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El Paso Animal Emergency

2.8 (101 reviews)
Open Open 24 hours

Services - El Paso Animal Emergency

Emergency pet hospital

Pet physical or wellness exam

Pet vaccinations

El Paso Animal Emergency Photos

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Annie Belle Rose the day after she came home

I'm just going to cut to the chase -- Dr. Koplos is absolutely amazing. He has truly been given a gift from God, and he uses that gift to heal others. The long of it... My precious Yorkie, Annie Belle, suddenly became very ill. At first, I thought it was something minor like anxiety since another of my furbabies had recently gotten sick. But it turned out to be something much more serious -- her gallbladder. I'd heard people say before, "If you want the best, you'll use Dr. Koplos," but I never really gave it much thought. I had never needed a vet for something as major as gallbladder surgery or biopsies. But here I was. Two years ago, I lost my son, Jonathan David, to medical negligence. I have never been the same. That devastating loss created a deep fear of doctors -- human and animal alike. I've always been a researcher, but after losing my son, that instinct became even stronger. When I learned Annie might need gallbladder surgery, I was terrified. Everything I read said there was only a 50/50 survival rate. My heart sank. But then I spoke with Dr. Koplos. He didn't minimize the situation, and he didn't boast. He explained the procedure clearly, with confidence and compassion. His calm, steady reassurance eased a fear I thought was unshakable. This man is incredible. If I could give him lifelong happiness, all the money in the world, or more years to share his gift -- I would. He reminded me that real compassion still exists, and that is truly invaluable. I also want to recognize Aaron, a Vet Tech, whose kind and gentle heart made a world of difference. In one of the scariest moments of my life, he calmed my fears and offered a compassion he may never realize the impact of. I am genuinely in awe of the wonderful team at the El Paso Animal Emergency Clinic. I couldn't possibly list them all, but every single one of them was truly amazing. If your furbaby ever needs a biopsy, surgery, or any serious care, I can say with 100% faith: Dr. Koplos is the one I trust with my babies. And that means everything to me.

DO NOT LET THIS TECH HANDLE YOUR PET. Locks the door on you during labs then leaves without finishing when you question him. Unprofessional!
Anita N.

This place is HORRIBLE!!! It's not even about what they charge, I would pay anything for my pet but the service they provide is unlike anything I've ever experienced. Please avoid this place if you can! The Doctor was the only decent person during the entire visit and actually handled our puppy with care... but the techs...MY GOD, they were the absolute worst every single one! They are SO rough with the animals, the way they handled them is questionable, forcing pets who are clearly in pain or scared and they don't care..zero empathy and they get angry and defensive when you question them or ask why they are doing what they are doing (red flag)! They techs here are extremely unprofessional, rude, and impatient towards the pet parents. They tell you to wait outside the room while they do labs then physically lock the door behind you and you can do nothing when you hear the dog yelping in pain, that's their policy... to lock owners out because it's a "liability" and "traumatizing" ....because that makes a whole lot of sense. When he finally unlocked the door I told the tech not to lock the door next time and that I'd be recording the rest of the visit. He immediately slammed the swabs down grabbed the paperwork and said "I'm done, someone else can do it" and just left - got that on video too which I would love to show! This guy should not have his job PERIOD. I wish I got his name but I'm including his photo. Request someone else immediately before he handles your pet or straight up abandons you and leaves you and your pet there with nothing. You want all this money payment up front but physically lock the owners out of the room and get mad when they record the visit? More red flags! What are ya'll trying to hide? They have some extremely poor and shady business practices that they think they can get away with because they're the only 24hr place in the entire city of El Paso and Las Cruses. Nah...I've seen so many other bad reviews that there's got to be something we all can do to put a stop to this!! I would absolutely NEVER EVER EVER go to this place again if I didn't have to.

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2 months ago

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5 years ago

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7 years ago

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2 years ago

Dr. Koplas is a really great vet with tortoise. I've been going to him for years and can say nothing but good things about his services.

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Review Highlights - El Paso Animal Emergency

Here is our sweet boy a month after recovery and is as healthy as can be!!

Mentioned in 3 reviews

Read more highlights

El Paso Animal Emergency - vet - Updated May 2026

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