Take actual accountability and do better for these babies. Crazy that 7 of the poor babies nails…read morewere quicked and yet, you still tried saying it's because they were too long. As if you didn't know to stop with the first one. Knowing you were hurting the dog.

Avoid this place at all costs, they are unprofessional and think they should take it upon…read morethemselves to make your dogs bleed just to get the nails shorter. Horrible customer service. The response to this review is disgusting.

Great atmosphere and excellent service. Pups love going there, which makes my life so much easier…read more Easy to schedule on app. The grooms and amazing as well. Friendly family owned local business who love their dogs and all the others.

Great place for grooming your pet, the environment is very soothing, almost like your pet is at…read morehome. Loving and caring groomer.

They always do a great job with my dog, but the 30% price increase that's upcoming is a bit steep…read more 5/9/26

Amazing as always. Never a worry as I know he is in capable hands! Marty is bringing in the New…read moreYear as a very handsome fella!

When I moved here from another state, I was referred here by a co-worker…read more My dog has always looked amazing and the quality of the work has been great. Today I dropped off my dog at 2:30 PM. I got a phone call at 4:57 saying he was ready to be picked up. At 5:30 I got a phone call and I said I was on my way. I asked what time do they close and she said they closed at 5PM. At 5:50 I got another phone call and I suggested that they should tell customers that they close at 5, and I didn't know they closed at 5. She said "not my fault" and HUNG UP. Almost 9 years of my business - gone. Their YELP page says they close at 6PM. So does their Facebook page. So yes, it IS your fault.

Took my Yorkie in to get his nails clipped last week and the young girl that took him in back cut…read moreway past the kwik and didn't even bother to let me know. The only reason I found out was because I bathed him the next day and noticed a way too short, stubby nail covered in Kwik Stop Powder. I get it, mistakes happen, but at least be a decent enough human being to let the pet owners know. Smfh

I have been using Wigglebutts for a few months now and am very pleased. My labradoodle is not a…read morefan of being bathed and groomed but the staff are very gentle with her. She gets a great haircut. Thank you, Karen!

I've now been patronising Wigglebutts for a few years in order to save my dog's neck (we suspected…read morethat he has a collapsed trachea--now confirmed by xray) but decided after the latest xray that it was not a good idea to even have him groomed, as I don't know if it will contribute to his very small airway being cut off. Instead of expressing even the least bit of comfort, or maybe ideas of how he can be groomed without touching his neck area, the owner (who has been grooming him every 6-8 weeks for the last couple years and her company groomed him during covid for two years), texted back nothing when I explained he's not doing well, and X-rays have confirmed that his breathing passage is the size of a straw, so now he's going on lifetime meds to try to keep the passageway from collapsing completely. All she did was text back, a day later, "confirmed, cancelled" WOW. I mean, I've been tipping her and paying her $130 for grooming Sammy a total of 4-5 years, tipping her $20-30 each time, and that's the response. I guess every dog and owner is no one to her. Tells me something about the caring inside her soul. I suppose she probably does not want the liability to trim him, but at least some words of comfort would have been business like and appropriate.

Party dog is a blessing and has made raising my golden retriever pup Chester a million times…read moreeasier!! Starting him at the daycare early helped him gain the confidence he needed to socialize with other dogs and people! He also gets to play a ton with all his new friends and comes home exhausted ready for bed every time! We love Party Dog!

Party Dog is a literal interpretation since my pup has such a great time when she's in their care…read more The facility is awesome but the care and attention they get is exceptional. I can't recommend them more!!!

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

From setting appointments, front desk receiving service, appointment reminders, grooming my…read moreshmedium dog, the whole team is great! I don't ask for perfection, I ask for service and kindness and they deliver. My first appointment I was nervous for my dog as he was nervous from a different groomer. Paws in time was great with communication and treatment. Thank you P.I.T. See you next visit.

From the story and documentation we are seeing over at NextDoor, I will never let my babies…read moreanywhere near Paws In Time West Chicago. Incompetent negligence killed a sweet fur baby. and anecdotal stories are being related over a long history of problems. https://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauledhttps://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauled