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    Pawlee's

    5.0 (3 reviews)
    Closed 10:00 am - 6:00 pm

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    Petco

    Petco

    2.2
    (47 reviews)

    I took my dog for a grooming appointment and added the soothe and repair package, due to her skin…read moresensitivities and allergies this time of year. She was scheduled with the groomer, Danielle, who was the rudest human being I have ever met. I did not feel comfortable leaving my dog alone with her, so I walked around the store and watched her groom my dog. When my dog was ready to be picked up, she complained that I watched and said I made my dog more anxious. My dog couldn't see me, as her back was to the wall, and I believe Danielle was mad that I watched because she knew she wasn't doing right by her. She cut my dog's quick and also gave her a rash on her stomach. When I told the store, they gave me a refund, but nobody cared that my dog was harmed, instead, they made excuses. My dog has had her nails trimmed countless times and NEVER has been cut, and they told me this is normal. She also has white nails where you can literally see the quick so there's no excuse. My dog is now limping and has a bright red belly with bumps all over it, so clearly the upgraded package did NOTHING. I will NEVER bring my dog back here and will NEVER shop here again. The staff is completely unprofessional, rude, and ignorant. My dog was treated poorly, and when I brought it to the attention of the staff, I was then treated poorly. If you decide to risk bringing your dog here, just make sure Danielle doesn't get a hold of it.

    They are selling jumping spiders & tarantulas in *horrible* tiny plastic boxes. Just because…read morethey're spiders doesn't mean they don't need a nice environment. I can't imagine them selling out, so they probably just toss what doesn't sell. I felt terrible & sad seeing them & probably will never go there again.

    All Pets Considered

    All Pets Considered

    5.0
    (3 reviews)

    The staff was so welcoming when I arrived. They were also knowledgeable and helped explain the…read morekitty snacks. They had a great selection of pet supplies. The store is clean and well stocked. I loved that the cats in the adoption room had plenty of space, toys and food/water available. Check out was a breeze. Make sure you sign up for their rewards program. Near the door, they had a photo booth for your pets. So cute! I will definitely visit this store again.

    This pet store was in the same parking lot as the Cat Hospital that we go to. It was extremely…read moreconvenient to walk into this store and shop while our cat was having his check-up! The store was pretty large, in my opinion and FILLED with anything you could imagine that you'd need for your pet. They have hand sanitizer available right at the entrance for COVID, along with a statement on the door that they require masks upon entering as well. The left side of the store has plenty of dog food, toys, clothing, and gifts. The right side has everything for cats such as huts (average price of $80), natural toys, leashes, food, raw diet food, treat toppers, and clothing. I'm getting more in depth with the cat side since we only have a cat and were shopping on that side only. The woman, who I assume is the owner, was EXTREMELY nice with helping us find the perfect food for our Bengal. She took her time explaining everything to us in great detail, and never once rushed us. She really made us feel like a valued customer! The amount of information she knew about the different products of food they sell blew.. our.. minds. The information she was giving us ranged from where it came from, what the benefits were, what fit our cat the most, how the brand makes their food.... everything! She knew her stuff, that's for sure! She was extremely helpful and wanted to make sure we were completely satisfied, and never once tried to pressure us into buying anything. She was very open minded and positive with how she interacted with us! The prices are very reasonable. They are fully stocked with every item they sell. They do some small discounts if you buy in bulk. It's extremely organized with how they have the layouts of their products throughout the store. You'll definitely walk out of this store with something in your hand. It looked like they were even doing a photo shoot with Santa and your pet in a closed in room as well! I'm overall VERY impressed with our whole experience. We will definitely be coming back and supporting this business. The customer service we got is half of the experience, and knowing you're getting the exact thing that your pet needs is the best feeling. They really know everything about their products.

    Happytail Puppies

    Happytail Puppies

    3.2
    (148 reviews)

    So I paid for my dog and saw the reviews here and freaked out a bit. It was totally unwarranted…read more Communication with Angel at Happy Tails was great. She was responsive and helpful. They gave me a delivery date for my toy teacup maltipoo and everything went great. He arrived exactly when they said he would. He arrived clean, happy, and healthy with all of his paperwork and food. I took him to the vet the next day and they said he was in great shape, healthy, and had a great personality. He looked exactly like the photos and his personality is perfect. It seems like they likely represent multiple breeders given the volume of dogs they have on the site but my experience was great.

    I am writing to express my continued disappointment with the company's response, which remains…read moreevasive and completely fails to address the specific concerns I raised. Lack of Prior Communication: The company suggests I should have reached out directly before posting a review. I did. I contacted them directly and gave them ample opportunity to respond, but I never received a reply. Holding this against me now is completely unreasonable. Lack of Evidence & Results: My puppy spent five weeks in their training program, returning to me at just over three months old. After five full weeks, expecting visible progress is entirely reasonable. Instead, the only proof provided was a few single 20-second videos that failed to show her going to the bathroom or willingly entering a crate with the door closed. That is not meaningful evidence of active training. Follow-Through at Home: Since bringing her home, I have been diligent and consistent with her routine--taking her out every two to three hours, keeping crate time positive, and ensuring she is never left alone for extended periods. I am doing everything on my end to fulfill the training she was supposed to have received. Unacceptable Communication: Poor communication was a persistent issue throughout the program. While my puppy was away for five weeks, it routinely took two to three days to get a reply to simple inquiries. That level of delay is unacceptable when a client's young animal is in a company's care. A customer paying for a five-week puppy training program is entitled to clear communication, prompt updates, and verifiable proof that training is taking place. This business has consistently avoided addressing these failures, and their response does nothing to resolve my concerns.

    Pawlee's - petstore - Updated August 2026

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