The ladies at Poochie are the absolute best. My dog Dex is very anxious and hates to get his nails…read moretrimmed, they are the only ones who manage to get him done. They are very patient and kind. highly recommend.

Honestly, I know this place sees hundreds of dogs but somehow they always seem so excited to see…read moremine. They are just adorable here. You can tell they truly love dogs & love serving them. It's just the sweetest in the world & they do an EXCELLENT job.

Take actual accountability and do better for these babies. Crazy that 7 of the poor babies nails…read morewere quicked and yet, you still tried saying it's because they were too long. As if you didn't know to stop with the first one. Knowing you were hurting the dog.

Avoid this place at all costs, they are unprofessional and think they should take it upon…read morethemselves to make your dogs bleed just to get the nails shorter. Horrible customer service. The response to this review is disgusting.

Great atmosphere and excellent service. Pups love going there, which makes my life so much easier…read more Easy to schedule on app. The grooms and amazing as well. Friendly family owned local business who love their dogs and all the others.

Great place for grooming your pet, the environment is very soothing, almost like your pet is at…read morehome. Loving and caring groomer.

I have two Shih Tzu's. Both were cut very well! They were even able to leave my one dog that has…read moreVERY long eyelashes, intact! Cost is a bit high. Not nuts, but on the high end. I did purchase two bones after paying for the cut, and tipping the groomer. There wasn't a discount on the bones.... That I did have a bit of an issue with. Should have been a BOGO, or at minimum the second one should have been half price. Overall, though. Good place to bring your dogs!

They always do a great job with my dog, but the 30% price increase that's upcoming is a bit steep…read more 5/9/26

We've taken our dog here a few times since it's very convenient to work and we've been very…read moreimpressed. I'm pretty skeptical as I've had some bad experiences at other groomers - including one that resulted in several vet visits - but this place is great, efficient and the groomers are very friendly. I would definitely recommend to others based on our experience.

When I moved here from another state, I was referred here by a co-worker…read more My dog has always looked amazing and the quality of the work has been great. Today I dropped off my dog at 2:30 PM. I got a phone call at 4:57 saying he was ready to be picked up. At 5:30 I got a phone call and I said I was on my way. I asked what time do they close and she said they closed at 5PM. At 5:50 I got another phone call and I suggested that they should tell customers that they close at 5, and I didn't know they closed at 5. She said "not my fault" and HUNG UP. Almost 9 years of my business - gone. Their YELP page says they close at 6PM. So does their Facebook page. So yes, it IS your fault.

I have been using Wigglebutts for a few months now and am very pleased. My labradoodle is not a…read morefan of being bathed and groomed but the staff are very gentle with her. She gets a great haircut. Thank you, Karen!

I've now been patronising Wigglebutts for a few years in order to save my dog's neck (we suspected…read morethat he has a collapsed trachea--now confirmed by xray) but decided after the latest xray that it was not a good idea to even have him groomed, as I don't know if it will contribute to his very small airway being cut off. Instead of expressing even the least bit of comfort, or maybe ideas of how he can be groomed without touching his neck area, the owner (who has been grooming him every 6-8 weeks for the last couple years and her company groomed him during covid for two years), texted back nothing when I explained he's not doing well, and X-rays have confirmed that his breathing passage is the size of a straw, so now he's going on lifetime meds to try to keep the passageway from collapsing completely. All she did was text back, a day later, "confirmed, cancelled" WOW. I mean, I've been tipping her and paying her $130 for grooming Sammy a total of 4-5 years, tipping her $20-30 each time, and that's the response. I guess every dog and owner is no one to her. Tells me something about the caring inside her soul. I suppose she probably does not want the liability to trim him, but at least some words of comfort would have been business like and appropriate.

Party dog is a blessing and has made raising my golden retriever pup Chester a million times…read moreeasier!! Starting him at the daycare early helped him gain the confidence he needed to socialize with other dogs and people! He also gets to play a ton with all his new friends and comes home exhausted ready for bed every time! We love Party Dog!

Party Dog is a literal interpretation since my pup has such a great time when she's in their care…read more The facility is awesome but the care and attention they get is exceptional. I can't recommend them more!!!

I'm just going to let the photos speak for themselves. Had an appt, they had to I guess cancel (idk…read morebecause I never heard back); made another appt, got the confirmations again, they never showed up today. I left a voicemail but never heard back. If you didn't want the business there's better ways than to just ghost customers. ‍ We wouldn't have taken it personally. It's the ghosting that's an issue. Seems like it's a common issue across the mobile pet grooming industry anymore. Extremely disappointed. For what it's worth, we were very pleased with their first two grooming sessions.

Not a Maltese cut!…read more Before booking, I asked multiple times for a groomer experienced with Maltese and a specific Maltese cut. I was told: "I've done plenty Maltese I've been grooming for 9 years." The first photo shows Baylin in her full coat before grooming. The others are Baylin the day she was groomed and weeks later, showing how poorly the cut growing out. I requested a proper Maltese shape, trimmed right off the floor with no straight lines. Baylin is only 3-4 pounds, so experience matters. The result was not a Maltese cut. I contacted the owner weeks later to give feedback only, not to request a refund. The responses were: * "You had no complaints when there this is days after the groom" * "Request the other groomer or go else where" * "Beth would be more then happy to service you" * "And I assume that's the day of your groom correct ?" * "Days after to complain makes 0 sense beth would be more then happy to service you eliza is no longer here." After that, communication stopped. This service cost $120 +$40 travel fee (not including tip). Posting for transparency.

From setting appointments, front desk receiving service, appointment reminders, grooming my…read moreshmedium dog, the whole team is great! I don't ask for perfection, I ask for service and kindness and they deliver. My first appointment I was nervous for my dog as he was nervous from a different groomer. Paws in time was great with communication and treatment. Thank you P.I.T. See you next visit.

From the story and documentation we are seeing over at NextDoor, I will never let my babies…read moreanywhere near Paws In Time West Chicago. Incompetent negligence killed a sweet fur baby. and anecdotal stories are being related over a long history of problems. https://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauledhttps://nextdoor.com/p/xrGqdyBtDhRW?view=detail&init_source=search&query=mauled

As i was checking out, i literally witnessed one of the groomers being sooooo rude to a poor dog…read morebecause the dog was moving. I wish i would've seen the owner of the dog to let them know their poor dog was treated poorly. Also, it's impossible to schedule appointments. Last time i took my dogs here they both got an ear infection too. Unprofessional business, i would not recommend.

Awesome grooming experience for my baby and she always looks great after. The staff is very nice,…read moreknowledgeable and kind. Highly recommend