We have gone sporadically to The Barking Lot for a couple of years now. There was a…read moremiscommunication with the preference card recently and I was less than pleased with the grooming service provided. However, when I called to discuss it with the owner, he was more than happy to help. He went through and investigated the situation/preference cards, did not blame it on staff, all while trying to provide the best customer service he could. They were able to fit my two dogs in last minute which I appreciated and they did an excellent job. Even if it was a sub optimal groom, having an owner who works with customers to try and navigate problems and make them right makes this business stand out. Thank you!

I took my cat in for a lion cut. He has very long hair and it was getting matted. Luke greeted me…read moreat the door. He listened to me tell him about my kitty, who had never been groomed other than at the vet's office, and assured me everything would be fine. Luke did a wonderful job! Ozpin looks great! They also tried to bathe him but he wasn't having it..lol! Price was very reasonable, too. Luke and The Barking Lot now have a customer for life!

I LOVE this place. Mya is an excellent groomer and my dogs love her. She takes care of them like…read morethey are her dogs. First time they've been groomed and for their teeth brushed too! Just great vibes and excellent work!

I cannot say enough good things about this grooming spot. The facility is always extremely clean,…read moreparking around the location is easy, and every single experience I've had here has been wonderful. The staff, the groomers, and even the other customers are always friendly -- and it truly says a lot that all the pets who come here seem just as happy and well-mannered. The groomers here are contracted out, and the groomer I personally use is Mya -- and she is absolutely amazing. She is one of the only people I fully trust with my dogs. She is kind, patient, reasonably priced, flexible with scheduling, and genuinely cares about both the pets and their owners. I have two pit bulls, and anyone with this breed knows how difficult it can be to find a groomer who is both willing to take them -- let alone take both dogs on the same day. Mya not only accommodates both of my dogs together, but she also goes above and beyond to meet their individual needs. One of my dogs is not a fan of large crowds, and Mya is incredibly understanding and accommodating by scheduling us for the very first appointment of the day before anyone else arrives. That level of consideration means everything to me. What I also love is that while one of my dogs is being groomed, my other dog gets to play with Mya's little dog that she brings with her -- and they absolutely adore each other. It makes the entire experience feel calm, personal, and stress-free. One of my dogs is older, and I truly appreciate that one of the tubs has steps so he doesn't have to be lifted or jump in. That extra thoughtfulness makes a huge difference for senior pets. Another great perk is that they offer a self-wash option where you can bathe your dog yourself using their products or bring your own. It's such a convenient option to have. Overall, this grooming spot is welcoming, clean, inclusive, and filled with people who genuinely care about animals. If you're looking for a groomer who treats your pets with patience, respect, and love -- especially if you have larger breeds or dogs with special needs -- I cannot recommend Mya and this facility enough.

These girls always do a fantastic job with my GSD/husky/pomeranian mix, who has a tricky coat…read more They do gentle, methodical work at a reasonable price, though they do book up fast as they are a small operation. Highly recommended!

Per Magic is amazing! We were having a hard time finding an available groomer for our new Havanese…read morepuppy and we're referred to Pet Magic by a fellow Havanese dog mom. The staff is so kind and you can tell they live what they do and their clients (both human and furry). Prices are very reasonable and they have a variety of services available. We also love that Ollie comes home with a new bandana to show off his new cut. I couldn't recommend enough.

I'm so happy we found this saloon in our neighborhood. We couldn't be more happy with the way they…read morecared for our pup as he seemed really happy when we picked him up. I'm super picky about his grooming and had yet to find someone who wouldn't have him shaved bald when they got done with him. I'm so grateful to have seen his perfect cut when I picked him up. We'll definitely be loyal customers!

Really grateful I found Manchester Groom Saloon! Evelyn and her team are incredibly kind and…read moregenerous. They take their time and do a great job bathing and grooming. My dog would often come home anxious and with little cuts or razor burn when we went to other groomers, but that hasn't been the case at Manchester Groom Saloon. They really time their time and do amazing work. Thank you Manchester Groom Saloon for helping my best friend feel his best and for loving him so well!

Oliver can't wait for Melody to come for his "Spa Day". He loves her and he always looks so…read morehandsome when she is done. We have had Melody grooming Oliver for over 6 years, highly recommend her.

She is so sweet and takes her time with every dog!! She started grooming my dog when she was just a…read morepuppy and she made sure my dog had a good experience that way she's okay with getting groomed! I HIGHLY recommend!

SArah and her group are beyond great. They handle our tiny cat with breathing problems and our…read morelarge blind/deaf dog without any issue

We left two of our dogs at home for a little more than two weeks while we were out-of-town. These…read moreare both dogs who had never been boarded or left behind before. One is ten years old and the other a little more than 1 1/2 years old--and we were very concerned about their welfare without us around to take care of them. (Yes, they're both spoiled.) We decided that leaving them at home would be better than boarding them and contacted Sarah based upon the recommendation of our groomer. We could not have been more pleased with the result. Sarah had three young people who made four visits each day for the 2+ week period. They reliably showed up on time each day and fed, walked and played with the dogs during the visits. (It did take a couple of days before the dogs adjusted to the change in their routines but they generally did adjust--although one had eating issues but that was because he is a little neurotic and had nothing to do with the care provided. In fact, the sitters went out of their way to work with that particular dog to get him to eat.) We received detailed daily reports about each visit by email, with pictures. Most importantly, we were quickly contacted with any issues or questions that arose. We would absolutely use Sarah Sits again and highly recommend them to anyone who wishes to have pets cared for in their own environments.

Let me just say this: I can understand every review given so far…read more The 5 Star Reviews: I can understand having a great experience. If you have a dog, that is easy to cut, I have no doubt they will do a great job. The 1 Star Reviews: I can understand, having a bad experience, especially for smaller dogs that could be easily traumatized for lack of care. The staff is very young so I also understand lack of maturity in their responses. My 3 star review: The price, location, and friendliness of staff were all exceptional. The cut was better than a Petco/Petsmart haircut and way better priced, but the razor indentations, inconsistencies, and trimming most of his tail (when asked not to) marked this haircut down 2 stars. Overall, I wouldn't mark it down significantly. I believe they deserve a second chance because of the overall young age of the staff and their kindness.

My dog's favorite groomer -- and honestly, that's the only review that matters…read more When she used to go to Petsmart, she'd come home looking groomed but emotionally devastated. Like she just survived something. Now? My cockapoo comes home strutting. Tail high. Energy up. Acting like she just left a spa day with a motivational speech. She looks better and somehow happier than when I dropped her off. That's elite service. Great grooming, great vibes, and clearly a place that actually cares about your pup. Highly recommend.

PETS at PLAY sincerely deserves five stars more than any business I've ever hired. I have two cats…read moreand when I go on short trips out of town, I schedule in-home visits for the days I'm gone. I've been using them for over a year now, and PETS at PLAY goes ABOVE and BEYOND anything I could've expected. (Note- they only provide in-home visits for the Church Hill neighborhood). They're always there for me when I need them. They just really have incredible customer service. They've been able to do same day visits for me when I've been worried about my cats but am unable to leave work, and email or call me to let me know everything is okay. On a couple of occasions the key I left in the lockbox was faulty (have since gotten rid of this key lol) and one time I even FORGOT to leave the key but was hours away. But on these occasions they didn't just say, "Oh well, not our fault" and leave - they went to my landlord to ask to be let in so my fur babies didn't have to go without food, a litter box change, and TLC. They send an email and pictures from the visit every time they come. They let me know how the babies are doing while I'm away. And the best part is my kitties don't have to be kenneled and put in a cramped up crate in a new, scary place while I'm gone. They get to stay in the comfort of their home and get visited by familiar, loving faces. I really do feel like PETS at PLAY truly enjoys seeing my cats. From the pictures it looks like my cats enjoy them, too. I really just couldn't be happier with this business. They've saved me and been there for me so many times and are such a huge convenience and frankly necessity in my life... that if I ever considered moving, I would specifically be sure to not move out of their service area. I don't know what I'd do without them.

I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.

Honestly, I feel like a failure…read more To my Yelp peeps who have supported me as an elite, I promise to make y'all proud. This groomer, Ridge Dog shop, is AMAZING. Here is why: Yes. With the right tenderness and attention to detail, any one can do a great job. Some can do a great job quickly without sacrificing quality. Ridge Dog Shop does all of dat. Without much effort. Both times I brought my dog there, I called last minute. Now, I have a pug, so he's more manageable but still. The only reason I am not a regular is because they are farther away from where I live. Yet, I'm certain I'll be back again. You should go too. Also, tell them Lil Wayne the Pug English sent you.

WAYYYYY too expensive for service received .. staff unresponsive with horrid with customer…read moreinteraction.

I love Dogma. The owner is super nice and the groomers are amazing. They groomed our furry senior…read moredog who is 72 lbs and has weak back legs so he can be prickly. He came home so handsome and smelled so good. They price was super reasonable and I am so grateful for the excellent salon experience for Cam and our family.

They were awesome with our cat. He was matted and had fleas. They shaved and bathed him with no…read moreproblems. Highly recommend Dogma!