the worst butcher job my golden doodle has ever had. looked like she used a dull knife to cut his…read morehair. wouldn't recommend this business to anyone

From the owner: Groomer who loves all dogs. I am very passionate about what I do from the moment the dog and…read moreowners enter the salon and how your furbaby leaves my salon. I have taken multiple different measures to ensure the dogs do not get stressed while here. I am open on Saturdays by appt only.

Customer service isn't all there, prices are good if you have an account with them. Can't always…read morefind enough of the food my dog eats.

I had received service's from the grooming department. They fixed the problem, an they were very…read moreprofessional. It's good to know that a company knows how to satisfy the customers. Thank you for understanding.

I am a chill cat, even with all the dogs in there. The nice lady got rid of all the mats in my fur,…read moreand my coat looks and feels luxurious again! The only part I didn't like was the blow dryer and brushing after my bath. My new mom says: The ladies at the salon were able to get us in really quickly, and they were very friendly. I was amazed they could bathe a cat, but they did it, and now she doesn't smell like the barn she was in before coming to us. For what they accomplished (in only an hour!), the price was well worth it. 10/10 absolutely recommend

greatttt customer service and left my dog so cute and smelling so good absolutely recommendread more

This is a great little grooming salon. I bring my geriatric pugs and they always come back happy,…read moreclean and nails are perfect. The prices are low and the service is fast. My one pug is very difficult to have his nails done and they never have a problem.

The groomers do a good job, but the owner is awful. A friend has taken their dog there for years…read morewith good results BUT this past week, while there for grooming, her dog escaped out the door! The owner of Best Friends would not help look for the dog, denied any responsibility. Zip, nada, nothing! A work crew from Consumer's saw the dog get hit by a car and transported it to a vet, where it will need multiple surgeries. The groomer has generously offered to step up, still the owner of Best Friends does nothing. The groomers do a great job, earning 4-5 stars, but ownership easily takes 3 stars away. BEWARE!

I get my doodle groomed here every time I visit my parents. They do a great job and are half the…read moreprice I pay on the east coast. I really appreciate that they let the dogs play or relax in an open area before and after their cute because a crate just adds extra stress for my dog.

From the owner: We have 3 groomers with over 38 years experience between us. We groom every breed and size. Offer…read morefull grooming which includes haircut,bath,nail trim,or nail grinding,ear cleaning, We also offer bath,desheding nail trim ear cleaning, we offer teeth brushing,all for a reasonable price, plus we love our job ,and will treat you further baby as if it was our fur baby

Sharon and her team are absolutely amazing--knowledgeable, caring, and truly passionate about every…read moredog that walks through their doors. Whether you're tackling basic obedience or diving into more advanced training, this place makes the whole experience fun and rewarding. The owner is right there with you during class, offering constant encouragement and clear guidance. She even sticks around afterward to answer questions and make sure you feel confident practicing at home. The training is outstanding, and the day camp and grooming services blow every other place I've tried out of the water. There's a reason this spot is consistently rated the best--it genuinely is.

We are regular go-ers to paws and beyond. We have been taking our Pinto for grooming with Archie…read morefor at least ten months, if not longer. Archie is great with dogs. He charges a really reasonable price. Pinto gets nervous and Archie is very gentle with him. He's also very honest, and will update you after how the appt went. There's a little window you can look through to see your dog groomed if you want. Archie is also the first groomer we ever had that actually asks us what we want for grooming and will make sure we are absolutely satisfied. And he is consistent every time. Because of such positive grooming experiences, we have also enrolled Pinto in their six week beginning obedience training course. Sharon is an excellent trainer. She's patient, attentive, responsive, observant and considerate. The group classes were well done. I learned a lot about dog behavior and nutrition too that I still put to daily use. Pinto has had great improvements on his leash w alking behavior and we are highly impressed. Overall this is a great place for your dog. We have not used their boarding services yet but would not hesitate in the future if we need to. I trust them and also trust Sharon's advice in case I ever have a doggie question.

Our sweet golden was attacked by an aggressive dog and sustained serious injuries. Staff did a…read moregreat job getting him to the vet, but owner didn't notify us and was extremely rude when she did call. Vetting process is extremely flawed. If you love your pet, use caution when using their service.

Cassie is AMAZING!! She loves all the animals and does her best to put them at ease. My Golden…read moreRetriever loves her and the Howl A Day resort!!!

Really happy with their services. I asked for a detail to be change on my dog and they did it no…read moreproblem!

I have been taking my Service Dog Dodger to this Groomer for the last 6 years to of which are a…read more120 mile round trip to get there. They are the best I have ever had my dog too. Being a Service Animal, I am very careful with him. They give me a time to bring him in and they take him right away, The do a very very good job and are gentle with him and best of all The Call me 15 minutes before he is done and I am there to pick him up when they finish him. I do not allow him to be caged ever and he is a life saver for me. A Fur Person not a pet. smile. They are the best and most courteous people in the 8 years I have had him groomed .

Easy appointment setting, easy to find, and nice location in West Branch. We took our two…read moreshih-tzus for a grooming in January of 2020. The facility was clean, well designed, and our dogs were calm and cute when they were finished. We love that they seemed happy when we brought them home. We also loved that they weren't caged/crated for many hours while waiting on the groomer. Prices are reasonable! Highly recommend!

Save yourself the grief and do not I said do not take your pet to this business!!! this business…read morechanged the price of grooming, my dog three times in the same day. Funny thing my dog was stressed after the grooming and passed away four days later.

Awesome service! Single owner/employee. I always have more respect for an owner that is…read moreknowledgeable and loves what they do. Rebecca is a bright intelligent woman who is in sync with the her 4 legged customers! Thank you so much! My 4 furbabies feel so much better since there visit. Will use again!

Our furboy always looks so handsome when we pick him up and he always comes to us happy. We have no…read moreworries about leaving him or the treatment he'll get. We have unquestionable faith that he's not just groomed but pampered. Rebecca is wonderful with him and he jumps for joy when he sees her. He's my baby and I am completely comfortable leaving him for the time it take to groom his abundance of fluff. Thank you, Rebecca for your patience and loving care you shower on him. I highly recommend Way n' Wagon.