Word to the wise, pray for perfect weather when you book a paint party otherwise you'll be cancelled on and lose your deposit.
I booked Stephanie to do a paint party to celebrate a good friend's 60th birthday. Unfortunately on the day of the event there was a thunderstorm for about an hour during the day, approximately 2-3 hours prior to event time. Was there thunder and lightning, yes. Was there rain for a little bit of time, yes. Was there hail for a little bit, yes. Did all this stop prior to the event, YES. One of the gals who was coming to the event stated that the roads were safe to drive on, she was coming from close to the area that Stephanie was coming from. All this weather report is to lead to the fact that Stephanie cancelled the event due to fact that she didn't feel safe to drive to my place to conduct the painting party. Her decision to cancel was most definitely her prerogative.
Where the negative review comes into play is that even though SHE made the decision to cancel, she would only refund 50% of the deposit I paid. I acknowledge that her booking policy is deposits are non-refundable. She stated that refunding 50% was more than she needed to do due to the circumstances. However, for most businesses deposits are in place for if the customer chooses to cancel. But apparently Stephanie's policy covers even if she chooses to cancel so the consumer is screwed out of money. How is that fair?
This was to celebrate a friend's special birthday so rescheduling was not an option, can one reschedule turning 60? That would be nice, but not possible.
Stephanie even went so far to toss an insult out that I cared more about a birthday party than I did her safety, insert eye roll emoji here. Drama much.
All in all, like I started in the beginning pray for perfect weather otherwise she'll make the decision to cancel and keep your $$. read more