Don't bother making an appointment with this place. I made an appointment with a particular stylist…read morefor a boys first haircut. An hour before the appointment I got a reminder for my appointment and it said it was with someone completely different and a different service. Rather than calling and asking if that was ok, they just changed it. I called and asked why and they said that she had "gone home for the day". I cancelled my appointment and won't be coming in there.

Every child needs their first bad haircut, and I guess was ours. The hairstylist had no idea what…read moreshe was doing. I appreciate her getting us in last minute but the haircuts was beyond awful. There was patches missing as well as she gave my son bangs when we specifically requested to leave it longer with a small trim. I will say, she was quick but not sure if that's a good thing. I'm beyond embarrassed by her lack of skill.

Wow, don't waste your money! They seem too concerned with time in and out than the experience. If…read moreyou're late, there's only a five minute grace period but the whole experience was rushed and not good. It was my son's first haircut and they offed a package. It was NOT worth it. We got there, the women hastily got him in the chair and immediately started snipping. My son is crying and we're trying to console him, but she never gave us a minute and kept cutting away. His hair is so choppy. We were in and out in less than 10 minutes. Would never go back.

About three different women here (mainly Mariela) have cut the hair of my two toddler sons, and…read morethey've always done a great job. It requires a certain kind of stylist to cut the hair of very young children, and you'll find that special kind of haircutter here. Ladies, thank you for your patience, gentleness with kiddos, and perpetually calm demeanor! It's great that every haircutter's station features a flatscreen for cartoons and a special seat with a lot of personality. My sons love the toys they sell and they love to stop in for one when we're in the Woodlands Mall, even if they're just going to ride the Carousel immediately beside the store.

Amazing experience! the best around for hair nails and make…read moreup! retail is off the charts amazing!

I definitely recommend. My daughter loved her hair do and her make up. She also got a manicure and…read morepedicure and was really nice.

I went to Cookie Cutters once with my grandson. That was 5 years ago. Since then I've been:…read more *Bombarded with text messages about specials! Act now! Specials! These are really SPECIAL! *Received multiple emails regarding who-knows-what because I delete them. More specials! Act now! SPECIAL!!!! *Unsubscribed multiple times to their communications, but they keep on coming like a bad case of . . . . If you go to Cookie Cutters, do yourself a favor and DO NOT give them your email address for any reason (see explanation above) and do not give them your cell number (again, see explanation above). If I had known that for one haircut I would be plagued with constant emails and text messages, I would have paid cash and walked out a happy camper. Not so much now, so all should be aware. Intrusive marketing that has made me a Cookie Cutters hater, despite the quality of the haircut that was given 5 years ago.

practices. I am…read moreextremely disappointed with my experience. I was charged an extra $10 because my toddler was labeled as "difficult," but I wasn't told until after the haircut was completed. At that point, I had no real choice. This is a children's salon, and not every child sits perfectly. The charge was listed as a "Layered/Feathered Cut/Bob" service, not an extra fee for a child being "difficult." I've brought my boys here several times, and this has only happened with one stylist. It also makes me wonder whether children with autism, ADHD, sensory sensitivities, or other disabilities would be charged extra if they struggle to sit still. If there is an additional charge, it should be clearly disclosed before the service, not after. I also emailed management about this issue and have yet to receive a response. Extremely disappointing.

Dianna is great with my kids! She treats them so well and explains everything she is doing so they…read morearen't scared. Has a movie and lollipops for them. Not only does she have a heart of gold she does the best haircut for my 3 year old. We have been going to her for 2 years now! Couldn't recommend more!!

Ms. Diana did a great job on my wiggly kid's hair!! It's easy to book appointments through the…read morewebsite, but plan ahead because she's a busy lady!

D is a great barber and takes care of his customers. Great shop setup, with a safe and relax…read moreatmosphere

From the owner: Im a Class A Master Barber who specializes in mens,kids,& teen haircuts. Fades,tapers,mohaws,bursts…read morefades & designs. Also beards and razor shave, free hand shape ups.

We have been seeing Ms. Rachel for a few years now(starting back at Cool Cuts Spring), and we…read moreabsolutely love her! We used to drive 45 minutes and squeeze ourselves into whatever spot she had left because she is that great! My son has ADHD so sitting still is a challenge for him, but Ms. Rachel is so patient and kind, she gets an amazing job done every time.

First Haircut: Decided to give this place a try since it was going to be my son's first haircut and…read moreit had some great reviews. It's located inside the store in front of the checkout registers. Wasn't sure what to except since there was only 1 woman working the store but we were the only customers so we got seated pretty quickly. Was nervous at first since she had some difficulty checking us in. Not her fault though since the check-in system was kind of confusing and they were having some internet trouble (the AT&T guy was walking in and out of the store getting things going). During his haircut, she was very calm and cheerful with him. Had some toy dinosaurs he could play with since the TVs/IPads were down due to the internet troubles. He didn't need the electronics and was happy with the toys she let him play with. Overall, we had a wonderful experience and we left happy. Will be back when we need to cut his hair again.

Lesly was super nice and patient with my son. Very satisfied with the way she cut his hair since…read moreI've had such a difficult time finding someone who could cut his hair properly.

Song cut my hair! Very sweet lady and knows what she's doing. You can trust her with your hair and…read moredoes exactly what you want. The price was wonderful $16! I coulda went to an expensive salon and got the same simple haircut and they would charged me like 25-30 for a trim They know how to charge right. And its better for them for more tip :) Nancy is also really good as well!

Is a stand alone barber & haircare place run by two older ladies. They're friendly and helpful. Cut…read moremy hair quickly. The shop is tucked into a little strip shopping center beside a locally owned tire shop. I'll go again.

The haircut looks great. The stylist was able to cut his hair the way I wanted since it was…read moredifferent from the last time we visited. Will be returning. Son was occupied with the video games and had a hard time keeping his head the way it needed to be for an even cut. Rather than her just cutting, she kept adjusting his head gently to make sure that the cut was clean.

Avoid KARINA BROWN!…read more Tardiness silently enrages this mean evil spirited woman. I was 10 mins late, called front desk/owner, and she said it's ok if next appointment cancels. I thought no problem excited to RETURN to Karina since she did a great job our 1st visit. Karina's next appt cancelled and she came out back with a mean grin and was very quite very guarded. Would not engage with my well behaved 24 month old at all. I tried to engage in polite small talk reminding her about our prior visit. The owner/front desk woman showed Karina on their computer his last haircut which she did. I specifically said, "I've been growing his hair out he only needs to trim one long piece in the back (I grabbed the long piece and showed her too) and taper it like last time." Karina frowning the entire time said ok and began shaving of high fading the side of his head. I didn't see as I was helping her hold my son's head still on the other side. She then grabbed the scissors and started chopping his back which was just at ponytail length. I said very calmly and politely, "why did you chop all back when I said one piece!" She said, "this is the last time I'm doing his hair SO WHAT!" I couldn't believe the harshness in her tone or understand what was the problem. My son was an angel no fuss! I was very pleasant too. It was too late my son's curls were gone I wanted to cry!!! After she stated it was her last time I tried to reassure her she was doing a good job so she wouldn't butcher my son's hair even more. She then tried to give him spiked sideburns! He didn't have that and I didn't ask. She was pissed when I said please no spikes. So after all that she said I have to finish the other side of his head. That is the video below where shaves it super short and uneven on purpose. Notice the unevenness of my son's hair. Notice the before photos. She was really mad I was late. I wish she would have charged me a late fee and not see my son at all. He didn't deserve that treatment he's an innocent little child. It was 2 weeks before his 2nd bday too. I read other similar reviews where did the same thing to another little boy with autism and maliciously chopped his hair uneven and made him jump after the mom said loud noises startle him. Anyway the front desk woman couldn't believe what she saw. She agreed that she completely ruined his hair. It took every fiber in me not to cuss out that evil bruja Karina! I called and demanded to speak with management, there is none. The front desk lady is the OWNER! She explained that she can't get rid of her because she's one of the few barbers left. She said everyone quits. The owner/front desk said she will talk to Karina but I doubt it. That woman walks around like she owns the place. Evil woman! I got a refund and will never be back!! Hope this helps parents to avoid Karina. Do not be late!!! Even if they say it's ok it enrages her! Retire ma'am! RECORD HER!