I really love Leslie Animal Clinic - their demeanor and bedside manner with my two dogs is…read moreincredible. Dr. Leslie and Dr. Turner are both eloquent, lovely and helpful when discussing our pups. I would give them 5 stars, but WOW is it expensive to see them. We spent almost $400 at our last visit for two exams, two shots and some ear meds for our one pup. I do appreciate them talking about costs with me as we go, but I'm always leaving there having spent more money than expected. That said, you get what you pay for. Overall, so happy with this team and always feel like my dogs are taken care of.

I believe the medical care my dog received was competent, and ultimately he was correctly diagnosed…read morewith Cushing's disease. The staff was courteous, and I appreciate that. My concern is with the communication and clinical decision-making process. As a healthcare professional myself, I value understanding the assessment, differential diagnosis, and the reasoning behind recommendations. I repeatedly felt that recommendations were presented without sufficient explanation of why a particular test or treatment was the best next step or how the results would change management. Veterinary medicine has become very expensive, and I understand that diagnostics are important. However, clients also deserve a discussion about priorities, expected benefit, and reasonable alternatives based on both the clinical picture and their budget. That conversation was largely missing for us. For example, after my dog's initial workup, I would have appreciated a discussion of why the next recommended step was abdominal imaging versus endocrine testing, and how each option would affect treatment decisions. Instead, I often felt I was trying to piece together the clinical reasoning myself. I don't expect inexpensive veterinary care, and I'm willing to invest in appropriate diagnostics. What I hope for is a collaborative approach where the veterinarian explains the assessment, discusses options, and helps owners make informed decisions rather than simply presenting expensive recommendations. I think this is a capable practice, but communication and shared decision-making are areas where the client experience could be significantly improved.

The surgery was a success but the patient died. Not an unusual outcome with Trauma Surgery. If it…read morehad not been for Dr Miller's willing attitude to attend in emergencies Izzy would not have had any chance. Thank you. Kathleen Robb Maloccurance is not malpractice

Ark animal hospital is the best ever Dr R.Miller is awesome with pets Sox .Bootsie and Rajah aka…read morePrincess were Dr Miller's patients and they loved everyone in the office

The staff were friendly and amazing and helped us when we were in a tight bind. We explained our…read moresituation and they kindly listened and helped our family in need. Thank you Button Brand

I took my cat in because she was showing clear signs of a UTI. Ended up keeping her for 3 days told…read moreme they did surgery to remove the stones, and months later she is still having the same issues. They will not send the surgical notes to me or the vet i should have went to. 0 stars. DO NOT USE THIS VET!

moved here in '24 with my pom & bully. I am very particular when it comes to care due to the…read morenatural bulldog breathing/NM heat. I've used Wagon's Wheels for boarding every trip since '24! They tend to the special needs of my dogs, update me during their stay, and they always come back happy like they were on vacation too!

The owner is amazing and friendly, and the people who work for Kim are caring and very attentive…read more My dogs love it there! There's a huge fenced in area for them to romp and play, and they always come home happy. I recommend them highly.

I've been taking my pets to Dr. Harvey since 2002 and absolutely love the service we have received…read moreover the years! The compassion and care our pets receive is wonderful. We appreciate that Dr. Harvey always gives her honest professional opinions about treatment options. We also like that she incorporates holistic treatments in her practice as well. Just this past November my beagle was attacked by a coyote. Dr. Harvey and her staff were quick to act and treat our dog even though we had no standing appointment. Glad to report that our beagle recovered from her bite wounds and rib injuries and is doing just fine! We wouldn't take our pets to any other vet in El Paso, TX!

This review update is specifically meant for the spa in this case. I absolutely have no complaints…read moreabout Dr. Harvey and her team on the clinic side of this business. The quality has been on a decline for a couple years at this point. They allegedly only have one groomer who works one day a week, which truly sucks. My dog became cage aggressive as a result of the very first groomer we encountered here to start (can't remember her name) which was never an issue any other time she had been groomed elsewhere. Most recently, I had called to set an appointment for her yearly vaccines in anticipation of getting her groomed. When I requested the grooming appointment, I was told that because HE (they consistently say he when my dog is female) is cage aggressive she needs to be with an experienced groomer. This experienced groomer is also the only one available, who only works Wednesdays. This call was made at the beginning of June, and the appointment wouldn't be until June 25th. Fine, I'm okay with waiting. The 23rd rolls around and I still have yet to receive the email reminder, so I decide to call and see what was going on. The girl who picked up the phone checks the schedule and sees no appointment for my dog, and offers to reschedule for the experienced groomer on July 9th. I had already waited so long for the original appointment that I'm starting to get annoyed. I accept the appointment for July 9th. My husband then texts me that the appointment was canceled, due to the groomer being sick. GREAT. When can she get groomed? They're not sure, needed to see if they could squeeze HIM (again my dog is female, she's been groomed here for years, and they can literally see it says female on her profile) in with the manager. I'm already annoyed as it is so I ask what the solution here is, how soon I'd have to call back. I'm told they'll call me when they have a solution. Well I figured out MY solution. I went to a different groomer.

This place is awful. Let me list the ways…read more.. First of all, after our dog stayed at this facility, she came home with kennel cough. That led to the extra expense of a vet visit. And if you want your dog to have any attention, you have to pay $5 for 15 minutes out in the yard. The owner has a fenced area where dogs can run and play with one another during the day, so there is no reason to keep them cooped up like that. Plus, she did not want to release my dog to me 30 minutes after her "closing time". I had just come from a funeral, flew for 5 hours, and then drove for an hour and a half. SHE LIVES RIGHT THERE... on site... and she wasn't going to give me my dog. Needless to say, that didn't go over well with me. All this, and come to find out, she took the blankets away from our dog. We had sent her with old blankets, because she can get bored and will chew. So she did and the lady took them away! Our dog spent several days sleeping on the cement floor! My husband had already experienced problems with her obedience classes, so we should have known. She apparently talks about 50% of the time about topics unrelated to the training. He said it was mostly a social gathering with a few moments sprinkled in where the dogs learned commands. Services of this kind are limited in this area, but it is worth the drive to Las Cruces in order to avoid training or kenneling your dogs here.

I love this place. They have the best tasting pupusas in the area. I highly recommend this place.read more

We took a break in our travels to visit Alamogordo and our little dusty dogs were in need of a bath…read moreat least. No luck with everyone booked up and we didn't think to call ahead. Our motel room only had a shower no way could I bath them in there! We hated leaving town without getting them groomed! This sweet place worked us in on short notice and did a wonderful job with Roxie & Gabby, they were happy & sassy again after some TLC. Such a darling little establishment and nice owner & daughter! Thank you! Next time we are in town we will call ahead and book here!

My friend took her dog to Pampered Pooches for a haircut. This is what Jordan did to him!! He had…read moreto get stitches for the chest cut--it was an open gash and you could see the muscle. Upon examination, the vet found several more cuts on him and found razor burns all over him. This is a professional groomer? Look at the pictures. We're all furious for her. They weren't taking ANY responsibility for it. She said he was matted. She didn't say anything about him being matted when she dropped him off. Then she said he moved. Now she's offering a refund for the appointment, but she's not paying the vet bill. Update, she refunded the money for the "haircut" to my friend.

I have found Animal Village NM to be a professional Caring…read moreanimal rescue, work that is never easy But often rewarding. During the added stress of Covid, Sunny has been extremely patient and kind

Enjoyed reading the response Sunny made to my review, well to start off I have never realized how…read morefar you would go but to lie. The vet records were in my mother's name since she was an adult. I am the one who cared for our pets, took them for walks, fed them, gave them water, cleaned up after them, bathed them, and groomed them. I was communicating with my mother attempting to get the records. and if you really want to go that far as to say you warned me in advance you did not. You are apparently not only rude but a manipulator and liar as well. Reading others reviews since I left mine you have not changed and I feel sorry for the fur babies stuck with you, and the individuals you cheat out of money for a dog they wish to love.

We live in Las cruces and was told our Pomeranian had kidney failure. We never been to El Paso…read moreanimal emergency before. I was skeptical due to the reviews but I had to try to save my baby. It was under horrible circumstances we had to be here but they did everything they could to save her. They knew what they were talking about. Made me feel as comfortable as possible. Called me with updates. Sent us home with a card and paw print of her. I would take my other dogs here again if we ever needed any help.

This place was terrible, our dog got a big chunk of her nose bit off by another dog we arrived and…read morethey charge you money from the start and waited 3+ hours which during that time we asked for updates and if we could be with our dog and they refused. If you have an emergency DO NOT bring your animal here. When we started asking for any kind of updates they just kept saying "oh the doctor is looking at her chart right now".... There should be NOTHING IN HER CHART IT WAS HER FIRST TIME HERE. Also all the dogs they took before her did not have emergencies so it did not make sense that our dog who is scared in the back for hours in pain got no service. Update*** we left and asked for a refund