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    Paw In Hand

    5.0 (54 reviews)

    Services - Paw In Hand

    Pet physical or wellness exam

    Pet vaccinations

    Paw In Hand Photos

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    Reviews With Photos

    Candice H.

    10/10 recommend. So thankful for Dr Servantez. Although this was a difficult situation, she handled it with so much love and understanding. Such a sweet doctor. She took good care of us and our baby. Explained everything so gently. She's very busy so please be patient with her as she tries to help all these families and their babies. Rip my sweet baby angel Kramer. We love you forever.

    Oscar C.

    Our beloved Charlie, one of our three dogs, sadly had to be put down on 6.20.25 due to health reasons. We did not want to euthanize Charlie at the vet's clinic, as our other two dogs would not be able to be there. I searched online and luckily found Dr. Servantez with Paw In Hand. This was the first time we had ever experienced having to put one of our dogs down. She was the ultimate professional, gentle, and kind. Emotionally intelligent, and genuinely empathetic. She explained the whole process, what to expect, and took her time with us and Charlie. Even though this was a tremendously sad experience, she made it bearable with her humane, magic touch, allowing my wife, kids, and our other two dogs to be present at every stage of the process. Dr. Servantez is doing God's work and healing us in the process. Thank you sincerely, Dr. Servantez. Peace be with you, Oscar & Nelly C.

    Sherry Y.

    Dr Servantes was a blessing to our family. We contacted her to come to our home because it was time to have our sweet dog euthanized. It was such a difficult decision and making the first call was so hard. Dr Servantes was so caring, understanding and compassionate. She came to our home and explained the process and gave us all of the time we needed to say our final goodbyes. She was so sweet with our baby and gave her the most love, dignity and respect. When she brought her remains back to us she added a few memorable touches that will stay with us forever. Definitely recommend!

    Ashes, paw print, and tuft of my baby's hair.
    Namiko R.

    Cynthia was exactly what I needed. From the moment she answered the phone until she dropped off my baby's ashes, she was amazing. She was very kind and extremely professional through the entire process. Not only did she treat me and my family with kindness and respect, but my beautiful Lily as well. Her energy is so soothing and peaceful. I couldn't have asked for a better experience in such a difficult circumstance. She took the time to explain everything from the process to the time frame. I had no questions and knew we were all in the right hands. Even the way in which she handled Lily's body once she had passed gave me comfort. I am forever grateful I found Cynthia. I hope not to need her services again, but in the event I do, at least I know she will make a devastating situation a little better. I will be recommending her to anyone who may need it.

    I was so impressed by the comfort that was given when I had to say goodbye to my sweet Finnegan. I have to say Finnegan loved Cynthia and she spoke so sweetly to him and I know he was at peace. I could not say enough about the kindness showed to my big boy - 160 pound Irish Wolfhound.

    We have contacted Dr. Servantez twice to help our sweethearts cross into heaven. She is very patient, kind, and empathetic. She helped make the process as easy as possible. I knew I didn't want to take my cats to the vet for this since that is a stressful environment. Doing the transition at home was 100% the right choice for us. I will always remember the little details that made a world of difference to me: the sweet basket to carry them out of our home, how she arranged my cat's little head on a pillow when I was crying on the floor, and all of the mementos provided with the box of ashes. Dr. Servantez is an angel on earth. Making this decision is always a difficult one, and I know that it was the best one for us to help ease what our cats were going through. RIP Luna (2012-2025) RIP Noodle (2011-2022)

    Jorge M.

    I am short on words of how professional and compassionate Dr. Servantez and her staff were. We had to put down our beloved Thundar. They guided us through the process and helped comfort us through our pain. I would highly recommend Paw in Hand for anyone needing this service.

    Sarah B.

    How do I even begin... Loosing a beloved family member and having to make one of the hardest decisions in life is not easy. I wish I had the best words to describe such an amazing person and respectful experience. Dr Servantez is the Mother Theresa of dogs and has the biggest, most beautiful heart I've ever had the pleasure of experiencing. She was beyond respectful, professional and just perfect. She is worth every penny & then some. She is SO knowledgeable. My dog was the literal love of my life and to have such a respectful and beautiful ending - perfectly depicted an amazing life. There are no words to express my gratitude for this amazing human. She is truly an angel.

    Maximus
    Mariana R.

    Thank you so much Dr Servantez, you and your assistant were so helpful. This was my first time putting a fur baby to rest and you helped me feel at peace with my decision. The whole process was so sad but beautiful. My boy let this earth eating his favorite treats up to the end. I will forever be grateful for you. Thank you, Thank you, THANK YOU!!!

    Putting your pet down is one of the most difficult decisions anyone can make. Then comes the challenge of finding the right person to help you through it with peace and empathy. Dr. Servantez exceeded every expectation. Making this decision was not easy, but from my very first phone call with Dr. Servantez, I felt a sense of peace. She truly listened and allowed me to express how difficult this was. Even though I'm sure she's heard similar stories many times before, she never made me feel like just another client. She took the time to explain everything thoroughly and helped me see the situation from a more comforting perspective. Minnie was, and always will be, my world. For nearly 15 years she gave us the best life and I knew she deserved to go peacefully surrounded by love and in the comfort of her own home and since she was an anxious dog, we didn't want to take her to a clinic. As soon as Dr. Servantez walked through our door, Minnie was calm and in that moment, I knew we had made the right decision. Dr. Servantez gently reassured us that, given Minnie's health complications, we were doing the right thing at the right time. She explained every step with so much compassion and empathy. She gave us extra time to say our final thank yous and "I love yous" privately. When it was time to take Minnie, she handled her with the utmost care and respect. Though my heart was breaking, I also felt a deep peace knowing Minnie was treated with such love and dignity. Two weeks later, Dr. Servantez personally delivered Minnie's ashes, her paw print, and a beautiful poem that I will cherish forever. Thank you, Dr. Servantez, for your kindness, compassion, and the comfort you brought us during such a painful time.

    Items I received from them
    Denise R.

    Putting down my baby boy Bucky has been one on the most difficult things I have had to do. I had him for 15 beautiful years and I miss him every single day. Dr. Servants and Brian, took this terrible life changing event and turned it into something beautiful and peaceful. We said our goodbyes in Buckys favorite bed and we gave him his last kiss goodnight. During this time they not only did what they needed to do but found a way to comfort us, all at the same time, this was unexpected but I will forever be thankful for how sensitive and graceful they handled everything. They took my boy in a beautiful basket and brought him home a few days later. They hand delivered him with a nice hug. (I'm not a big hugger but I needed that at this exact time THANK U Brian) I thank God that someone has the ability to do these types of services, and help us during these difficult times. If you are going to need these services I highly recommend them. I have no words to express my gratitude.

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    Page 1 of 2

    Ask the Community - Paw In Hand

    Review Highlights - Paw In Hand

    Servantez walked through our door, Minnie was calm and in that moment, I knew we had made the right decision.

    Mentioned in 35 reviews

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    Pets 'N' Vets Animal Hospital

    Pets 'N' Vets Animal Hospital

    (212 reviews)

    We had never been to this vet before, but one night around 7 pm our dog decided chaos was the plan…read moreand ate a grape off a plate we accidentally left out. We have two dogs and didn't even know which one ate it. After a quick panic Google session and seeing grapes are a big no for dogs, we rushed the dog we thought did it to this vet since they were open late. We called while driving to explain the situation, and by the time my husband got there, they were already ready for him. The front desk staff was incredibly kind and genuinely concerned about our dog. A few minutes later, my husband started second-guessing and thought maybe it was actually our other dog. We told the front desk, and they said it would probably be best to bring the second dog too just to be safe. Once I got there with the other dog, we suddenly remembered we have baby monitors and cameras all over the house. We asked if we could check the footage to figure out which dog actually ate the grape. At this point, they had already checked both dogs in. One of the vet techs or nurses came in while we were watching the video and just stood there quietly. I looked up and she said, "That's totally fine, I can wait until you figure out which one it was and we'll start with that dog." She waited patiently for about 15 minutes. No rushing us, no attitude, nothing. I was honestly blown away. I have never experienced that level of patience or understanding at a vet before. We reviewed the footage and confirmed it was the original dog we brought in. When I went back to the front desk and told them the other dog didn't eat anything, they immediately said not to worry and that they wouldn't charge us for the second dog at all. Again, shock. Every vet we've ever gone to would have charged for literally anything they could. This place just cared about the dog and the situation. When we finally saw the vet, he explained everything clearly. They needed to induce vomiting and explained worst-case scenarios, including charcoal and follow-up blood work if they didn't see the grape. They took him to the back, and within minutes came back and told us he threw up the grape whole. Since it wasn't digested, no charcoal or extra treatments were needed. They could have easily pushed more tests or treatments, but they didn't. That honesty meant a lot to us, especially because we had a past emergency at a highly rated pet hospital where they ran a bunch of unnecessary tests and told us our dog had something totally unrelated based on an X-ray. Later, friends of ours who are human physicians said that diagnosis would have been nearly impossible without an ultrasound, which made it pretty clear we were being hustled. We don't currently have a regular vet because we've been bouncing around trying to find one we trust, but after this experience, I'm really glad to say we finally found one. I wish I remembered the names of the vet and staff who helped us, but we'll absolutely be back for routine visits and any future emergencies (hopefully there are none lol).

    The best vet in town. They care about your fur babies. Friendly staff. The only vet my fur babies…read moreand I feel safe and

    Loving Hands Animal Hospital - Located at the corner of Pipeline and Edison in Chino.

    Loving Hands Animal Hospital

    (368 reviews)

    On 4/26/26, I had to rush my sweet rescue to be examined at 5 am on Sunday. He was very ill, lost…read morelots of weight, not eating, could not walk and was hyperventilating. The hospital met us in the parking lot and put him on a stretcher. Everything was a bit of a blue but he was taken in quickly and I got to be next to him when he took his last breathe. The Dr, he did not make us wait, let me spend time with him and he died with dignity. I made an error on the intake form and Melissa was so nice and called me back to confirm the ashes belonged to my boy. Talking to her today also helped me clarify his terrible condition when he was brought in which brought me a sliver of comfort knowing that the decision I made with best for him in that moment.

    After months of consideration, I finally made the heartbreaking decision to euthanize my two…read more15-year-old dogs due to severe cognitive decline. They were confused, frightened, incontinent, pacing in circles, getting stuck, unable to recognize names, eat independently, or maintain any potty training. I had to hand-feed them. They were not living with peace or dignity. At an initial visit, Dr. Sanchez authorized euthanasia for only one dog and recommended lab work for the other. Later that same day, I was informed that one dog had extremely elevated liver values, likely liver cancer. She said we'd need an ultrasound to confirm but I declined given their age, condition, and constant distress. She offered medications to lower ammonia levels, but I declined because it would give my dog diarrhea, they were already stepping in their poop because of their confusion, I didn't want to make it worse or make them more uncomfortable. Two weeks later, I scheduled euthanasia. Thirty minutes before the appointment, I was told another quality-of-life exam was required by a different doctor and that I would be charged again. After pushing back, the manager agreed to waive the additional fee. Our appointment was at 11:00 AM. The doctor did not enter the room until after 12:00 PM. He did not introduce himself, acknowledge us, or acknowledge my dogs. He immediately went to the computer and typed silently for 20-30 minutes while my dogs paced in circles on the floor. When he finally spoke, he made dismissive comments about owners wanting to "put pets down" while veterinary medicine wants to "throw medications at them." When I explained I had tried all recommended treatments and that my dog was actively circling in distress, he said he would only consider euthanasia if the animal was "dying right in front of him." He said "well maybe if she was going in circles 24/7..." to which I replied, "Why would I wait that long? Why would I wait until it got to that point?" When I questioned why we were made to wait over an hour if he had already decided not to proceed, he began yelling at me and my family. He spoke over us repeatedly, raised his voice, leaned over the exam table to yell closer to our faces, and became increasingly aggressive. He suggested I go to a shelter or county clinic "where they don't ask questions." He never examined my second dog. I am a registered nurse who works in the ICU. I understand medicine. I understand suffering. I told him that I could never imagine yelling at patients or families the way he was yelling at me during such a vulnerable moment. He continued yelling anyway. He ultimately opened the door, shouted that we should be angry at the front office staff, and slammed the door as he left. My dogs were crying in fear. I was crying. This was one of the most painful days of my life, and instead of compassion, we were met with hostility and intimidation. I asked to speak to a manager. I was told one would call me. That call never came. Please consider another clinic. After 15 years of loving my dogs, they deserved dignity, compassion, and humane care -- and this clinic failed us completely.

    TLC Animal Clinic

    TLC Animal Clinic

    (150 reviews)

    I absolutely love TLC Animal Clinic for my golden doodle Gracie! I highly recommend TLC Veterinary…read moreClinic for your pets medical needs. I've been taking Gracie for over a year and the vets are so knowledgeable and kind with her. The front staff are professional and kind. But a shout out to their manager Stephanie: the desk staff need some help answering phones calls and assisting vets! I was put on hold for 10 minutes just to ask a question, and it was faster for me to drive to the clinic than to continue being on hold. When I got there, staff ( there were two) were helping in the back rooms with vets and trying to answer questions on the phone, and taking new calls. Get these hard working people some support!!! Luckily I live close by, but some clients don't. It's a great place, but come with some patience. The staff are doing the best they can!

    Highly disappointed in how unorganized the front desk is here. I've been coming here for years with…read moremy various pets and I have no issue with the doctors but the last two appointments have been really unorganized and upsetting with the front desk. They also are constantly confused with my account and are not very professional on the phone. With the first appointment, they must have told me the wrong time or input it into the system wrong but when I arrived they told me I was one hour early and blamed it on me. Thankfully they were still able to see my pet. With the second appointment, they waited until almost the last minute to tell me they were cancelling my appointment because they were going to be closed. This gives me almost no time to find a new vet to go to and makes no sense why they would suddenly be closed when they shouldn't be. Unfortunately will not be returning to this vet.

    Banfield Pet Hospital

    Banfield Pet Hospital

    (17 reviews)

    Took my 10 week old puppy Bruno to get his vaccinations and comprehensive exam. Was greeted upon…read moreentering, checked in, and was quickly taken into an exam room. It was nice to see Bruno's name handwritten on the welcome board. Those personal touches really make a difference in my opinion. The wait time in the exam room was less than two minutes, Dr. Hanna and his assistant were professional, personable and knowledgeable. The front office staff are friendly and welcoming as well. They all took their time to explain the different types of puppy plans and treatments they provide and recommend. One thing I noticed is how they treated every pet with so much love and affection. I'm glad we chose Banfield for my puppy's needs! Definitely recommend!

    UPDATE: It's been over a month. I've heard nothing from this Banfield. They've continued on as if…read moreliterally nothing happened. However, the autopay on Sandy's pet insurance still processed without issue. I spoke with Dr. Liu and although he's "sorry for our loss" there was still no acknowledgment of his wrong doing. No remorse. Both he and Dr. Hanna are responsible for letting Sandy die under their supervision. Dr. Liu says he's not at fault because he didn't receive Sandy during the emergency visit, Dr. Hanna did. Dr Hanna says he's not at fault because he didn't prescribe the medication that killed her, Dr. Liu did. So no one is at fault, but they still want their money for murdering our pet. I'm absolutely disgusted by the lack of response by Banfield.

    Grand Animal Hospital

    Grand Animal Hospital

    (122 reviews)

    I was babysitting my son's dog for three weeks, and he asked if I could take her somewhere to get…read moreher teeth cleaned. I looked on yelp and called about 10 different places to get prices. Grand Animal Hospital was offering a $200 off Dental Cleaning Special. For Grade 1 or 2, the price would be $696.75. For Grade 3 or 4, the price would be $797.75. This price was very reasonable compared to other quotes I received. I made an appointment. The vet examined the dog and determined that it would cost $797.75. This price included an exam, bloodwork, anesthesia, teeth scaling and polishing, pain injection, antibiotic injection, and three different medications to take home. I left her there around 11 am and picked her up around 3 pm. As you can see by these pictures, they did an incredible job! The staff was so nice and answered my many questions. If your pet needs their teeth cleaned, I highly recommend Grand Animal Hospital!

    I brought my dog in yesterday because she had been having stuffy nose for about a week and…read moredeveloped a nosebleed. She started to sneeze a lot yesterday and it looked like she was trying to get something out of it. Since our regular vet didn't have any appointments, I scheduled a same day visit at Grand Animal Hospital. The doctor (an Indian female, though she never introduced herself or gave her name) examined my dog very briefly which literally just a couple of seconds and said she wanted to order an X-ray and bloodwork to check her white blood cell count. I asked if she could check inside my dog's nose for a possible foreign object. She said she couldn't because it would require putting my dog under anesthesia. I then asked if an X-ray would show a foreign body, and she told me no, it would only show structural issues, which was not my main concern. However, shortly after, she contradicted herself and said the X-ray could show a foreign object. She also said the bloodwork would show inflammation, but my dog's nose was already visibly swollen inside and bleeding, so inflammation was obvious. When I tried to explain that the inside of her nose looked swollen, she interrupted me and said, "there is no swelling, everything looks normal," without even properly examining her. My dog is a Pomeranian with Alopecia X (hair loss), which is a very common condition in this breed. When the doctor saw my dog has no hair, she looked suprised. The doctor seemed unfamiliar with it and suggested my dog must be mixed, which is incorrect. I also mentioned that my dog has itchy skin on her sides, but the doctor ignored this concern and instead just said she didn't see any fleas, which makes no sense since my dog has almost no hair. At the end of the visit, she said a nurse would bring an estimate for the X-ray and bloodwork. When the estimate came out, there was an additional test for upper respiratory infection that the doctor had never mentioned. The total estimate was around $1100 for only x ray and 2 blood work. This is the most expensive hospital ever. Overall, I felt like the doctor did not listen to my concerns, did not perform a proper exam, and was more focused on ordering tests than addressing the actual issue. Because of this, my husband and I decided not to proceed with any of the recommended tests and left. Unfortunately, the visit still cost $59, which felt like a complete waste given the lack of care and knowledge. The nurse was nice and waiting time was quick.

    Paw In Hand - vet - Updated May 2026

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