and perfect results.

Had a great experience with CIS. Messaged Nick on Wednesday about replacing a damaged mailbox. He…read morewas extremely responsive replying almost right away. He said they would be out to replace it within 3 days, but came the very next day! Easy invoicing and payment option too. When so many services don't show up lately, it's great to find a company that responds and actually shows up even faster than you expected! Highly recommend!