My dog was damp when I picked her up but didn't smell like she was shampooed. The bulky hair on…read moreher ears n elbows was not thinned out. Sh did trim her nails and so the three stars.

Knots & Naps is a 1st Class operation. Owner Luann takes great pride in her work & her results are…read moresuperb. We started with Luann when our regular groomer was ill. Our Golden Doodle was matted & overdue for an intense grooming. Luann did an awsome job and we are continuing to be extremly satisfied customers. Our Golden Doodle looks Great and is always Happy & Energized after her visit!!

Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Annie has been grooming our cat Libby for almost 2 years. We use her mobile grooming service. She…read morecomes to our home in East Aurora (at the scheduled time) and grooms Libby in the style we request. She is very gentle with Libby and does a great job cleaning up the fur afterward. We highly recommend her.

Kathy working the front desk when I came in wrong time for grooming. It usually takes a couple of…read moredays to get another appointment. I felt bad for missing appoiintment​. Kathy went to work on her computer to see if she could arrange earliest appointment. She found an opening next day and made me feel special. Autumn was Scouts groomer. I told her her had knots by ears. She said she could fix that. She also listened to my requests, long ears, flag tail! She did a beautiful job! He looks so fancy and handsome! I am telling you, these girls are the best! Try them out! Price was very reasonable!

We have been to both locations of Dog Days of Buffalo and they're equally great. Daycare. Grooming…read more Classes. 1. Doggie day care is wonderful; our dog has come home so happy and tired! Yep, a good dog is a tired dog. Pretty much lasts the next day too. 2. Same for grooming, we always have a great grooming experience; happy pup after a bath and hairdo, looking fresh and smart. 3. And - yes, there's more - training classes! We went to school for puppy kindergarten and beyond. Good focus! Good watch. Yes! Trained professionals are your guides, you can do this. Don't hesitate to send your beloved ones to DDB for daycare, grooming or classes to learn how to fit your dog into your family and life. Follow them on instagram for a peek into all the Dog Days of Buffalo daily activities.

We have been coming to Dog Days of Buffalo for various reasons for a while now. They have an…read moreamazing facility! It's clean and fresh smelling with the best doggie day carers around. When you enter, there are two big screen TVs so you can see your pet on one of them. Our Maisie had a blast going to "school" for half-days when it was winter and she needed to run around more than in our house. When we would pick her up, they'd announce, "I need Teeny Maisie from Small Dogs" and we could see all the small dogs run for the exit with JUST Maisie being brought to us! The dogs are SO SO happy. And a GOOD dog is a TIRED dog. We had Janelle for a couple of training classes, and she knows her stuff. We got excellent training and tips from Janelle - she was authoritarian and organized, and gave individual attention as needed. Highly recommend! Lastly, yes, there's more, we have had wonderful grooming done at DDB. Always a great job on grooming, very happy. This is a great business and we will continue to support them.

I am extremely disappointed and upset with my experience at this grooming facility. After what…read morehappened to my dog, I will never bring her back, and I strongly encourage other pet owners to thoroughly check their pets after every grooming appointment. My dog was groomed by Carly on Saturday, 9/19/26. During the grooming, the hair between my dog's toes was cut, and her skin was clipped in at least two areas. The attached picture clearly shows the injuries and blood. What is even more upsetting than the accident itself is how the situation was handled afterward. Accidents can happen, and I am a very understanding person. What I expect, however, is honesty, accountability, and communication. I was not informed that my dog's skin had been cut. Had Carly or the staff told me immediately, I could have started treating the affected areas much sooner. Instead, I had to email the clinic on Sunday 9/20/26 evening to request an appointment with the veterinarian because I was concerned about the injuries. I was advised to apply ointment until she could be seen. Unfortunately, the earliest appointment I could get with the actual veterinarian was 10/5/26. My dog was able to go in and see a technician on 9/21/26 for other services, but I still had to wait to have the veterinarian properly evaluate the injuries. I also contacted Chelsie, the store manager, about what happened. Rather than receiving an apology and accountability, I felt that she was defensive and more focused on defending her staff. I was also told that my dog's allergies were to blame. Regardless of whether my dog has allergies, that does not explain away the fact that her skin was visibly clipped and bleeding. If my dog's skin was accidentally cut during grooming, I should have been informed immediately. Unfortunately, this was not my first frustrating experience with this location. We had just moved to Buffalo from Derby and brought our dog there for her first appointment on 8/1/26. At that appointment, I asked to schedule her next grooming six weeks later. Leo, the staff member I dealt with on 8/1, told me that he scheduled her for 9/12/26. When we expected to bring her in, my dog was not on the schedule. I was then given the impression that someone else had forgotten to put her appointment on the calendar, even though Leo was the person who had scheduled it with me. As a result, we had to wait another week and didn't get her back on the schedule until 9/19/26. After everything that has happened, the lack of accountability and communication has completely destroyed my trust in this business. The grooming accident itself could have been an unfortunate mistake. The way it was handled is what I find unacceptable. If Carly accidentally clipped my dog's skin, I should have been told the same day. Instead, I discovered the injury afterward and had to take the initiative to contact the clinic myself. I will never take my dog back to this location. I strongly recommend that every pet owner carefully inspect their dog's entire body--including between the toes--after leaving any grooming facility. Do not assume that you will be informed if something goes wrong. My dog's safety and well-being come first, and based on my experience, I no longer have confidence in this facility.

THANK YOU! Thank you Mellow Vibes…read more We were referred here by a friend of ours who had a dog with aggression issues so we saw first hand what Mellow Vibes could do! Our dog, unlike most the dogs that I've seen in the reviews, is on the other end of the spectrum. Kaia is a 5, almost 6, year old husky/shepherd mix who has anxiety and fear and had zero socialization with the outside world and people. We adopted her at 4 years old and at that point, she was terrified of people and the world. Zero aggression, terrified of the world and a consistent flight risk. She would shut down when she saw people. If she could, she would make herself disappear from the world. Cowering, shaking, bolting, tail permanently tucked. Anything to get away. She couldn't function. We were having trouble bonding with her in the full year we had her because she was just so scared. Walks with her were full of dragging and bolting. She's pulled myself and my boyfriend over before when she was in a panic. She was incredibly stubborn with her commands. We eventually bit the bullet and contacted Mellow Vibes. They were the first trainer (and people in general) we talked to that did not judge what we did. The amount of times we heard from other trainers and people that we should not do this or that with our dog out of our desperation to build a bond with her (like letting her sleep on the bed with us or on furniture). They were the first trainers that understood where we came from and why we let her get away with certain things. We didn't feel judged for the first time or like we were being scolded. Instead, we got understanding and compassion. Paul spent 6 weeks with her. Let me tell you this, the amount of care and time he spent with her is astounding. Our dog was scared of EVERYONE but especially men, children and the elderly. Yet somehow, on our first meeting with Paul, she was calm. Paul kept us updated with her progress, pictures, videos, answering any of our questions or concerns. When it was finally time to pick her up, Paul trained us on his techniques of dealing with our dog's issues. We were met with a dog that listened to commands and when we did our walk with Paul, holy moly we were able to walk through the busy busy streets of downtown. Later that day, we were able to walk her through a busy park with so many screaming kids. We. Could. Never. Do. That. Before. EVER. She seemed to adore Paul, always looking back at him for reassurance and a bit of confidence. I almost felt bad taking her home haha. You could tell she was at ease with him and she was WELL LOVED in her time there. YOU DO NOT HELP A DOG LIKE OURS BY "BREAKING THEIR SPIRIT" OR ABUSING THEM. Now, I don't think our dog will ever be a people dog but we were taught how to manage her issues and she, herself, was slowly learning that people, objects, etc would not hurt her. At home now, she is generally a happier dog. More smiles, more tail wags, more following us around (she never wagged her tail or followed us around like this before). Mellow Vibes truly has helped her come out of her shell. They continue to follow up with us with messages, phone calls for more tips or to answer any of our questions. The rest is now up to us to keep up with the training and to continue to develop our relationship with her. You do not rehabilitate a dog like ours with anything but love, patience (oh so much patience) and compassion.

Very happy with how they handle the training and how good they are to take extra time and explain…read morethings. You can tell this is a generational skill set because of how easy and instinctual the dog training is for them. I'm a contractor and I'm passionate about what I do and I can see the passion and effort that comes from how they conduct their services. Most importantly, they're trustworthy and they care. These are people that know what they're doing and they're easy to deal with. I had to do a lot of searching and researching before I settled on them because I have a dog with a lot of issues and I love her to death. I'm very happy I settled on them. It ended up being the right choice.