Though this repair shop couldn't repair my year/make of vehicle, I really wanted to leave them a…read morepositive review! I brought my car in for an engine light and brake job, they couldn't repair my car there..... but recommended another shop for me, scanned and diagnosed my car for free, and told me an approximate cost of the job so that I could be confident I was getting charged correctly at another repair shop. The man behind the counter was apologetic, friendly, and very timely. I really appreciated them!

I am flabbergasted at the absolute scam of a price they gave me for an AC evac and refill. I needed…read morethe AC system evacuated so I could replace the compressor on a 2022 Honda Civic and then refilled once the part was replaced. They quoted me $600 for those services when the Honda DEALERSHIP quoted me $312. I verified with both the dealer and the Christian Brothers rep that the services quoted were the exact same as each other. Never recommending them to anyone for anything.

Had my truck towed in (transmission had failed while driving and it would no longer go into gear)…read more After discussing symptoms, Tom (the manager) went over potential trouble areas with me, and explained exactly what work would need to be performed in order to diagnose the actual cause of the problem, as well as the cost for removal, disassembly, and diagnosis. He also gave me a rough "worst case scenario" estimate. I went ahead and authorized them to do the diagnosis work. The next day he called me with "good" news. The problem was just a bad torque converter and leaky front seal on the transmission, and the repairs cost ended up being nearly $1500 LESS than I had feared. After getting the truck back it runs like brand new. Transmission repair can be really, really expensive; it is good to have a shop I know I can trust.

Great communication, fast service! Got it in, got it done and at the lower price quote!read more

I bought a used SUV at 88,000 miles and two weeks later, the trans started to fail. I had Bob put…read morea new trans in it 13 months ago. This past week, the "check transmission" idiot light started flashing at me after only 17,000 on this rebuilt transmission, so I brought it back under warranty. Strangely, even with the warning light flashing on the dash, it drove fine, but I didn't want to take a chance of getting stranded. Turns out the torque converter failed and had to be replaced. Bob did it for free under the warranty and had the truck back in two days. Nothing like honesty. Honesty, competence and quick turnaround are about the only things I care about with a car repair shop. Most places struggle to achieve all three. While I am not amused my torque converter failed so quickly, I get it that sometimes excrement happens. The reason for the five star review is how it was dealt with, which was honestly, competently and quickly. What more can you ask?

When the service rep tells you have a transmission problem you're not always comfortable hearing…read morethat. I can tell you from my experience that Bob and his staff know how to take worried customers and put them at ease. Their work was exceptional and they stand behind what they do. Plain and simple! I recommend them highly....Robb "Doc" Kovaly

From Kalamazoo. Could not find a local transmission shop with good rating or reviews. Searched…read moreYELP for a quality shop. Grand Rapids Transmission stood out. Great ratings and reviews. 55 minute drive from my home. Was worth every minute of it! Ryan got me in first thing. He educated me on my transmission. Showed me examples of components that made up my transmission and allowed me to ask a ton of questions. Shop was spotless and organized as was the waiting room. Arrived shortly before 8:00 and was back home in Kalamazoo by 10:00. Haven't experienced this type of service in a decade. I highly recommend Ryan and this location. I'm a car guy and I would not go anywhere else for transmission service. Will tell my friends and will come back. Work completed: transmission pan change out, new fluid, gasket and filter.

absolutely phenomena, ryan helped me get my dipstick out when it was really wedged in there and…read moreeven helped me fill my transmission fluid! so helpful and kind, answered all my questions, definitely recommend! really appreciate the help!

The "time bomb" in my 2015 Silverado finally exploded. Todd quoted a reasonable $5600 to overhaul…read moretranny. Also, had an upgrade added (billet TTC) for an additional $220 (very reasonable). Todd had all the answers to my questions and very easy to work with. And the best part, it was finished in three days (unbelievable). Would highly recommend for drivetrain repair.

Brenda told me to drive it until the problem did it again. They didn't want me to spend the $1000…read moreplus to replace a part of if I didn't need it. She said that my truck is prone to a lead frame problem. I drove until it had the problem again took it in and it is now fixed. They are small business who wants to keep your business. Thanks so much.

LISTEN EVERYONE, I purchaced a vehicle recently that had a transmission rebuilt by this company…read more I bought it because it of that. A week later the tranny started to leak. It was just a fluke with a bad gasket. They not only fixed the problem under warranty but they also fixed an unnoticed problem with my torque converter and did not charge me for that. I never take time to leave reviews but I had to this time. Most companies will not honor their warranty if the vehicle changes owners but SUPERIOR DOES!! That's an honest warranty. They did this all during a change of management and with a smile. Buisnesses everywhere could take a few lessons from them. Thanks again Chris, I will recomend you to everyone I know.

These guys are CRAZY good! Was referred to them about 12 years ago and our family has 4 vehicles…read morethey service. Fred (Mgr.) and Chris (owner) have saved me a lot of money, time and frustration with how easy they are to work with and their overall knowledge. They just did a partial rebuild on my son's '91 Chevy Truck and it's purring like a kitten. They also turn things around within a day or two typically. Can't go wrong with these folks

I have heard that transmission repairs are very expensive. Trying to save money, I decided to…read morepull the transmission out of my car and bring it over to them for bench service. I thought that would save me a considerable amount of money. I had never pulled a transmission and found it more difficult than originally planned. Regardless, I got it out and brought it to them. They rebuilt it in about a week. It cost me $1200.00. I thought that was fairly high. I asked Wade (the owner) if I had saved any money pulling it myself. He said about 200$. If I had known that, I would have let them pull it. Regardless, it is fixed and it did come with a 2 year warranty.

Highly recommended. They are considerate, helpful, and trust worthy. On top of that, they do an…read moreexcellent job at a fair price.

Fair - helpful - but experts - only set ice station in holland that has earned my trust.read more

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

Got several quotes from different places. They were by far most expensive. Don't waste your timeread more

Absolutely the best service to diagnose, recommend a fix, and do the work on an ailing transmission…read moreon a 2011 Lexus ES350 with over 150K miles. Every part of the experience was the ultimate in customer service especially the owner's updates. Price for the work was MOST reasonable when compared to other quotes received.