Every child needs their first bad haircut, and I guess was ours. The hairstylist had no idea what…read moreshe was doing. I appreciate her getting us in last minute but the haircuts was beyond awful. There was patches missing as well as she gave my son bangs when we specifically requested to leave it longer with a small trim. I will say, she was quick but not sure if that's a good thing. I'm beyond embarrassed by her lack of skill.

I don't like leaving bad reviews AT ALL, but we received the worst haircuts from this place. My…read moredaughter's hair is about an inch longer on one side, and there are lots of hairs that didn't get cut. The front section is much longer than the back section. I have never seen anything like this. It looked fine walking out because I couldn't really tell how crooked it was because she braided the front section, but then once we got home I brushed it and could instantly see it. My son's haircut started out pretty bad because the clippers being used on him were pulling his hair out because they weren't sharp. (And they were probably not cleaned well) His skin instantly turned red and he was shaking it hurt him so much, and the lady cutting his hair finally got a different pair of clippers after I said something (after trying to tell me that it couldn't be hurting him because of the guard). Those clippers didn't hurt. My son does have some sensory issues, but after so many haircuts, I have never seen his skin turn red from clippers, and it certainly hasn't ever been painful for him. When I told my husband about it, he was like "oh yeah if they aren't cleaned or if they aren't sharp, they will pull on the hair. She went and cut another little boy's hair after and he was also screaming, but since he wasn't even 2, he couldn't tell them it was hurting, so I'm sure they assumed he was just scared. After getting home and looking at his hair closer, the line she cut on his neck is slanted. I am SO disappointed that we paid nearly $60 (including tip) for these cuts, and they look like this. As someone who worked in the salon/spa business for 13 years before staying at home with my kids, I would normally call and ask them to fix this. But it is nearly 40 minutes from my house, and we leave for vacation tomorrow. So my husband will try to fix the line on my son's neck, and I am going to try to straighten my daughter's hair out, or she will just be wearing a pony tail until we can get it fixed later this month. **Oh! Also, the address on Yelp is not correct. It is 15 minutes from this address (on the other side of 45 near party city. There is NO SIGN on the building for Sharkey's.) I am bummed there aren't more places to take my kids for a haircut here. Guess they will just have to go to a regular salon and barber shop.

I had no idea this place existed. It's tucked away in a little nook behind the chinese restaurant,…read moreto the right of the carousel. If u checkin while you're there cut is $17 w a $3 coupon from yelp. Staff was friendly & kind to my child. Upon entering there are games & books to entertain kids while they wait & seats are miniature barber seats w/seat belts. There's a tv at each station that plays a corporate-made cartoon, animal crackers, and dum-dum lollipops to entertain /distract the child. Haircut was decent. I wanted a trim around my son's bowl cut look focusing around the ears, back of head, & bangs slightly above the eyebrows. The total truth: Layers weren't evenly cut if you looked at both sides individually & compared, the bangs weren't even, nor above eyebrows as I would have liked, higher on one corner than the other, and the back was mostly even (any mishaps not casually visual). TO BE FAIR TO STYLISTS, he is a squirmy kid & there ARE scissors in his face so caution IS a priority. The stylist was patient & kind. She DID ask me if it was satisfactory & I DID say yes. It's the same at any place that will cut a toddlers hair. At other places, Under scrutiny, I have had to inspect then retouch multiple times until I caught all those little things that I wanted to be perfect. He's squirmy-the stylists' concern is your child's safety first so we must be accommodating. The only way we have ever been able to get my child's hair "perfect" was if I held his head down for the detailed & final touches. A satisfying first experience, no complaints & I am mostly likely coming back for other cuts.

Wow, don't waste your money! They seem too concerned with time in and out than the experience. If…read moreyou're late, there's only a five minute grace period but the whole experience was rushed and not good. It was my son's first haircut and they offed a package. It was NOT worth it. We got there, the women hastily got him in the chair and immediately started snipping. My son is crying and we're trying to console him, but she never gave us a minute and kept cutting away. His hair is so choppy. We were in and out in less than 10 minutes. Would never go back.

Amazing experience! the best around for hair nails and make…read moreup! retail is off the charts amazing!

I definitely recommend. My daughter loved her hair do and her make up. She also got a manicure and…read morepedicure and was really nice.

I had a birthday coupon that was not honored because I have a pre-paid package. We were 8 minutes…read morelate for our cut and were told "sorry we can't do the cut today." Another stylist jumped in and saved the day. I was annoyed because the scheduled stylist was well into someone else's cut when we got there. The last appointment we had there, the stylist just didn't show up and kept us waiting for almost an hour for another stylist. The cut itself was good - my autistic grandson is difficult client.

I went to Cookie Cutters once with my grandson. That was 5 years ago. Since then I've been:…read more *Bombarded with text messages about specials! Act now! Specials! These are really SPECIAL! *Received multiple emails regarding who-knows-what because I delete them. More specials! Act now! SPECIAL!!!! *Unsubscribed multiple times to their communications, but they keep on coming like a bad case of . . . . If you go to Cookie Cutters, do yourself a favor and DO NOT give them your email address for any reason (see explanation above) and do not give them your cell number (again, see explanation above). If I had known that for one haircut I would be plagued with constant emails and text messages, I would have paid cash and walked out a happy camper. Not so much now, so all should be aware. Intrusive marketing that has made me a Cookie Cutters hater, despite the quality of the haircut that was given 5 years ago.

Ms. Diana did a great job on my wiggly kid's hair!! It's easy to book appointments through the…read morewebsite, but plan ahead because she's a busy lady!

She was so sweet and so patient with my 4yr old who has sensory overload when it comes to clippers…read moreand loose hair touching him. She stayed calm and worked with him, respecting his boundaries the entire time. Highly recommend. Especially if your kiddo struggles with sensory input like mine.

D is a great barber and takes care of his customers. Great shop setup, with a safe and relax…read moreatmosphere

From the owner: Im a Class A Master Barber who specializes in mens,kids,& teen haircuts. Fades,tapers,mohaws,bursts…read morefades & designs. Also beards and razor shave, free hand shape ups.

We have been seeing Ms. Rachel for a few years now(starting back at Cool Cuts Spring), and we…read moreabsolutely love her! We used to drive 45 minutes and squeeze ourselves into whatever spot she had left because she is that great! My son has ADHD so sitting still is a challenge for him, but Ms. Rachel is so patient and kind, she gets an amazing job done every time.

First Haircut: Decided to give this place a try since it was going to be my son's first haircut and…read moreit had some great reviews. It's located inside the store in front of the checkout registers. Wasn't sure what to except since there was only 1 woman working the store but we were the only customers so we got seated pretty quickly. Was nervous at first since she had some difficulty checking us in. Not her fault though since the check-in system was kind of confusing and they were having some internet trouble (the AT&T guy was walking in and out of the store getting things going). During his haircut, she was very calm and cheerful with him. Had some toy dinosaurs he could play with since the TVs/IPads were down due to the internet troubles. He didn't need the electronics and was happy with the toys she let him play with. Overall, we had a wonderful experience and we left happy. Will be back when we need to cut his hair again.

Lesly was super nice and patient with my son. Very satisfied with the way she cut his hair since…read moreI've had such a difficult time finding someone who could cut his hair properly.

Is a stand alone barber & haircare place run by two older ladies. They're friendly and helpful. Cut…read moremy hair quickly. The shop is tucked into a little strip shopping center beside a locally owned tire shop. I'll go again.

Clean and reasonable price. Wait wasn't long and the lady did a REALLY great job thanks.read more

The haircut looks great. The stylist was able to cut his hair the way I wanted since it was…read moredifferent from the last time we visited. Will be returning. Son was occupied with the video games and had a hard time keeping his head the way it needed to be for an even cut. Rather than her just cutting, she kept adjusting his head gently to make sure that the cut was clean.

Avoid KARINA BROWN!…read more Tardiness silently enrages this mean evil spirited woman. I was 10 mins late, called front desk/owner, and she said it's ok if next appointment cancels. I thought no problem excited to RETURN to Karina since she did a great job our 1st visit. Karina's next appt cancelled and she came out back with a mean grin and was very quite very guarded. Would not engage with my well behaved 24 month old at all. I tried to engage in polite small talk reminding her about our prior visit. The owner/front desk woman showed Karina on their computer his last haircut which she did. I specifically said, "I've been growing his hair out he only needs to trim one long piece in the back (I grabbed the long piece and showed her too) and taper it like last time." Karina frowning the entire time said ok and began shaving of high fading the side of his head. I didn't see as I was helping her hold my son's head still on the other side. She then grabbed the scissors and started chopping his back which was just at ponytail length. I said very calmly and politely, "why did you chop all back when I said one piece!" She said, "this is the last time I'm doing his hair SO WHAT!" I couldn't believe the harshness in her tone or understand what was the problem. My son was an angel no fuss! I was very pleasant too. It was too late my son's curls were gone I wanted to cry!!! After she stated it was her last time I tried to reassure her she was doing a good job so she wouldn't butcher my son's hair even more. She then tried to give him spiked sideburns! He didn't have that and I didn't ask. She was pissed when I said please no spikes. So after all that she said I have to finish the other side of his head. That is the video below where shaves it super short and uneven on purpose. Notice the unevenness of my son's hair. Notice the before photos. She was really mad I was late. I wish she would have charged me a late fee and not see my son at all. He didn't deserve that treatment he's an innocent little child. It was 2 weeks before his 2nd bday too. I read other similar reviews where did the same thing to another little boy with autism and maliciously chopped his hair uneven and made him jump after the mom said loud noises startle him. Anyway the front desk woman couldn't believe what she saw. She agreed that she completely ruined his hair. It took every fiber in me not to cuss out that evil bruja Karina! I called and demanded to speak with management, there is none. The front desk lady is the OWNER! She explained that she can't get rid of her because she's one of the few barbers left. She said everyone quits. The owner/front desk said she will talk to Karina but I doubt it. That woman walks around like she owns the place. Evil woman! I got a refund and will never be back!! Hope this helps parents to avoid Karina. Do not be late!!! Even if they say it's ok it enrages her! Retire ma'am! RECORD HER!