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Payan CPA

5.0 (3 reviews)
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Accountants

Audit and conflict resolution support

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AmeriTax

AmeriTax

(25 reviews)

Bluffview, North Dallas

I knew I needed help with my taxes this year. I'd moved, I'd had a regular job, but also a contract…read morejob - basically, I had no idea what I was doing when it came time to file. I'd researched some places on Yelp and called several "real" accountant firms, including the one that says they'll give you a free consultation, but they couldn't help me file my return on time ...or in one case, even bother return my call. They said they'd help me file an extension, but it was MARCH, yes, kind of late in the game, but early March and I still had over a month before taxes were due. I'd held off on calling Ameritax because I'd used places like H&R Block before and they were crazy expensive and you got charged for filing federal and then for state and then for filling in the interest you paid on your student loans and I didn't want to get gouged at a chain again. Finally I called just because I knew I needed help and they did have a good review, so I was hopeful that it would work out. Kevin did return my call and in a timely manner and we scheduled an appointment. They're even open on Saturdays, so it made it easy to find time. Kevin was great and very helpful. He didn't balk at the fact that I'd had several W2s with me plus a 1099 contract form. He didn't bat an eye at filing an out of state return. He also helped me write off moving expenses with relevant questions and student loan interest without any superficial charge. In addition, he was very fast and I was extremely happy with the results. I was afraid with the contract work, that I'd end up owing money this year, but it turns out that this wasn't the case. When all was said and done, I got a good return and I owed Ameritax no more than I expected to pay, although my service ran about twice as much as the normal tax prep cost because of the 1099. I told Kevin about the other tax places being unable to help me file on time and he couldn't believe it, which is funny, because I couldn't either. I'm glad that they were, though because I'm very happy with Kevin and Ameritax and with the level of service he provided. He's got one very loyal customer in the years to come.

Melody was fantastic! She handled everything with impressive professionalism, deep expertise, and a…read morewarm, personable manner that truly elevated the entire process. She was thorough, attentive, and made even the most complicated details easy to understand. We felt completely confident in her work and appreciated how effortlessly she guided us through each step. We couldn't be happier with the service we received and highly recommend her to anyone looking for a trustworthy, knowledgeable, and client‑focused tax professional.

Kedra A Flowers, CPA PC - Client Review

Kedra A Flowers, CPA PC

(4 reviews)

State Thomas, Uptown

Extremely knowledgable and I didn't feel rushed like I sometimes do with these big firms on…read morematters. Strongly recommended!

It is hard to find a great CPA/bookkeeper and I wish someone had warned me publicly about this…read morecompany when I was looking so I feel I need to write my experience. Do not hire Kedra as your CPA or Janet (who works for her) as your bookkeeper. I paid this firm over $10,000 for bookkeeping and tax-related services for my business, and I ended up having to catch and correct basic errors myself. I found wrong expense categories, personal accounts listed as business assets, retirement-plan money left on the balance sheet after it had already left the business, incorrect 1099s, and a serious 2024 tax-basis issue in work the firm prepared. When I asked them to explain the numbers they used and provide support for their own work, they would not clearly answer or back it up. They had all the documentation from me they would need to not make constant careless mistakes. I want to be very clear about one thing, because I expect they may respond by saying I was asking them to do historical work outside their scope. That is not true. I repeatedly told them I was not asking them to reconstruct old years or do a historical forensic project or even to explain anything to me that was not just about why they used the numbers they did. I was asking them to explain and support numbers their own firm used in 2024 work they prepared for me. That is very different. I tried to resolve this calmly and directly. Instead, I was talked over, dismissed, and even hung up on rather than given clear answers. Kedra often seemed too scattered or too busy to keep important facts, documents, and prior conversations straight, which made everything more confusing. What bothered me most was the lack of accountability. I caught error after error, and when I asked about them, they would change the item (proving I was correct that they were wrong) and never explain why it had been done that way in the first place even when I would ask where they were getting their data to keep making so many mistakes. These were not obscure issues. They were basic bookkeeping and compliance items, and they had the records needed to do them correctly. In my experience, this firm was unreliable, unprofessional, and not trustworthy with important financial work.

Kelly CPA - Founder, Marie V. Kelly

Kelly CPA

(8 reviews)

The last thing I have time for is to write this review, and the fact I am writing it at all should…read moretell you how I feel about this business. We run a small business and are expanding quickly. Our goal was to find an accounting firm in Dallas that understood our growth mindset and was entrepreneur-friendly. We wanted help with tax preparation and to make sure we were bookkeeping with best practices. It took months and countless unanswered emails to get anywhere with Kelly CPA accountants after the first in person meeting. Our intake form and answers provided were even lost by their office at one point. After calling and being blatantly ignored multiple times by the accountant their first assigned us, they finally assigned a new accountant a few weeks before the deadline to file. I asked multiple times over email and calls to meet in person to review our information since the firm lost our data. He ignored my requests for the in person meeting just like the previous accountant who was assigned. I have major issues with the way they bill. Part of it is my fault - make sure if you use them to get their fees agreed to in writing. They claim they discussed this in person at our first meeting, but we don't have this written down nor do we remember for sure if it was agreed to many months ago. They don't include pricing in the engagement letter, which makes no sense to me. A simple google search shows this business charges 2-3x the average market price for tax returns - definitely worth knowing before signing an engagement letter. Finally, after requesting a sit-down with their bookkeepers to review best practices and being ignored on that, it was clear they weren't a firm that truly cares about supporting small businesses. They have done a great job with their marketing and the millennial friendly office space - but these things definitely duped me.

Not a good experience for me. Only used them for one year, got passed around to a couple of CPAs,…read moredid not seem to be a very organized or efficient. Was asked multiple times for docs that they already had. Nice people when you're there in person but pretty clearly a poorly run shop. Better than a hot beer, but would not recommend using this company.

Payan CPA - accountants - Updated October 2026

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