When I first dropped off my sweater the lady was very off putting like was bothering her. I just…read morepicked up my sweater today and it smells like B.O and someone else perfume combined. Won't be back.

I came into the establishment and was told to put my clothes on the counter. I told her o was not…read morethere to get my clothes cleaned, I was there for alterations. She never looked up just told me to go into the fitting room. I come out and tell her what I needed them she said we don't do that here. Someone comes and gets the clothes from her and does it off site so she does not know if her can do the task I'm asking‍. White me get undressed knowing you cannot perform what I need. Meanwhile a customer pulls up in the drive- up and she is running like a chicken with head cut off. I suggested to her when someone walks through the door, find out what they need so they do not waste time while you service other people.

Alteration took 10 days and I was told 7 at most. Also very expensive. Much cheaper in roswell for…read morehems. Michele: your worker last Saturday said it would be seven days (the following sat) but she would call if it was done before then. I wouldn't have complained if she knew your policy. I drove 20 minutes each way for nothing and not even an apology when I came again.

I am so impressed with the service here!! I have dropped off several things & they do such a…read morewonderful job. They also do it in a timely manner.

Wanted to charge me $10 per seam to fix a hem on a children's pants. Ma'am I can buy 2 pair of new…read morepants for that price! Thanks for encouraging me to go purchase my own sewing machine instead of paying you $50 to repair a hem.

My favorite cleaners! Love the fur babies Nd always great value on alterations…read more She will be my go-to for alterations as long as I am in the area.

I was nervous going to any cleaner in Kennesaw based off of reviews, but New Fashion Cleaners is…read moredeserving of their 4 stars! I brought in a pretty beat up leather jacket and was originally estimated $55 worth of cleaning which seemed fair for the work. I picked it up and they had done everything I asked but some of the coloring had come off ( I knew this would happen) so they only charged $25. Would 100% go back!

I've been using this cleaner for the past 5 years. I am pleased with the quality of work and…read moreservice.

It's a comfortable space the machines are many and the environment feels safe and the employees are…read morekind

Another place that makes you download an app and kinda pricey ...cheaper to do it at your house ...read more

Daughter's dress was too big on the skirt. They made it fit her wonderfully…read more We have had many comforters dry cleaned and other dresses hemmed at the length. Prices are a good value for the work received. We always receive great service and in the time frames we need. Thanks for making her dress perfect for the dance

If I could give it 0 stars I would. DO NOT TAKE YOUR CLOTHES HERE!!!!! These people convinced my…read moremom to pay them in cash then proceeded to absolutely ruin my wedding dress, then blamed my mom for it. Showed absolutely no remorse about it and only gave my mom a not even 50% refund after she was crying. The lady was also extremely rude about the situation. Additionally, when she called my mom to come look at the dress before preserving it, she gave no heads up about ruining it. These people are shady, immoral, and just horrible people. Again, DO NOT TAKE YOUR CLOTHES HERE!!!!!!!

First and LAST time!! I didn't mean to give it any stars!!! Totally ruined my jacket/blazer after…read morecharging me $15 AND I asked them upfront if they believed they could clean it without ruining the piping and the woman was confident they could. WRONG!!! They ruined it, put a damage tag on it, asked me what I wanted them to do because they followed the care instructions and offered me a CREDIT as if I would EVER plan to return!!! I suggest they do what other cleaners have done and refuse the item instead of reassuring the customer they can do something they clearly can't. No I didn't cuss them out, despite my emojis, but others beware and be warned!!!

Surprised to see some of the negative reviews. The owners are very professional and handled a…read moreparticularly difficult issue and did so with a quick turnaround. Please see for yourself the excellent service they provide. Will be returning.

Carol was fabulous! The whole experience was seamless and she really knows what she's talking…read moreabout! I've recommended several friends to her over the years!

Carol is amazing! We looked all over Atlanta and surrounding areas for a professional and reputable…read moreservice to clean and preserve our daughter's wedding gown, and could not be more pleased to have discovered Bridal Gown Care. They took time to explain the process for carefully and thoroughly cleaning the gown - especially the many soiled areas around the hem and train! And, when we picked up the gown, they demonstrated how it was packed for storing. The experience was seamless, Carol is a real gem, and I highly recommend Bridal Gown Care's services to anyone looking for gown cleaning and/or preservation. It's worth the drive!

I took a slip Dress to this Governor Towne Cleaners for alteration services. The seamstress took…read morethe dress and said that she could repair it. When I picked the dress up and got it home, I realized that it wasn't repaired. I took it back and had to return to the business again because she still didn't do the repair that I had paid her for and this time she refused to accept that she had ruined my dress and refused to reimburse me the money that I paid her for the initial repair! I rarely write a negative review, but this is a terrible business practice and should be exposed for it! Needless to say, I will Never go there again and I certainly wouldn't recommend this Cleaners/Alterations to anyone!!!!

I've uSed them for both dry cleaning and alterations. They did a good job at cleaning a suit I had…read moremade a mess of after an event I attended. I need 2 pairs of pants tailored, and explained to man that I needeed to pick them up as soon as they opened a few days later due to a flight I had to catch the same morning. He assured me it would be done. On the day of pick the same man says that the pants won't be in store for another 3 hours! Apparently they don't do tailoring in-store. They was also no remedy for the situation because the tailor hadn't even touched the pants yet. If you're looking for reliability, go somewhere else.

Best Cleaners EVER! Always do a great job! On time and…read moreprofessional! Been going to this cleaners for years and never disappointed!! They will get your alterations correct! They are friendly! They are professional!!

*review is based on reply to AI find-a-business conversation only*…read more TL;DR: weren't able to do a simple alteration (due to a quality that i noted in the AI chat message sent over to them) that another business had no problem with, BUT they were quick to reply and told me no without having me come in im not sure how simple of alterations they do, but it seems to be simpler than the surrounding businesses' usual. i was requesting a simple side take-in of a polyester dress with mesh overlay (notated in the AI message sent out), but they were unable to do it. for background, i am an intermediate-level DIY seamstress, with a grandmother who runs a sewing/alterations store (a state away which is why i reached out to businesses here). this is a pretty simple alteration, so i was surprised when they said they could not do it. i drove to the closest alterations place that was open, and they had no problem with the dress fabric regarding the take in (i showed the dress before i bothered trying it on to make sure) i am attaching the details yelp provided to the business as well as the conversation. the only additional thing i added to the AI was the part of the side seams with zipper in the back, maybe altering cups (after i responded to them saying that, for the other businesses to see that information) im not sure if this is a review more so on the business or AI feature. i will say- they were quick to reply and did tell me no, rather than having me come in and telling me no or potentially messing up the dress.