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    Paws on Peaks

    5.0 (1 review)

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    6 years ago

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    Hustlin' Hounds

    Hustlin' Hounds

    (10 reviews)

    It pains me to leave this review as we had been very satisfied for many years. We started using…read moreHustlin' Hounds for pet (cat) sitting services based on a stellar review and recommendation from good friends. For a few years, everything was fine (but my mom also checked in regularly on the cats). My only "requirements" were to feed them wet food daily (and dispose of any uneaten wet food before adding new wet food) and make sure they had plenty of clean water, and refill dry food and water as needed. Everything would be set out - food, trash can (to dispose of the empty cans from wet food and any uneaten wet food) paper towels & carpet cleaner (for any messes), etc. My mom generally scooped litter boxes since they were in various places in the house. As I said, prior to our last vacation, all was OK for a service that I knew was more oriented to dogs. This last trip however I was very disappointed. Upon coming home, we discovered that wet food was not disposed of timely and had actually become moldy. This single occurrence has caused this review and as such, I will be finding a new service or person that is oriented to only caring for cats and their needs while we are away.

    Erin (company owner) is great and Heather, my dogwalker, is just fantastic! My dogs love the…read moremidday attention and we have zero concerns about giving her access to our disaster of a house. The company is insured and bonded. I would not be comfortable with some random person who put a couple of flyers up in coffee shops as a way to make extra money. Heather came by to meet the dogs, meet us, and get a key during the initial appointment. Thereafter, she just lets herself in and takes the dogs for a jaunt. My dogs have had - issues - of the intestinal variety and not even that scared her off! Heather administers midday medications as needed and I love getting the reports about how the dogs had a good time during the day. I mean, if I'm at work at least someone's having fun! The dogs are so much calmer when she has come by. This is a really fantastic service.

    Colorado State University Veterinary Teaching Hospital - Lupo struggling to breathe and hold himself up at the same time.

    Colorado State University Veterinary Teaching Hospital

    (121 reviews)

    I cannot express how deeply disappointed and heartbroken I am over my experience at CSU Veterinary…read moreTeaching Hospital. I brought my dog, Lupo, there during a medical emergency while we were traveling from North Carolina, and what followed was one of the most traumatic experiences of my life. We were already in a state of panic, far from home, trying to make the best decisions we could. Despite that, there was a profound lack of communication, compassion, and transparency throughout his care. We were never offered the option to stay in any rooms, just to rest for a little. Being 45 minutes away while our dog was critically ill created unnecessary distance during the most important moments of his life. The most devastating part is that we were only contacted when things had already taken a severe turn, and that call was not a supportive update, but a frantic, high-pressure conversation where I felt like I was being almost yelled at that he needed to be euthanized immediately. There was no sense of guidance, no compassion just urgency without support. We were not called earlier as he declined, and we were not given a real opportunity to come and be with him in time. Because of this, I lost the chance to have any meaningful final moments with my dog. By the time we were involved, he had been intubated. That was not what I wanted unless it was absolutely necessary as a life-saving measure, and it ultimately robbed me of being able to hold him, comfort him, or say goodbye in a way that had any meaning. That is something I will carry with me forever. When we last saw him, he was placed all the way at the bottom of a cage. It felt impersonal and distressing given how critical his condition was. There was no sense that comfort or dignity in his final moments was being prioritized. To make matters worse, a necropsy (autopsy) was performed without our explicit consent. This was incredibly upsetting and felt like a violation during an already devastating time. The lack of clear communication and consent around something so significant is completely unacceptable. After his passing, the handling of his remains and the lack of communication continued to cause harm. Because of delays and inability to reach anyone, his body was not released to the memorial service we had chosen in time for us to receive his ashes before our flight home. We were forced to extend our stay, rebook flights, and incur additional expenses... all while grieving the loss of our baby. I understand this is a teaching hospital and that not every case has a positive outcome. But communication, compassion, and respect for both the patient and their family should never be optional. At no point did I feel supported, informed, or prioritized as his owner. Lupo was my world. He deserved better. And no family should have to go through what we experienced here. There was no compassion in here. There was only a severe urgency to give us a large bill.

    I brought my cat in at 3:20pm on a tuesday. I am actively in the middle of packing and moving so i…read morecalled before at 3:00 and asked if they were busy and if i should take him to a different vet. They said that they were a little busy but if i brought him in, in the next 20 minutes it wouldn't take long. I got there, they took him back within 10 minutes and then i waited for 3 hours. No updates. Zero communication. I spoke to a man at the back desk and asked if it would be much longer and if i could go grab food really quickly. He said it'd probably be about an hour so i definitely had time to grab food. When i came back it was about 6:45, the back desk was closed so i went to ask reception how much longer it would be because i am in the middle of moving and if there was still a wait if i could leave and they could call me when they were done. They said no because i "haven't received a quote yet". i said okay how much longer will that be because i've already been here for almost four hours. they said probably another hour. I asked if i could just take my cat to a different vet because they were obviously too busy to see him, they said yes but they'd still have to charge me the full cost of the exam. I went back to the waiting room and i sat there for another hour and a half. At this point it was 8:30pm. i'm supposed to be moving out of my apartment so i went back to reception and explained the situation again. They said that since it was such a crazy day, i could put down an $850 deposit and they would just refund me the difference when i came to pick up. (side note: they charged me for someone else's dog?? whatever though we figured that part out) i went home and continued packing. Then at 10:00 decided to call them because ive still received zero communication about my cat and he's been there for SEVEN HOURS. I called them, they said they'd have the vet call me back. at 10:15 the vet called me back and said that i'd have to come pick my cat up because they weren't going to be able to see him tonight (because he "is alert" and low priority) BUT! Not to worry because they weren't going to charge me for the appointment (the $850 charge on my card say otherwise but yeah whatever) The communication within this facility is a joke. I had suggested I take my cat somewhere else FOUR HOURS AGO and i was basically told no. I then had to take him to another emergency vet (they were actually helpful) but i didn't get home until about 2 in the morning. So an 11 hour vet visit that realistically should've taken maybe 3 hours. All of this could've been avoided if they had let me take my cat to another vet WHEN I SUGGESTED IT. Unfortunately i will probably never ever come back here because this experience was absolutely ridiculous and extremely unprofessional.

    Paws on Peaks - dogwalkers - Updated October 2026

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