J'Niyah from Pawgo just gave my dog, Trooper, his very first professional groom--and I honestly don't think I could've asked for a better experience. Trooper is a long-haired mini dachshund with a beautiful (but very sheddy) curly coat, and I was a little nervous about how he'd respond to grooming since it was his first time. But J'Niyah handled him with such calm, patient care that he settled in quickly. What really stood out to me was how gentle and thorough she was. Trooper came out happy, tail wagging, and smelling like he just stepped out of a puppy spa. Highly recommend J'Niyah to any pet parent-- especially if you've got a pup with a unique coat like Trooper. You can tell she truly loves what she does, and that makes all the difference. read more

Pawgo - Chicago - Pet Groomers Near Me

Reona came by and gave our dog Max a great cut, bath, and hygiene service. Max seemed infatuated by her and was really happy afterward. Thanks! read more

J'Niyah consistently shows she can handle our husky with no issues. Love how we get him back. read more

Pawgo - Chicago - Pet Groomers Near Me

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I had a very positive experience with Rae! My mini Aussie,, Lucy is extremely skittish with most other people than I. Initially, Lucy shivered a little bit... But after Rae (super calming nature) introduced herself by gently petting Lucy.... Lucy calm down quickly. She did a marvelous job Grooming Lucy! I definitely would recommend Rae! read more

Pawgo - Chicago - Pet Groomers Near Me

This service is great. The groomer came to my house and took care of my two long haired cats. I was worried that they would not behave, but the groomer was professional and handled them with so much care! I will definitely use them again. read more

Violet was the sweetest with my reactive dog! He'd been denied service at two groomers before here. He came back smelling so good and with his nails short, something other groomers couldn't do. 10/10 service! read more

Violet was awesome! My dogs both look incredible! I'm very happy with the service. I would highly recommend!

Excellent and convenient service. It is professional and affordable grooming with minimal stress on my cats. J'Niyah was outstanding

J'Niyah was terrific! I will definitely be scheduling with her again. She listened to what I wanted and delivered my sweet dog back to me looking like she was ready for the runway. read more

Pawgo - Chicago - Duffy after her grooming session! - Pet Groomers Near Me

Violet is the best! My two cavaliers absolutely love her and she does a great job. She is always very communicative and knows just what they need. Love the convenience of her coming to our house. read more

Violet is great! Used her many times for my Lagotto and she was excellent every time!

This is the best grooming Bentley has ever had. The other groomers always have him looking malnutrition when they are through with him. He smellllllled soooo good. Book Reona now, you will not be disappointed. read more

We used Rihanna for about two years now she is absolutely the best groomer we've ever had she is so good with Austin he's going to be 13 in October and his rear legs are giving him a little problem she picks him up and lifts him up onto the a great job cutting his hair nails and giving him a shampoo he really loves it we use her every six weeks and she's exceptional read more

Violet was terrific! I have two Australian Labradoodles - a 9 year old and a 6 month old puppy. Violet handled both of them beautifully. What I most appreciate is that she truly listens, is very receptive to feedback, and follows through. Dogs look great and came out much less stressed than they have at busier shops. Absolutely worth it!! read more

My dog is usually afraid of the groomer and was happy and gorgeous in 90 min! Violet was great!

Jose' is a fantastic groomer of dogs with Pawgo. My 110-pound black lab has anxiety about groomers and hair dryers. He was jumping and barking the first time Jose came. Jose's calm demeanor has changed my dog's behavior; he now happily walks out, wagging his tail as he goes to get groomed. Highly recommend Pawgo and Jose. read more

Jenna is on time and she has a relationship with Charli. It's so convenient for her to come to me. It's saves time and I'm not worried about Charli being afraid or mistreated. The price is worth it. read more

Jose had so much care, patience, and kindness when it came to bathing my little dog Huey who is SUPER ANXIOUS. He took his time to try to make him feel comfortable and even though Huey was a ball of nerves he spent time talking with us after the bath so we could work together make things less scary for next time!I'm read more

My little 6.5lb cat is quite shy and was extremely matted. J'Niyah was my groomer and took great care in making sure my little girl didn't get too upset. She was not upset when she came home. In fact, instead of hiding she went right to eat! I highly recommend her!! read more

Violet has been our one and only groomer for over 2 years. She is responsible and reliable and most importantly great with our dog. Great groom every time. The Pawgo van is very convenient. Violet communicates with you every step, comes to your door to get your dog and returns with a properly groomed great looking dog. Highly recommend Violet. Check out her instagram to see photos of some of the grooming read more

Violet is the best! She's been grooming our dogs for a few years now. My dogs were happy to see her when they saw her at the door today. they came back looking like show dogs . read more

Our chows always come back from Violet looking really fantastic! Perfectly groomed and smelling super clean. We highly recommend her services! read more

They have been grooming my 2 dogs and 2 Cats for almost a year now and they are very thorough and detailed on how to clip them and make them Look groomed. I would highly recommend them to anyone. read more

Jose, is very good with my dog. My dog is getting older, and it takes a while to get him out to the van but with Jose takes the time with him is very gentle with him and is very sweet to him. He also does a wonderful job grooming him and when Jose got here this last time, my dog was asleep, but woke up got right up. I was ready to go with Jose! I can't think Jose and spa Bark enough for the great job they do and how patient they are. I do have to say, though there is a special place in heaven for Jose! And I'm loving that haircut! Most of all my dog, Wishy loves Jose, which makes all the difference in the world. read more

Just finished our first ever appointment and had a WONDERFUL EXPERIENCE with Jennifer the owner of Spa Bark! I couldn't be happier. My dog smells like heaven and looks like a super model. She was incredibly professional beginning to end, and was even able to squeeze me in same day. The woman who took my payment over the phone was friendly and professional as well. I read through all of the reviews the good and the bad. I also work in the service industry, and in my professional opinion the negative reviewers sound like a bunch of sociopaths with entitlement issues. They really should be ashamed of themselves. I think their time would be spent wisely talking to a therapist rather than slandering this fantastic female business owner on Yelp. She's a groomer not a magician and she can't fix your emotional issues. Thank you Jennifer for your hard work and great customer service! read more

Pawgo - Chicago - Dottie the Blonde bombshell after her grooming appointment with Jennifer! She made our dreams come true. - Pet Groomers Near Me

My dogs have been going to SpaBARK for a couple a years. One of my shih thuzs is extremely sensitive which is why we opted to use spa bark because their groomers were skillful and had patience and we were following a previous groomer. The grooming is ok but the real highlight is the convenience. But the owner Jennifer, well that's a whole other beast. The girls on the phone are rude as one of the other yelpers stayed. Her company recently over charged me. I was told that they did not issue receipts and my credit card served as my receipt. When I went on to speak with the owner she was extremely rude. I didn't receive any customer service and she told me that I could go somewhere as she was tired of the shenanigans with my pups and I. I get it. But it's her attitude that is so disgusting. Instead having a civil conversation, she was aggressive and made it clear she didn't need by business. SpaBARK is a rip off, and their owner is bitter and rude. You dog can get a nice hair cut but beware of charges and your dog being washed and being returned with hints of funk on them and still getting that whooping $150 bill. This place refuses to give receipts and gets upset when you request one. Jennifer please don't follow up with your owners response that has no accountability. Spare the yelpers of your lies and miserable attitude... geesh! Beware they are also meow Chicago, they have 4.5 stars but they will burn through that following as well, this entity of her business also had 5 stars at one time. But it would explain why she feels the need to tell customers to move along if they aren't happy. Update: as you can see there is absolutely no accountability in the "managers" response. This is the norm here. Funny how EVERYTIME she responds the customer is always wrong. And as far as my dog biting, aren't you a groomer and that's a casualty of the business? As far as inaccuracies the text clearly show they don't issue receipts, but that fact wasn't acknowledged or the fact that I was overcharged. And as far as a no show, I paid for both of my pups to get groomed even when one of them didn't cooperate plenty of times to make up for the staffs frustration. Jennifer you are down right tasteless and a crook. I never received my refund from being on we charged. Like I said beware!!!! read more

Pawgo - Chicago - You can see a glimpse at her customers service - Jennifer - Pet Groomers Near Me

GIVE'EM a try!!! If their grooming service is anything like their customer service you will NOT be disappointed! Out of my area but HIGHLY recommend giving them a try! I have been on the hunt for a mobile dog groomer and keep striking out. I wanted to leave a review because while they do not service my area, Jennifer took the time to respond, looked up other companies, ratings and was very kind, prompt, professional and down to earth. I feel like I made a new friend. So again, THANK YOU for taking the time to help me and share tips! I wish you and your business more continued success and hope to cross paths with you one day. read more

I have to say that I had been using them for 7 years. They are a bit pricey but the groomer, Vicky is amazing to my dog & my cat too whenever he needs a bath. However, the last 2 or 3 years it has become difficult to schedule appointments with them. I feel almost like begging them to provide me a service. I wish the owners read this. The girls answering the phone & texts to schedule the appointments are rude. They are or were the same company as Meow Chicago so if you are registered under one company & not the other God Forbid you call the other. I will definitely, look for a different provider who really wants MY business. I also spoke to someone else at Meow Chicago, probably the owner who seemed as indifferent as the employees. I will go with Howlistic who has 49 all star reviews and the people there sound very friendly. Begging to get my pets groomed is stressful. Thank you. read more

This place continues to go above and beyond to service my fur baby. My intention was to use the mobile service until my baby was 6 months and had received all of her shots. At that time I would be able to take her somewhere on-site. SpaBark has been great! Accommodating and gone above and beyond to squeeze my baby in on more than 1 occasion. Dog groomers everywhere are super booked so I greatly appreciate their flexibility. The best customer service I have experienced in a long time. The groomers are absolutely fantastic as well- professional and caring. Absolutely love Spabark. read more

Pawgo - Chicago - So fresh and so clean - Pet Groomers Near Me

We absolutely love SpaBark!! The staff is so friendly and Kai always leaves happy and fluffy. It's worth the money. They come to you, they're responsive and on time, they work quickly and efficiently and we know our doggo is safe and loved and not in a cage and close by! It's contact free for easy payment over the phone and the staff are masked up when you greet them with your read more

Pawgo - Chicago - Pet Groomers Near Me

Updating for this week's experience as I wanted to have my cat groomed - oddly he loves grooming, falls asleep on the table, but HATES baths. They can't trim him without giving him a bath, so I'll just take him back to the groomer that does. They told me that according to their records, they did a trim once (without a bath), and a comb cut with a bath. Apparently there are no longer any 'no bath' options for me, and I don't want to subject him with an experience that upsets him so much. Biggest issue is actually connecting with these folks. The on line system is better than it was a couple years ago, but you go thru so many hoops to ask a question (like the bath one above). Emails, texts, voice mails..."gotta talk to someone else". "Let me check and get back to you." So. Much. Hassle. Just to get a question answered. Never again, just not worth it honestly. read more

So it seemed that Jennifer got wind of my complaint and immediately called my husband's office, then my cellphone, then proceeded to track down my husband via Facebook. Lucky for us we deleted and erased every voicemail and Facebook message she sent without reading or listening to it. At this point, we could care less about what she has to say. If she called to apologize, it shouldn't have taken a Yelp post to trigger an apology. We wish her well and will now seek to give our busy to a groomer who delivers a higher sense of professionalism. read more

I'm not one to typically leave Yelp reviews -- I generally like to be a positive, supportive person for small businesses! However, we had such a disappointing experience with SpaBark I felt it was important to share. The visit started with me having to hand off our dog through the van driver's side window, while the groomer was driving, without asking what we'd like done. It ended with us being charged nearly $120 for a wash and a "trim" - barely noticeable. I asked the groomer if she could come back and take more off, to which she said no. So I was charged $120 for basically a bath, attempted to follow up with customer service for some sort of discount based on my poor experience. To that, I was repeatedly sent rude text messages by the staff over the course of the night. To date, this is the worst I have ever been treated as a customer by a business. (Yes, I was bummed I paid $120 for a bath, but I was even more disheartened by being essentially bullied over text!) It pains me to say that, but I really want to avoid others from encountering the same experience I did. That said, I'd advise doing elsewhere for your grooming services! read more

My first and probably last experience with this company was NEGATIVE! I have seen the van parked out front and thought I would give them a call for my new little guy.. I was really excited that they would be here between 9 and 9:30 today. I specifically asked the girl to make closer to 9;30 because anytime before then is TOO EARLY ....,( my original hope was noon so that was a compromise already).. Guess why I am up now ( 7:40 A.M) writing this review? I was called at 7:30 this morning because the driver was in the area. They wanted to know if they could come now. Ummm.REALLY?? I couldn't believe it especially in light of our conversation just last night. If I am paying those prices to get my baby groomed it's about what's convenient for ME not you! Thank you, spa bark. I am wide-awake now and NOT thrilled. CLEARLY! ETA- Jennifer, YOU ARE The person I spoke to at length the night before. As far as the form, I never received one. I didn't use your service. THIS IS MY "FEEDBACK".. ;) read more

My dog was badly cut by one of the groomers. It was not pointed out to me that the dog had been injured. I noticed a short time after the same day. I emailed Spa Bark and someone called me almost immediately. She seemed genuinely concerned. She said the next grooming would be comped and any vet bills would be reimbursed. I kept her in the loop on his healing process. He did end up going to the vet. I submitted the bill and some wires were crossed internally between two employees and one thought the other had processed the payment. I had to follow up a few weeks later. I did receive a check for the vet bill. After further thought, we have decided not to use their services. I appreciate the effort of making good on a bad situation caused by one groomer. It is not worth possible future injury to my dog. read more

We called this groomer because we have two Shiba Inus and they need to be groomed regularly, especially as one of them is a long-haired variety. Since we moved to the South Loop and don't own a car, walking them to the Petsmart isn't really a viable option. When the van arrived, we brought our dogs downstairs from our apartment and carefully led them inside where the groomer hooked their leashes up to the wheel attached to the grooming bed. We said our goodbyes and returned upstairs. We got a call an hour later that our dogs were ready and asked us to pay. We paid our fee and gave a $20 tip, then went downstairs to get our dogs. The groomer opened the door and at first impression everything was fine. Both dogs looked clean, silky, and smelled great. That's when she explained she had some trouble with our dogs. Godiva, our female, was fine but Bailey, our male, grew agitated when she turned on the blow dryer to dry them. They're used to cage drying at Petsmart and Bailey has always hated loud fan noises. Rather than stop at that point, call her dispatcher, and contact us, she chose to continue until she injured Bailey. His dew claw was ripped, pushed completely horizontal, and the inner right side of his paw was covered in blood. She tried to pass it off as a minor injury that wasn't important and just gave us an apology. It's been a nightmore having to clip his claw off, soak his paw in epsom salt, and bandage it. He's in a lot of pain and it's their fault. I don't ever recommend them to anyone and we will never use them again. She should and could have stopped before she injured our dog. EDIT: We were finally able to contact them and reach an agreement regarding compensation for Bailey's injury and the issue has been resolved. read more

We found spa bark on google. We thought it was a previous company we used, 1yr ago for our 17yr old cat. This time, we had our 13yr old cat groomed. So they arrive... "Yes, bring your cat down", they stated. MISCOMMUNCATION. They did not inform us over the phone that the cat ONLY have to be groomed in their truck. They also did not inform us that we could not stay with our cat, during this grooming process. Over the phone, we were quoted $65. In person, we were quoted $85. We ask why the price jump. They stated, "$20 is for our travel fee". Again, MISCOMMUNICATION. They did not inform us of some 'travel-fee'. They also stated that the total, $85, also included the tip, so we were happy that we didn't have to dish out more $$ on a tip. So.. our cat... Our cat was a little shaken up, after his haircut. he was distant with us the entire day. I guess that is normal. he had a big knot in his hair, and they shaved it off, which was expected of them to do. So now, our cat has a big bald spot on his side. Since they did an ok job, and there was a lot of miscommunication,behalf of this company, we will NOT use Spa Bark again. read more

I will start by saying I have no idea what their normal rates are, my nephew's school had what I am guessing was a fundraiser. SpaBark was there doing grooming all day. Good for the school and definitely good for them because these people know what they are doing and I am going to pay whatever it takes to have them trim Rupert's nails. The most important thing for me was that Jennifer knows how to handle a dog. She did the job in under ten minutes, There was no chipping, cracking, or jagged edges and Rupert wasn't scarred for life. Unlike the Petco experience where it took half an hour, you could see the groomer's hesitation and nervousness and his nails were chipping off for months. Don't get me wrong I love Petco, just not for grooming! And of course they were super nice!!! read more

Spa bark is awesome! It's a little expensive but worth it being that they come right to your door in the city, and your pet gets his or her own private grooming atmosphere! It's wonderful for for pets with anxiety. Plus my kitty comes back smelling like Lavender Repost continued Attention as noted MeowChicago responded to these posts ( if you look we're posted for services rendered at least a year ago, those were Fab. At the time I believe spaBark Meow whatever was all managed under one management system. I know I would book my apt through the SPA BARK mobile grooming site . The groomer was Vicky, who I think now is with Meow Chicago she an amazing cat groomer , she did my Himalayan Dylan who yes matted and did not enjoy getting them out, nor did he care for the buzzer. She found a way to always give him a perfect little haircut, same with my Kitten Duke who was groomed 3 months ago I guess under Meow Chicago ( perfect) and this weekend under Meow Chicago not by Vicky which can happen but try and express your concern to the owner Jennifer!! Watch out she will flat out get in a text message war with you . She has no business sense , clearly some psychopathology and she will assign blame on you for your cat being in an unmanageable condition claim he's clipper aggressive , charge you full price or double call you for your billing info like everything is fine and dandy and not notify you of any issue hoping you " don't notice" Then she uses her staff as pawns to communicate her nastiness , when you can tell they agree with you because they keep advocating for you seeing if there is anything they can do because the pics r so bad . But more importantly it's a luxury service and she treats you like It's wrong to inquire . I would hope someone that cares about there cat would not allow her to intimate her. She hides behind the fact she has some positive reviews which she may, or maybe she has scared away people from writing them. Believe me I get no benefit out of bashing her service as she does yelling at everyone that writes a review. Get a clue Jennifer, Yelp is an open forum where clients can express their feelings and business owners have the opportunity to view, learn , change or not change. It was not developed as a tool to have passive aggressive arguments , hide behind screens etc... maybe you should take a class in business , you may be a fab cat groomer, but that's prob as far as your communication skills go . I mean when someone tells you they are disputing their charge do you thing it helps to continue this or maybe it triggers. Ever take a psychology class??? So Jen said she would give spabark a shout out and no I did not mean to thank Meow Chicago , but because she's a smart ass control freak again , and continues to show evidence of services I did not pay for , you soon will see the charge that has gone through disappear I hear Zulu and Aussie pet mobile are great as well as kriser read more

I pretty much never write reviews for yelp, ever. But after reading the ones here, I def felt compelled to write a great review. First all of, cat grooming is not cheap. My last place was between $85 - $125 WITHOUT bath and blow dry. These guys were $85 with a bath and blow dry. They did a really amazing with my senior deaf persian cat, and were done in like 45 minutes. That's incredibly speedy. (Usually the other ones take at least three hours). I inspected him, and he had no cuts, or nicks to his skin, and he smelled great. I would say that's pretty phenomenal. The extra travel fee, (around $30-ish) was worth the cost. I didn't have to get him into a cab, try to find a cab both ways, and go all the way across town. They came to me, right outside my front door. Worth. Every. Penny. read more

Pawgo - Chicago - Francois, after his lioncut and bath. - Pet Groomers Near Me