Girls at the front desk are nice but i did take my 16 year old Boston terrier here a few times and…read morethe last time that I picked him up he had a cut on his cheek and no one was able to tell me how it happened. My main worry is who is watching these dogs? And how no one was able to give me a straight answer on why and how my dog got hurt. Poor baby was anxious and scared the whole day. Went back to cancel the doggy day care plan that I had purchased, once again the girls at the front desk were understanding and cooperative but i just wouldn't risk bringing my dog here again.

We recently used Family Pet Retreat for our 3 days 2 night trip out of town. This is the first time…read morewe have left her with anyone else other than family. Doing our research, we went to Pet Suites and found these rooms much more at home rather than keeping our pet in a kennel barking under fluorescent lights. Her room was a good size, well kept and clean. We usually don't keep her with other dogs and they made sure she could stay separated when having the outdoor play time and using the bathroom. Play, feeding, and bathroom were included. Very grateful for the fantastic/attentive staff and reasonable care. We would definitely book again in the near future.

Aimee & James are the best in their field !!! they care expertly for my senior pups. Would not…read moreleave them anywhere overnight too since owners live on property

Aimee & James are knowledgeable artists in the grooming business. Regardless of breed, your pet…read morewill leave here looking runway ready. These expert groomers CARE for and about your four legged family members. The facility is pristinely maintained & warmly welcoming. Our experience here was very pleasurable and comforting. Our boys were given the best groom & grooming experience we've ever had done. After the care we received here at Doggy Spa Ranch, we won't be going anywhere else for our dog grooming needs. Thank you Aimee & James

Love The Oaks!! My dog loves coming here and they are great at making anxious dogs feel at home.read more

The staff here is excellent. My dog has been going here for over a year, he comes home from a play…read moreday and is completely exhausted. That's hard to do with an 18 month old boxer.

Fairfield Animal Hospital made me and my cat feel comfortable. After my first phone call the day…read morebefore , and being a transplant from California, I was still a little reluctant. That being said , I was overwhelmed by the front end staff and how they handled my Senior Burmese. My cat was comfortable , I was at ease . and my experience very satisfying.

you see a different dr every time. some are good and some are not. more bad then good. one older…read morelady dr, was rude and dismissive, then I canceled a appointment but I did not do it 24 hrs in advance and they charged me 50.00!!!! bad customer service, exactly why I changed vets.

I'm sad to post a bad review.:( we have been boarding our dog here for over 3 years and it has…read morereally gone down hill. I used to recommend Urban Mutt and now I will not bring my boy back. I'm not sure if management changed or what? The facility used to have longer hours (6:30am-6:30pm) and gradually the hours have shifted (7:30am-5pm) which isn't as convenient when you're traveling. This also makes a longer night alone for my pup:( this last visit he came home so thirsty, very stinky and exhausted. He slept for 2 straight days. Urban mutt used to post videos every day and there was not 1 post over the 4 days he was boarding. They also seemed short staffed. For these many reasons, I will be taking our dog to a new facility.

Urban Mutt Retreat is the BEST!! We highly recommend them. The team truly loves dogs and it shows…read more They took exceptional care of our senior dog when I was worried about boarding him. Our dogs have always been happy and relaxed when we pick them up. They helped socialize our German Shepherd and she loves hanging out with the pack outside. We definitely recommend Urban Mutt!

We are new to Texas and have tried 4 other daycares before deciding Camp Bow Wow was the one!…read more PROS: Clean facility Friendly staff Lobby smells good and my boy always smells good when I pick him up User friendly mobile app Always has space for him/appt not required. Love the enrichment options and different theme days Daycare package options Reasonably priced bath/grooming options Air conditioning** Main reason in choosing them is the other daycares set a 'nap time' and had my boy crated. He's free range! He would cry when I'd take him to the others and run out as soon as I picked him up.

Please reconsider before bringing your pet here…read more Since the change in management, the quality and standards of care have noticeably declined. In the past, pets could freely enjoy time outside to socialize and play with others while waiting for grooming or pickup--no special request was needed. Now, however, it seems you must explicitly ask for your pet to be let outside, or they're kept in crates for extended periods, sometimes from 9:30 AM until almost 5:00 PM. For pets with high anxiety, like our doodle who struggles with being confined to small spaces, this is distressing and far from the previous standard of care. Additionally, we encountered communication issues. When we hadn't received a call about our dog's pickup and the day was nearing close, we tried calling for an update but received no answer. We also noticed that grooming quality has diminished, with grooming services seeming rushed and lacking attention to detail. The cut our pet received was much shorter than requested and poorly executed. These new policies, combined with increased prices and limited staffing, have led us to seek alternative care options. We urge other pet owners to carefully consider their options as well.

We've been taking our German Shepherd, Crosby, to PetSuites Cypress for three years, but after…read morecountless inconsistencies, we can no longer trust them with her care. At first, we appreciated their services, but over time, the issues piled up: - Inadequate cameras in the play area that don't cover the full space, leaving us unsure of what really happens. - "Pawgress" reports included photos of other dogs, not Crosby, making us question if she was even getting the attention we paid for. - Fearful reactions--Crosby started shaking and whining at drop-off, which she never used to do. - Unfulfilled services: Multiple times, we paid for grooming (including Furmination) only for her to come home completely untouched, despite wearing a bandana like she'd been groomed. Staff apologized and promised refunds, but nothing changed. The final straw? After her last "grooming," Crosby came home filthy, stinking like creek water, and with thick layer of loose fur--proof she hadn't been brushed, let alone Furminated. When I complained, they offered a refund (still not received). It's heartbreaking to leave after three years, but PetSuites has repeatedly failed our trust. Crosby deserves better, and so do you. See the photo--this is how much fur came out after her supposed "groom." Unacceptable. Do better, PetSuites. Even then, we won't be back.

I took my dog here and was turned away after waiting for almost a half hour for the registration to…read morebe completed. There was a glitch in the system. After all that time and after speaking with someone on the phone extensively the day before, I was told that he was missing the dog flu vaccine and that it's required. The person who I spoke with the day before did not mention this. Also, this is what it says on their website: Recommended Vaccine Canine Influenza: We accept the 12-month Canine Influenza vaccine (It is not required but is recommended when having your dog in any setting with other dogs) So the employee who was trying to check me in and the employee helping her lied! What a waste of my time!

Northwest Paws Retreat was a lifesaver when we needed to go out of town unexpectedly after rescuing…read morea dog named Roxy. As first-time dog boarders, we were anxious about leaving her, especially given her background. Mary at the front desk was incredible--she gave us a tour of the boarding area and completely put our minds at ease. While we were away, they sent us regular updates and photos, which was so reassuring. It was clear that the staff genuinely love and care for the dogs they board, going above and beyond to make the experience great. Northwest Paws Retreat will definitely be our go-to for all future boarding needs, and I can't recommend them highly enough after such a positive experience. If you looking for a place to board your dog look no further than Northwest Paws Retreat!

Expensive to board and the affiliated groomer only pretends to be in business since her answering…read moremachine is not set up yet. Makes me wish i had more friends...lol

My Pete seemed to be okay when he was brought back. The facility was clean and he had a bath &…read morenails trimmed. Everything worked out very well!!

I brought my domino here 1 time a week while I worked in Cypress. I loved that this facility was…read moreonly 3 minutes down the road from work. They accommodated him even though he is very scared and nervous he takes a long time to warm up to people. He had his own little condo. The ladies there had just gotten him to warm up to them when I got a promotion and am stationed in Sealy now. so we had to say goodbye. If I am ever in cypress again I will definitely take my bundle of fur baby love back here. Domino says thank you for being so kind to him. Love, Domino and his mommy Linda Brand

We have four big dogs and we're thrilled to have Faraz and his wonderful team in our neighborhood!…read moreFrom the moment my wife & I walked in, we were treated like family - given a tour of the entire amazing facility. It's like Disney World for our beloved pups! The kennels and play area had state of the art drainage for their little accidents and it's clean & safe as is their grooming section. We were given a thorough consultation on their services and products and Faraz even had offered to bring in any items we use that they don't carry as an added convenience to us and our pets. That's superb customer care & service. Bottom line; it's easy to buy from Chewy.com and or PetSmart, but my wife and my hard-earned money will now go to Faraz and his family owned & operated business because we can clearly see that they want to earn our trust & business. Our first purchase was for deodorizer candles, chew toys, canned pumpkin and five large stars for their walk of fame. One for our four dogs and the fifth for Juno, who we lost to cancer this past September. Give them a shot to earn your business for you and your beloved pup pups and tell them David & Amy sent you.

I just moved here from California and I don't think I have seen a nicer groomer/boarding home. The…read moreowner is so sweet and his staff are very professional. I appreciate that he asks for proper documentation of dog vaccine history so that you are sure the other dogs are up to date. For context my dog contracted fleas the second day since moving here and he has been very uncomfortable. They treated my dog very appropriately, ensuring that he was quickly taken into treatment without exposure to others. I highly recommended you stop by and see what they have to offer.