The place reminds me of an old school type joint with memorabilia on the walls. Thw service was warm and inThe ice cream was tasty, and they had plenty of options. I settled for their peanut butter Reese's sundae and I was very happy with it. Worth a visit if you're in the area. read more

Really good ice cream. However this site doesn't have all the flavors like salted caramel crunch. Service was fast and friendly. A place to eat inside or out. Just remember- open til the last lick! (Or 10pm whichever comes first!) ;) read more

Awesome variety of flavors! Especially awesome that they keep their nut flavors separate, for those with allergens. The Halloween decor is a special touch too. read more

Had a nice dinner tonight and left room for dessert. We love ice cream in this family and we heard great things about Royal Scoop. Luckily, Royal Scoop didn't let us down! So many great flavors to choose from made the decisions tough, but we eventually figured it out. Wifey and my son each got single scoop cups - Nutry Cup I Joe and Death by Peanut Butter. My daughter and I both got waffle cones- she got a double scoop with Chocolate Peanut Butter and Cookie Dough and I got a single flavor-Royal Turtle (chocolate, caramel and pecans). I 100% recommend this place. The ice cream is fantastic and the staff were very helpful and friendly! read more

See all

Less a review and more a comment to any restaurant; when you have posted hours the very last thing you should do is decide to close early. In this case an hour early...with no reason given! Inconsistency will cause more and more to rethink a go-decision for any destination and that will impact revenues over time. Fact read more

I was able to grab an ice cream before my movie. I got cookies and cream on a sugar cone, it was delicious. I was given samples to help me make my decision. read more

Pavilion Royal Scoop - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

See all

We discovered Royal Scoop ice cream last year in Fort Myers Beach. This year we are vacationing in Naples Park and I was thrilled to find a Royal Scoop less than a mile from our rental! While the ice cream itself is still fantastic, the service at this location is nothing more than mediocre. No smiles, no chatting with the customers, and I swear the scoops are less generous than the FMB location delivered. Maybe the owner of this location doesn't stress the fun aspect of ice cream, or maybe it's the location in a shopping plaza in the middle of upper class suburbia, but if it was not for the great selection of flavors I would swear I was at Baskin-Robbins. read more

Very good ice cream. A great cariety of flavors. Quick and courrtous service. Nice location ans ambience.

Still not understanding why I can get a foam ice cream cup with ice an a water bottle and not a cup of ice and a bottle water. ‍ PD: Ice cream is amazing!!!! read more

Pavilion Royal Scoop - a hand holding a plastic cup and a bottle of water - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

I'm giving this place 3 stars and honestly that's way too much. Ice cream was delicious, but my god the customer service in this particular location is TRASH! I've been to all the locations and this one by far is the worst. I'm huge on customer service and the two girls and guy and that were behind the corner wasn't welcoming. That was the first and last time. By reading all the other reviews I can tell the owner/manager doesn't care because most of the complaints are about the customer service :( I came to this location on 1/26/2020 around 4-5 o'clock. read more

Pavilion Royal Scoop - Chocolate with brownie - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

I don't even think the service staff even spoke a single word to us while we were in the store ordering. Ice cream is on the pricey side, but at this point you must expect that everywhere. 1.50 for some sprinkles tho- that's outrageous. Ice cream was good, it's definitely a location based shop, no real draw for us other than when we are leaving the movies. read more

this was PERFECT right after 5 college gals hit the beach. We were hot, tired and a lil sunburnt, ice cream was the perfect solution. All of us LOVED our ice cream. We got coconut, mocha, espresso, fudge, and blueberry. The worker was amazing and ran the place all by herself. She gladly gave us samples to try the wide variety of flavors. Yes it was overwhelming to choose but in the end you can't go wrong. The portions were generous enough. The atmosphere was very refreshing and clean looking. The movie decorations made us feel like we were movie stars on the beach. Fresh wind-blown hair and golden tans from the beach match perfect with the ROYAL SCOOP. read more

Pavilion Royal Scoop - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Mediocre ice cream. Vanilla has not a hint of vanilla; just tastes like sweet cream. Friendly and efficient staff and a good ordering system. Plenty of outdoor seating. read more

Nothing bad to say. He ice cream was fab! You know my favorite line. Go get ya some!! read more

See all

Did not even get to try the ice cream because we stood inside for about ten minutes with no one helping us. Then another family came in and they were immediately served while the workers just stared at us. We will never be coming back. So so incredibly rude. read more

I must visit if you're in North Naples wonderful ice cream wonderful staff dog friendly outside and they give you a dog ice cream. Really really good the flavors they also have this ice cream at the beach box in North Naples and Vandebilt and Rich Carlton delicious always been there and been abandoned for years and years worth the wait worth the trip yummy ice cream read more

Pavilion Royal Scoop - Yummy. Ice cream and doggies too! - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

I had never been to this sleeker, smaller sister to the original Royal Scoop we've visited for thirty years. All twenty of us descended upon them on a Thursday evening and within minutes everyone had a cone, a waffle bowl, a cup, or a root beer float in hand. We spilled outside to the sidewalk tables as this is a tighter space and I miss the cow bench, the sculptures, and the general kitchiness of the store on Vanderbilt Road. But when you still get the same rich, creamy ice cream who can complain? Watching toddlers discover their first taste of Royal Scoop is pure delight. My twin toddler granddaughters' eyes popped open with their first taste, then they were like baby birds opening their sparsely-toothed mouths while baby-signing "more more more"! Introducing a fourth generation to our family favorite was the best part of the ice cream run. read more

A little pricey but whose not these days with ice cream. Ive been coming here since a little kid and to this day still love this place. Today I ordered the Reeses Sunday ($7.69). I didn't like the .99 upcharge for the sprinkles I aske read more

Pavilion Royal Scoop - Reeses Sunday - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

Best ice flavor selection around. No questions asked. Single scoop split into 2 flavors is more than enough ice cream, but still let's you have multiple flavors! Their coffee flavor is to die for, and so is the mocha almond fudge! read more

Pavilion Royal Scoop - Fudge Carmel Swirl - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

One of our families favorite place to have ice cream if you are going to Splurge this is the place to do it. The cashier is really friendly and friendly knows their Ice cream and what goes good with the flavors read more

Atmosphere - small but cute. Ice cream - Great ice cream variety, great taste. My husband got the choc chip cookie dough. I tried the black raspberry and chocolate fudge. Very different but both were amazing. Service: quick service. Busy but we're efficient. Pricey: pricy!!! Almost 5$ for 1 scoop read more

Good find in the Naples area. They have a nice variety of flavors including chocolate ice creams (dark!) and coffee. The ice cream is thick and creamy. The atmosphere is not special but the staff were very nice. read more

Great ice cream. As far as customer service goes, I had forgot my wallet here and got a call from a manager (Rameen) to inform me just as I had started to tear the house apart looking for it! I'll definitely be coming back. read more

I would call this "the Royal Ripoff"Don't waste your money or time with this establishment. Overpriced regular tasting ice cream. Can't understand why this place charges the amount of money they so. DONT GO THERE. read more

As they say here "life's short, eat dessert first" !! The worst thing here is there are so many wonderful choices, how to decide?! I had a carmelicious cup scoop on this visit and it was so delish! A great way to wrap up the day! read more

Pavilion Royal Scoop - Ice Cream & Frozen Yogurt Near Me - Naples, Florida

The ice cream was good, but the employees were horrible! I asked the employee to show me (with her hands) how big the single scoop of ice cream was and she rolled her eyes! She responded with "uhh just a little over the cup" and I was like OK fine single scoop it is! I probably would have ordered differently if she provided me with accurate information and with less annoyance. I am sure that the employees don't care about any of that though. Annnd there was no line behind me... EDIT: Also, I read Ben's review from below. Soooo funny- the girl in the blue shirt and grey hat is the same one that I dealt with when I went. She needs to get a different job!!! read more

Love me some Royal Scoop! My son loves carmelicous cups, which they usually have available. I've not had a bad flavor yet!

My favorite spot when I'm in Naples. Perfect place to go right after the movies! Hits the spot every time. :)

The couple we were with for dinner loves Royal Scoop so we stopped after dinner. Ice cream was great, service was friendly and efficient, place was pretty busy and we didn't wait very long. I had a chocolate/chocolate shake with whipped cream, it was excellent with good flavor and a ton of whipped cream which is my favorite. read more

The location on 8th street in Bonita Springs is much better. Might be the other location seems more like an old soda shop or ice cream shop and this location is small and in a strip mall. I thought the ice cream may have been better at the other location, but after eating at this location I felt it wasn't as good. read more

Delicious. I like the variety of flavors and the smooth, creamy texture of the ice creams. The store is a little small, especially during "season", but clean and well maintained. I agree with most that the original Bonita Springs location is best by far, but this store holds its own. read more

Went tonight for the three cones ( well two cups and only one cone). Mint chocolate chip, strawberry and cookie dough were great but the chocolate almond tasted slightly off. Just a little icy and definitely not as good as I've had before. Plus they don't take the reward card anymore. read more

Really good ice cream! I was really impressed and it really hit the spot, but I will say that it was kind of expensive for ice cream. If you're willing to splurge on good ice cream than this is your place! read more

Delicious and unique Flavors. Always great and never disappoints, with quaint outdoor seating. Very clean environment! Great service! They are NOT cash only! read more

See all

I'm surprised this place has 4 Star average. The staff was not friendly. And the ice cream was no where near worth the 9$ they charge you! The chocolate shakes tasted like vanilla. Not impressed read more

Very friendly service. Chocolate ice cream and coffee ice cream had great flavor and were VERY creamy. Seating was minimal inside but plenty of tables outside. If you arrive when movies get out (next door) be prepared to wait! read more

Generally, when you go there there is a line that comes from the counter to the outside. This Royal Scoop is right beside the movie theater & the Gym - which to me is PURE brilliance. It's not a fancy place, there is outdoor seating outdoor on the sidewalk in the front. The milkshakes and Ice cream are next to NONE! Love LOVE LOVE the chocolate chip ice cream with lots of chunky chocolate chips. Really there isn't a bad ice-cream in the place. Get there if you haven't and you will be HOOKED! read more

If you want a Sundae DO NOT GO HERE! The employees have been instructed to give the tiniest bit of hot fudge to the point where you can't even taste it on your Sundae. For two very small scoops of ice cream and a drop of hot fudge with whip cream it was$10.00. When I asked if they could add a little they said no, it will be an additional charge? What a rip off! read more

I've been going here since I was 12 years old, it's a nice local place that hasn't changed much. Always yummy flavors and reasonable prices.

I cannot believe the service I received from this Royal Scoop location. I met this young man who name tag was Lloyd and he was the best and the most kind young man I have come across. Amazing ice cream and wonderful service! Ask for Lloyd. read more