Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

I've had the pleasure of doing business with crw multiple times…read more It is by far the most relaxing showroom that you can get when it comes to flooring, it doesn't feel like a dungeon when you walk in. They provide personalized service and you're dealing with real people- instead of whoever is on shift at the big box stores. I especially like the samples they have as well as their expertise. Highly recommended.

On April 15, I came into this store and placed a special order for tile. I was told by Tommy, whose…read morereal name is Haitham, that my order would arrive within five business days. After that time passed, I received another call saying the order still had not arrived. At that point, I requested to cancel the order and pick up my check because I could not continue waiting. Shortly after, Tommy (Haitham) contacted me again and promised he could get the order within 10 more days, so I agreed to continue waiting. After 22 total days of delays, excuses, and lack of communication, I became extremely frustrated. What disappointed me most was not just the delay itself, but how the situation was handled. After expressing my frustration through text messages, Tommy (Haitham), instead of having management or the owner professionally address the issue, involved people from my community who had absolutely nothing to do with this transaction. I started receiving calls regarding a private customer dispute. No business should allow an employee to involve outside individuals in a customer issue. That was extremely unprofessional and inappropriate. I later spoke with the owner, Simon, and explained the entire situation. At the beginning of the call, I even asked him what the company's mission was, and he stated that it was to make customers happy and satisfied. Unfortunately, I can honestly say I left this experience feeling neither happy nor satisfied. The delays already caused enough stress and financial loss due to rent and project setbacks, but the employee behavior and management's acceptance of it made the experience even worse. For the record, I never used disrespectful language toward Tommy (Haitham). I simply asked Tommy (Haitham) to stop contacting and harassing me, and I expressed how frustrating and exhausting this situation had become after weeks of delays and broken promises. I do not recommend this business based on my experience. Very disappointing overall.

I have never left a review on Yelp before, but ELEGANT FLOORING LLC deserves my review. I bought a…read morehouse, floors were old and awful. I had 2 weeks to be out of my old house, and into this one. I called several flooring companies for quotes. Most told me 2 to 3 months! When Melissa from ELEGANT FLOORING LLC came to give me a quote, they guaranteed me installation in 2 weeks. Not only that, the installation was free! I love this company!! ( and my new floors are beautiful!!!)

From the owner: Best family-owned business around! Don't settle for the hacks go with the professionals! Call now…read moreand get 20% off total price.

Wonderful employees and vast selection of flooring at a good price! Family owned business treats…read moreyou like family.

Westland Floor Covering is a wonderful local family owned business. We hired them to replace all…read moreof the floors in our house and they did a great job in the show room and with installation. In the show room we worked with Rich and he knew everything about the products and made us feel comfortable. He did not pressure us and made sure that we were selecting the best product that would work for us and our needs (which is unlike other larger companies in our area). Wonderful products and service. His son did the installation. We had a complicated project with nice hardwood laminate that was put into several rooms. First they had to tear out several different types of flooring and make sure all the rooms were all level. This was complicated because we had several years and layers of laminate from the previous homeowners. His team was on time, worked hard and in the end their work was beautiful! This is the best flooring company in the canton, Livonia, Plymouth and Westland area. You will get individual service because the people care about their customers and it is family owned. I will be using this company for all my flooring needs in the future as well!

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

My husband and I have been buying our flooring and carpeting from Independent Carpet One for 39…read moreyears. This is the most amazing business, and we wouldn't go anywhere else for our flooring and carpeting needs. They have the best prices and quality of any flooring company in the area, and their sales staff points us to exactly what we're looking for. The quality is also the best. I recently had to have two areas of damage repaired to laminate flooring in my home, and Carl sent two experts to evaluate the floor. I didn't think it was possible to repair the damage. But the contractors were able to remove the damaged planks and replace them with new ones that I had on hand from the original installation. You can't tell that a repair was done. The contractors were professional and so friendly. It was apparent that they loved doing their work. I highly recommend this flooring company.

Had a wonderful experience with Independent Carpet One- I had a custom made area rug which was…read morebound- and it turned out beautifully. Cameron was my salesman and advised me well and communicated perfectly as to status of completed rug. Will and Brian laid it down in the room, taking care with moving furniture. All in all- a great experience.

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

Professionalism, very respectful and prompt timing of project completion. I am so grateful to have…read morehired David we are very satisfied with his work! I will definitely rehire for additional home projects. Highly recommend Keen Woodwork to everyone!

David is wonderful. Shows up when he says he will. His work is flawless. I can't recommend him…read moreenough!!

I originally hired Renee, the contractor from Nation's best flooring company to do some work on my…read morehouse because I had previously hired her for my in-laws house and she did a substantial job even though the job took two months longer on the timeline then she quoted. In early March, I spoke with Renee about two small bathrooms needing makeovers and later we discussed interior doors being replaced and the basement ceiling painted. I was told that the bathrooms would be for sure be done in ten days. I told her we were having family in for funeral services and we needed to house people. We were assured the work would for sure be completed by April 12th. She insisted it would be different then the last timeline. It is now mid September -- and the project is still not completed. I took the month of August off from all of this so I could enjoy some summer instead of sitting home all day waiting to see if Nation's Best workers would show up. I told Renee a good start up date to finish the job was September third. Renee put me on the schedule for September third, sends me two or three confirmation emails so I think we are good to go but then September third comes and another no show day. Renee's excuse this time said was she was confused and forgot it was the long weekend. She was scheduled to come the week after Labor Day. So, needless to say I had just had it. I wanted this nightmare to be over. Now I had a list to have completed in order, starting with hooking up my bathroom sink. I also want the job to be scheduled for three consecutive days! Didn't think that too much to ask at this point! Renee's Nation's Best company never came back. The job is unfinished! They have removed all the trim off all of my interior doors and threw it in my front yard. My basement is one quarter painted as they started to paint but then just stopped. It's a mess everywhere. My bathtub does not hold water. Plumbers have tried to fix it three times but it still leaks. My bathroom sink is still not hooked up. I have not had a working bathroom sink since the project began in March!! The plumber she hired to carry in my vanity dropped it on my hardwood floor and dented the floor. The guy who did the bathroom tile work, left a two inch gap at the top of wall. When I spoke with Renee about his work she said she was trying out this new guy and was deciding whether she should hire him. Is that professional to send someone who does not know what they are doing to work on a client's house? It looks awful. Renee has given me nothing but the run around. I tried calling her many times. One time after being ghosted for several weeks, she answered! Renee said she didn't return my calls was because as she put it, "I had nothing to say!" She will not answer my phone calls again! I won't go further into the subpar work that was done at my house, I would just say that I would NOT ever use Nation's Best for anything at my house ever again. I certainly would not recommend Nation's Best for anyone to have any work to be completed. Take a look at the pictures of some of the work! I want to inform people of the experience I had so hopefully you will make a wiser contractor choice then I did! Beware before you hire this contractor!!

We got a quote from Renee, put down our deposit, then never saw the company again. First…read moreappointment -- we received a call from her requesting a reschedule due to her worker's son being "sick". Rescheduled appointment -- company was a no show. We made 5 calls using the company number over 4 days but could not leave a voicemail at any time, then I wrote an email to the email listed on her business card, even called twice and left messages on Renee's PERSONAL number. . . NO return calls or emails came from her. We've been ghosted. We are currently working with VISA to get our deposit back, having requested a fraud with VISA.