After stopping in at the store I set up an appointment for a home visit to have a sofa and chair measured for slipcovers. On the morning of the appointment I was called and had to reschedule for the following wk because they said they were sick, I said okay and we set up a week from that date, again I waited and this time nobody showed up and nobody called to explain what happened even after I called Chris to remind them that this was the second time they had left me hanging, I finally called again the next day and asked what the mixup was and got a lame excuse. One time okay if they were sick, but twice is just bad business. read more