As a new client, I had a 60 min massage by Alison..she was extremely friendly and listened to my…read moreailments so she could tailor her technique to help relieve some pain. I booked a foot massage for the next day and can't wait to book her again for another full body massage. She is now my "go to " person for services. The front desk was also very pleasant and helpful.

This place is suppper cute! I also had an amazing experience here! I was greeted and welcomed as…read moresoon as I arrived and I noticed all my favorite brands of beauty and hair care gorgeously displayed as I walked in. Jenna, my friendly esthetician was also very prompt to see me and brought me to a clean and cozy room for my hair removal. She used sugaring technique, which for those who might not be familiar, is very difficult and if done incorrectly can be a not so pleasant experience. However, in my 10 years of waxing I can say this was in my top 3 greatest experiences. Jenna was friendly, welcoming and also extremely skilled in her technique. It was not only painless and quick, she got every last hair! I was seriously telling her I loved her! Haha trust me if you wax you understand. Anyways this place is wonderful and I totally recommend it! Thanks again Jenna - I will 100% be back!

Eldora is super nice and very professional! The space was super clean and well organized. She also…read morehas tons of services and a very fair price!

From the owner: I use organic natural products to remove unwanted hair. read more

On time. Listened to what I was looking for. Well explained the difference procedures. Very…read moreinviting clean environment!

My lips turned out lumpy and uneven from my injections. I asked during my appointment if the large…read morenoticeable lump would go down and was told it would. 2 weeks later (after letting the swelling go down and it still being very noticeable), I called to see if I could have them corrected only to be told that I could and it wouldn't cost me extra, then calling back 20 minutes later to confirm the appointment and being told it would cost me $385 to have them fixed. When I said I didn't think that was fair because I wouldn't be getting more added if it wasn't for the fact that they're terribly uneven, I was then told I had to come in almost 2 weeks later (so I have to continue to walk around like this) and they could "only tell me at the appointment if it would cost me the $385". Not happy about this. Update: After posting this review, I got a call almost immediately offering to "fix it". I went back for another appointment and had an injection to dissolve the lump and was given another syringe "for free" to even them out/make up for the syringe I paid for being dissolved. I did not have the entire syringe injected at the appointment and was told it was being kept for me to have injected at a later date. I waited another month and the lump was still there so I called and made another appointment to have the rest of the lump dissolved and the rest of the remaining syringe injected, and also mentioned purchasing another syringe as well. When I got in the chair for this appointment, I was told by the nurse she "did not want to inject me with filler any more because I did not update my review to say the problem was fixed" to which I replied it was not fixed. She then proceeded to argue with me saying that they were nice enough to give me another syringe "for free" (even though they also dissolved a good portion of the syringe I paid for and then refused to inject the rest of the one they "gave me"). She ended up only dissolving more of the lump and I left. I will not be back here and will be glad to pay another medical spa for fillers who will do it correctly from the beginning and will not blame their customers for their errors or badmouth you when you come back for correction. I will also be telling all of my friends & family of my experience and will be following up with the Better Business Bureau. Spend the extra money and go elsewhere!!!

They were very nice and friendly and I really enjoyed it and I would recommend them I will be back…read moreagain

I am from California and was visiting family in Michigan. I was referred by Sierra Watkins to…read moreSerenity. Sierra booked me a Deep Tissue massage with one of the massage therapist. It was exhilarating to say the least. Amazing massage. I was extremely satisfied. I plan to book a hair make over with Sierra on my next trip in October since she came highly recommended as well. Can't wait to see what she has in store for me. I highly recommend this Serenity Spa and Salon.

I have been going to the Avenue Hair Studio and Spa since it opened over 10 years ago. I have…read morealways been extremely happy with my experiences here! It's a little expensive, but with all the services and pampering they provide it is SO worth it! Hair services: Fully loaded color bar, including magazines and candy while you wait for your hair color to set. You receive a scalp massage (heavenly) while getting shampooed, along with a hot, steamy face towel. Afterwards, dip your hands in paraffin wax and receive a hand massage when the wax is removed. Last time I went they offered your choice of a make-up tutorial, which was awesome! All in all, I have always been happy when leaving!

My first experience here was for an updo and unfortnatly it was so bad I had to take it out when I…read moregot home - it was clear that this girl had no experience with updos and I do not think they should have allowed her to try on me, a paying customer. My second expierence was coming in for a manicure and the person could not do french tips, I have never encountered that before because it seems like a very basic "design". My third and final experience was recently when I was given a gift card for a mani/pedi/massage and I was not interested in the massage as I do not like them, but it was a gift, so I asked if I could use the remainer of the balance after covering the mani/pedi on a different service and they said no. So that is why I am leaving this review because that is poor customer service. I have not left a bad review prior even with my bad experiences because the staff has always been SO nice. But this time it was not a great experience due to customer service. Additionally, my GEL manicure started chipping in TWO days, whereas I have gone other places where it has lasted me 4 weeks. So I believe they are either not training their staff well, or they don't use quality products. Which for how expensive it is there, they should be doing both of those things. I would not recommend going here, unless you are in a pinch. Still leaving two stars because the girls who have given my services have been very nice and I think that is worth mentioning.

I called in as a new customer and was just trying to see if they're accepting new patients. I was…read moregreeted by the RUDEST receptionist that I've ever had the displeasure of speaking to. I was being very polite and to the point and she treated me like I was her mortal enemy. She wouldn't even let me speak one sentence without abruptly cutting me off in a very rude and offensive tone of voice. I can't believe that anybody would actually pay her to be the voice of their company. I wouldn't hire her if she paid me. I mean, wow, that was just a whole new level of terrible customer service... very unimpressed by whoever is the office manager since they enable her to treat people that way!

Worst doctor's office experience ever! The wait times are way too long, they over schedule, the…read moredoctor seems to not care about her patients time at all like hers is more important, she shows up late in the morning and doesn't start right after lunch she makes us wait till like 2pm to see us, the staff are somewhat nice but don't get use to them its always someone new she goes through employees like candy. She fired 3 of the best works one because they were not treating covid like its serious and one because she was going on maternity leave they were excellent workers one of the reasons I tolerated going there but now ill be going to the new dermatology office in Saginaw H2 dermatology they are way better all around the 3rd employee works there the cosmetic lady. If your smart you would go to the new dermatology office instead of this horrible place.

I have been going here for about 2 years now and I wouldn't imagine going anywhere else. I have…read morebeen getting heavy bleached highlights in my hair every time I go, and it is pretty cheap compared to any other local salon. All of the stylists are awesome and super friendly and willing to help with anything you need. I am so excited to have these ladies help me on my wedding day with hair and makeup. They are usually really good with getting you in for anything you may need the same week you call. One of the stylists, Kelsey, just bought the salon and will be taking over the salon from Darlene, I cannot say enough good about this little salon as it is one in a million!

Employees were rude was told I was put on hold was not in fact put on hold and I heard them mocking…read moreme I went through with my appointment and was cancelled on twice by kelsie unprofessional!