Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

I tried this new tax service and really happy with the service, knowledge and turn around time. I…read morewould recommend them to others.

Helped me get caught back up on my taxes, and went above and beyond to help this Vet take a…read morestressful situation and turn it into a completly positive one. Don't hesitate to work with this company for your tax/acct needs if you want a truly amazing experience! THANK YOU GRAY TREE BUS. SVC!

this was my first time visiting this location to the file my year-end taxes , and i found the staff…read moreto be extremely thorough and attentive, i was very pleased with the service , and i look forward to returning next year to file my taxes here again norris is an excellent tax preparer thank you

Norris has been doing my mom's taxes for many years. We can always count on Norris to complete her…read moretaxes quickly and accurately. He is well versed in the tax laws and he always communicates any changes that affect my mom in a way she understands . His communication is top notch and very much appreciated. Thank you!

They filed our taxes for us and according to their filing we were supposed to be getting a return…read moreof $5,000. We just received a letter from the IRS over the weekend indicating not only are we not getting a refund, but we actually owe $400. To add insult to injury, they were closed yesterday and then closed again today so we can't talk to someone and ask how they were so far off. If they rectify this for us in some way I will update my review, but when we filed our own taxes many many years we NEVER got it wrong. Not sure how we paid these people $700 and this is the end result? Update: I tracked down their hours and it seems they're not closed, but their hours are only 9 am - 12 pm every day. I'm a teacher (teaching summer school) so I can't call them to discuss this. We uploaded the letter from the IRS into the portal over the weekend and haven't heard back.

Really impressed with their service. Just moved to AZ in 2024 and used these guys for the first…read moretime - Wonderful Experience - highly recommend. Communicate very well, very simple process and fair rates. Will be a return customer.

I have had a wonderful experience working with Mark Brooks at Johnson CPA. He is approachable,…read moredependable, and extremely knowledgeable. What I appreciate most is that Mark takes the time to understand my business, patiently answers my questions, and explains everything in a way that is easy to understand. I always feel confident that he is looking out for my best interests and helping me make informed decisions. Mark provides the kind of personal service that is difficult to find, and I would gladly recommend him to other business owners.

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!

Very friendly and efficient, with a great deal of tax knowledge. Easy to work with! I thought they…read morewere v fast, a big relief!

Would not be a good idea to put your money with this outfit. I put a considerable chunk into a fund…read morethat Jeff Vogan represented as an Investments averaging 8 to 9% per annum. After 3 years my account has only averaged 3.1% per annum. I can't pull my money out without a severe penalty because he put it in an annuity. The Dow and S&P 500 have been up over 33%and the NASDAQ over 100% the last 3 years. He states he doesn't charge commissions however he gets paid exorbitant upfront fees by Nationwide the annuity company which is why they have such an absorbance early withdrawal penalty. You are better off throwing darts and to hire Jeff Vogan.

Sandy was amazing. I always get overwhelmed and stressed during tax season; but she made everything…read morepainless and so simple and was a pleasure to speak with too! Good customer service is not very common these days but Sandy and the whole staff was amazing to be around.

I filed with H&R Block in this location last year, so I reached out to the tax pro we had but he…read morewas unresponsive to my communication. I decided to switch to Virginia Abrigo. I was referred to her by a friend and it just so happens that she works in the same office as my previous tax pro. Best decision!! We worked on my taxes remotely, it was so convenient! She was very accommodating and caring. She made the whole process smooth and easy. I would recommend Virginia to anyone I know. Please note: Prior to me talking to Virginia, I took it upon myself to get everything ready for her to avoid back and forth and to avoid delay. I used My Block app to upload all my documents and we both communicated with each other timely. This for sure made things go smoothly. So I recommend doing your part as well. :) Would recommend Virginia Abrigo 10/10. THANK YOU, VIRGINIA!

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Called and received their answering machine. Left a message for a return call and never received a…read morecall back.