I've been taking my dog here for quite a while, they always do a great job. They are so flexible…read moreand always accommodate our needs with appointments.

Absolutely loved it! Recommended by my niece...she was right! Not only this ladies are really nice…read morebut you feel welcomed and such a great vibe, the shop is so clean. They are really professional and explained me the best way to keep up with my pet's coat. They truly care about their customers. We will always bring her here.

Wendy did an awesome job grooming our two big Bernedoodles! The pups have never looked better and…read moreare so happy with their summer haircuts!

I have an anxious, senior dog who hates getting groomed. Pet Wants has been a game changer for us…read moreand him! I love that they only groom one dog at a time. Their groomer is extremely caring and does a fabulous job!

Exotic vets are hard to find and good ones even more so. IPAH is a very nice clinic with great…read morestaff. Dr. Ernsting was great and treated a sick snake including probing to confirm HE was actually a SHE on World Snake Day coincidentally! Highly recommend!

Started here because I had a bunny. They were the only vet in the area that had a vet familiar…read morewith rabbits. The vet took great care of my rabbit! Continued with them with my two new dogs. (Sadly my bunny bounced away when he was 12) At times the front desk is a bit chaotic, but they almost always are on time for the appointment. Somehow they do this without feeling like me and the pets are being rushed through the exam. They always answer all my MANY questions! All the docs are great, but if you are an early riser---I am so not---Then you must book with the big bald guy!! He's amazing!!!! So caring and FUNNY!

My primary veterinarian discovered that my dog had a cracked canine during a routine exam. She…read morethought he possibly had an exposed nerve too so she recommended that he have an x-ray. She was certain my dog would probably need dental surgery and told me this would be the case. She stated that she wasn't comfortable performing dental repairs so she referred me to a nearby veterinarian for x-rays and treatment. I'm not one to go with the first option given to me. I prefer to do my own research and base my decisions on factual evidence from varied sources. I did a google search for local vets that specialize in canine dentistry. The American Veterinarian Dentistry College (AVDC) website contains a list of every dental professional in the U.S. Turns out there are only 6 certified dental professionals in the entire state. There are two in the Chicago metropolitan area. Initially I planned to take my dog to MedVet Chicago on Clybourn but the multiple negative online reviews made me uncomfortable. In my experience people typically don't write bad reviews unless they have good reason. I'd also called MedVet and was told that they wouldn't be able to get me in for a consultation for at least two weeks. My dog would have to wait an additional week or two to have surgery if it was indeed deemed necessary. I didn't want my dog to suffer any longer so I decided to call River Heights. I called to make an appointment and spoke with one of the vet techs named Megan. She was absolutely wonderful. I explained my situation and she spent 25 minutes on the phone with me answering my questions and explaining all the options in great detail. She was pleasant, warm and thorough . I told her I'd be coming from Chicago so she scheduled my initial consultation with Dr. Sasser and the subsequent surgery on the same day. After speaking with Megan, I knew I'd found the right place for my dog to have his surgery. I called on a Friday evening and was able to get an appointment for the following Tuesday morning. I arrived for my appointment on time and was seen shortly thereafter. We were set up in a room and the vet tech, Arianna, gathered my dog's medical history. She was just as thorough and warm as Meghan. Dr. Sasser came in and conducted a brief examination of my dog. She went over our options and explained the complex medical procedures using photos, diagrams and canine dental models. Since she hadn't done an x-ray beforehand Dr. Sasser wasn't 100% sure of what she'd encounter so it was decided that she'd call me after my dog was under anesthesia to let me know what she'd found. I made the choice to save any damaged teeth (root canal) and cap them for protection. Dr. Sasser called after my dog had been anesthetized to say that my dog had two broken teeth and that they both were infected. I told her to go ahead with the original plan we'd discussed. She stated she'd call when she had another update when there was one. After 4-5 hours we finally made it back to the office. My dog's surgery thankfully went well. Arianna, the vet tech we'd been working with, came in to give us a detailed account of what happened during the procedure. She showed us before and after photographs that depicted the injuries and repairs. She showed us exactly where the injuries were & how Dr. Sasser fixed them. She detailed how we should care for my dog post surgery & the steps we should take going forward to avoid future fractures. I found Dr. Sasser to be confident, knowledgable and affable. Since we didn't have an initial consultation prior to the day the surgery was performed we didn't receive an estimate of the costs. We asked for one that morning but never received it despite being told that we'd get one. We assumed that the fees would run us about $2000 on the high end. It turns out we GROSSLY underestimated the cost as the bill ended up being a whopping $3600!! Talk about being hit by a boulder.... It wasn't exactly welcome news but it was necessary for my dog's health so that's all that matters. My dog is my baby so providing him with the best care is my top priority. River Heights is an expansive state of the art facility. The decor and well manicured grounds are beautiful. There are ample sitting areas in the reception area that are spacious and comfortable. There's also a mini fridge stocked with bottled water and snacks (i.e. pretzels) offered free of charge to waiting clients. The drive took just under an hour from Chicago. There are plenty of stores and restaurants in the area if you have hang out while your pet is undergoing treatment. We had breakfast, went shopping and had pedicures. My experience with River Heights was wonderful from beginning to end. I can't say enough about the entire staff. They were helpful, engaging and professional. They all seemed to really care about my dog's welfare AND the high level of care they were offering us which was really refreshing. If I could give them more than five stars I would.

Very kind staff, good hours(they're open later than most vets), they have decent prices and don't…read morepush unnecessary vaccinations on you or your pet. I have taken my dog and cat. Got a last minute apt for my cat online when I noticed she was bleeding from a bump- got in next day and did the apt online. Will definitely be back.

Joanne has been amazing with my miniature dachshund. You can tell she cares about the wellbeing of…read morethe animals and really spends the time to get things right. I am so glad I came upon her, and I will be returning to her for all my dog grooming needs.

I was referred to John and Joanne by a close friend. They have gone above and beyond my…read moreexpectations for the past 5-6 years. They took the time to slowly introduce our then puppy to grooming. Now, I have a grown dog who absolutely LOVES going to visit her groomer friends! Thank you J & J, you know how much Bacca loves you both!

everyone was very compassionate and help me through the process of putting my cat down. They were…read morevery professional and took great care of my cat up until the end. To my surprise a week later I get a card in the mail from them signed by all the employees. it was a heartfelt card and meant a lot to me. Very classy place with very caring people!

I'm very shocked that the average rating of this place is so low. This is a great option to take…read moreyour fur baby to vs an emergency vet. They do not take appointments here so I highly recommend arriving first thing in the AM if you're able to. My husband and I took my 17 yr old pup in on a Saturday morning around 730am. We were 3rd in line to be seen and we saw the vet at 830am, which is 30 mins after she arrived. Dr. Amanda Mirabella was thorough and respectful of what services/treatment we were OK with and not OK with. The vet assistant was the absolute best. She was extremely patient and friendly with my guy (and us human parents too!). She made him feel very comfortable, especially given this was a high stress event for all of us. Prices are reasonable - A nearby emergency 24/7 vet would have cost us $280 just to be seen WITHOUT meds, any treatment, etc. At Naperville Animal Hospital the initial visit was $80 + treatment, meds, etc. We left paying $300 vs paying double, if not triple if we went elsewhere.

Gigi is wonderful. Only place I'd trust my dogs after my in home groomer retired. They don't use…read morecage dryers which have always made me nervous. My dog actually wags his tail when he arrives which never happens at a groomer where they dread going. Gigi has even pointed out medical issues my vet didn't catch. I was hesitant to give a glowing review because I don't want to lose appointment slots but they deserve it!

I just had a positive first time experience with this pet grooming salon…read more They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.

Marla (doggo) loves this place. It's the cutest shop and she does such a great job. The prices are…read moresuper reasonable for the amount of care that goes into each session. Bonus: the little bow tie or accessory at the end. Marla is clean, smells amazing, coat-looking lovely, snazzy with her bow-tie, and wore out

Dominique and her staff are awesome. Years ago my dog had a yeast infection in her ear, I kept…read morecleaning it and it just kept getting worse. When I took her to get groomed Dominique told me what to buy to get rid of it and it worked awesome. she also referred me to a great (and inexpensive) vet for a surgery my dog needed to have. The haircuts are always on point and she treats my dog as if she was her own. Definitely recommend!