I was preparing to lose my bestest boy, and found these lovely people as an option. I was prepared to, well, get what I paid for, and maybe some sympathy. I got SO much more than that.
Everyone we interacted with was so genuinely kind and caring in helping me prepare the details, they didn't rush me or anything. I opted to get his name engraved as well and a clay print of his paw - that, plus the very nice box for his ashes, pickup, and drop-off would end up around $300 all told, and that was already wonderful. But they included material about the rainbow bridge, including resources for counseling and dealing with grief (I luckily already have someone, but am extremely grateful and happy to see that addition,) a packet of wildflower seeds to grow, a small envelope sort of package with a window in which they had placed some of his fur (which absolutely made me bawl when I saw it,) and a tag with his name engraved - this also made me cry happily, as they chose a red heart which is actually exactly the same nametag he had on his collar before too.
I was actually not home that day, and my father offered to receive it, and tells me Valerie was very concerned with making sure I would be happy with it all, and I intend to call and let her, and they, know that I am. I hope I won't require their services again, but if I do, I will know that they will take utmost care and respect with my family member. read more